Latest Update(steering)from dealer

[dave01]

Sorry, but having a tire blow out has nothing to do with KNOWN mechanical issues. My Spyder is down due to DEFECTIVE parts, not some random incident. And to watch a second DPS being installed and still not be correct means BRP has NO IDEA what is causing the failures. I have been riding bikes since the age of 16 and am now 48, so I have way more than enough experience to handle most issues. I have had front and rear blow-outs while riding on 2 wheels, but they did not SCARE me as much as a machine taking control of the steering and not letting me do the driving. I realize its isolated to a few Sypders, but that has ZERO comfort for those that have experienced this. To have 2 other people that I was riding with be able to tell just from observig at a distance that my Spyder was acting up lets me know that it was as bad, or worse than it felt to me. Sorry to those that dont agree with me, but I take this issue personally and will be persuing all avenues to insure BRP corrects this issue and it doesnt become a " change out the part" type of a fix. With the Spyders coming out the beginning of 08, and it now being 2010, that should have been enough time for R&D to find the cause of the failures.

 

[wyliec]

Sorry, but having a tire blow out has nothing to do with KNOWN mechanical issues. My Spyder is down due to DEFECTIVE parts, not some random incident. And to watch a second DPS being installed and still not be correct means BRP has NO IDEA what is causing the failures. I have been riding bikes since the age of 16 and am now 48, so I have way more than enough experience to handle most issues. I have had front and rear blow-outs while riding on 2 wheels, but they did not SCARE me as much as a machine taking control of the steering and not letting me do the driving. I realize its isolated to a few Sypders, but that has ZERO comfort for those that have experienced this. To have 2 other people that I was riding with be able to tell just from observig at a distance that my Spyder was acting up lets me know that it was as bad, or worse than it felt to me. Sorry to those that dont agree with me, but I take this issue personally and will be persuing all avenues to insure BRP corrects this issue and it doesnt become a " change out the part" type of a fix. With the Spyders coming out the beginning of 08, and it now being 2010, that should have been enough time for R&D to find the cause of the failures.

Excellent post and thank you:thumbup:.

 

[BLACK WIDOW]

Fix

I'd think you would have to take it back as many times as it takes. I know some people have had to go back more than once. Mine has been fine since the initial recall.

I haven't had any problems with my Spyder (YET) so I personally have nothing to complain about; However, there are some on this site with a very substantial motorcycle background that have had these issues which resulted in them selling the Spyder, because they were afraid it would kill them. I love my Spyder, and as I have said before it is "perfection in it's own right", but when the steering locks up in a curve or in heavy traffic at highway speeds, just the thought of that sends chills up my spine. I know that the problem may not be wide spread (at least we assume that) but it could happen to you, if it has happened to others. I know that luck eventually runs out; Then you wouldn't be around to complain to anyone.nojoke

Michael:doorag:

 

[boborgera]

I haven't had any problems with my Spyder (YET) so I personally have nothing to complain about; However, there are some on this site with a very substantial motorcycle background that have had these issues which resulted in them selling the Spyder, because they were afraid it would kill them. I love my Spyder, and as I have said before it is "perfection in it's own right", but when the steering locks up in a curve or in heavy traffic at highway speeds, just the thought of that sends chills up my spine. I know that the problem may not be wide spread (at least we assume that) but it could happen to you, if it has happened to others. I know that luck eventually runs out; Then you wouldn't be around to complain to anyone.nojoke

Michael:doorag:

Every now and then my steering comes up to bite me [before/after the RECALL] I hope it doesn't bite somebody when they're trying to hit that magical 130. But then who's fault would that be? :dontknow:
I'm waiting for a permanent fix, until then I'll be ready if it bites again:spyder:

 

[Smylinacha]

Now I'm no techie but I actually understood what you said!hyea:

Hopefully BRP is on this site and read your post!

I don't know if the steering recall update started these problems, but it seems to have exposed them. One thing it did was remove the deadband around the zero steering angle, to provide assist immediately in a turn. I suspect that they also changed the programming to then require movement or a certain speed, to compensate for zero deadband and get rid of the "twitch" some of us have experienced. With instrumentation systems, if there is insufficient deadband, and some of the system sensors are off, or if the system is turned on with sensors off zero, the proportional control gets carried away and goes nuts. This could explain the problems, due to damaged, failed, or out of calibration sensors, that have been reported. A technician error could damage a sensor, especially the torque sensor, and the zeroing of the steering angle sensor is easily overlooked, which can explain subsequent failures after bad DPS units have been replaced. As was said, this is a complex system, and the steering update seems to have made it more sensitive. Just conjecture on my part, however. I firmly believe that there is no single answer to these similar difficulties.

 

[Smylinacha]

Maybe the operative words should be RECALL & FIX.

Michael:doorag:

:agree:I like the word FIX!

 

[stgilmer]

I'm not the most knowledgable one about the recall process, not ever having to file a complaint til now. Can they not do a second recall for a previous issue that was recalled??

When I think about it, it just doesn't make sense to me. When the first steering recall came about back in 09 june i think it was...I remember hearing something about a female getting hurt or worse because of it. Besides that it was all I heard. From just the members on here there seems like a more spread of the problem now than there was then. And please don't take that as me saying that there are numerous problems, I know not everyone is having them. I just didn't understand if there is more report of it now than then could it be that they can't do a duplicate recall??


Still nothing on arrival of the gear sensor for mine, I would like to know why or how they came to the conclusion on mine not to put a 3rd dps when it plainly said check dps and I saw with my own eyes when the buds had "no solution, replace part":dontknow:

 

[krb1945]

Please let...

Lamont know about this problem via this link... http://www.spyderlovers.com/forums/showthread.php?t=14122


maybe he can get, give or otherwise assist you with this problem you are having.

One of my 08's had a problem but after the updates the problems went away.

I'm sure he can give you some help. /Ken

 

[stgilmer]

Lamont know about this problem via this link... http://www.spyderlovers.com/forums/showthread.php?t=14122


maybe he can get, give or otherwise assist you with this problem you are having.

One of my 08's had a problem but after the updates the problems went away.

I'm sure he can give you some help. /Ken

Thanks but I have already went that route awhile back, it helped in getting Carlo to call me, which let him be aware of the problem. Doing that again I don't think would help since it is already in the shop and it seems no one knows what to do. Otherwise I'd have it back after 8 weeks now. But thanks anyways Ken.

 

[Smylinacha]

Do you like your dealer?

I'm not the most knowledgable one about the recall process, not ever having to file a complaint til now. Can they not do a second recall for a previous issue that was recalled??

When I think about it, it just doesn't make sense to me. When the first steering recall came about back in 09 june i think it was...I remember hearing something about a female getting hurt or worse because of it. Besides that it was all I heard. From just the members on here there seems like a more spread of the problem now than there was then. And please don't take that as me saying that there are numerous problems, I know not everyone is having them. I just didn't understand if there is more report of it now than then could it be that they can't do a duplicate recall??


Still nothing on arrival of the gear sensor for mine, I would like to know why or how they came to the conclusion on mine not to put a 3rd dps when it plainly said check dps and I saw with my own eyes when the buds had "no solution, replace part":dontknow:

 

[stgilmer]

Do you like your dealer?

Yeah, I haven't had any problems from them, they are just at the mercy of not doing anything til brp gives the ok. Why do you ask? Just wondering if I had a ok dealer?

UPDATE:Talked to brp rep this morning, he said my tech file had that right now the wait is for the GPS to be put in to see if it will reset the dps. If that doesn't work he said that the dealer would then put another dps in.

 

[musicarcade]

... Again I say the chances of you being killed by some other idiot in a car are a lot higher than having your DPS cause you to have an accident.

That shpuld be rephrased "the chances of you being killed by some other idiot in a car are a lot higher WHEN having your DPS cause you to have an accident.

It's really no fun to ryde your Spyder trying always to leave yourself at least 2 outs, and come upon situations where you know if the steering locks up you WLL hit something and you are SOL. - Or hoping to God it doesn't lock as you are doing 70 or 80mph on the freeway in heavy traffic.ray:ray:ray:

But hey, don't worry, it's just a "few" Spyders that it's occuring to- and it's only the ones that were 2008 or 2009 models so far, and it's only happened to the shifting and semi-automatic models, and it only happens to models that have between zero and 62K....

no problemo!
opcorn:

 

[Way2Fast]

Sorry, but having a tire blow out has nothing to do with KNOWN mechanical issues. My Spyder is down due to DEFECTIVE parts, not some random incident. And to watch a second DPS being installed and still not be correct means BRP has NO IDEA what is causing the failures. I have been riding bikes since the age of 16 and am now 48, so I have way more than enough experience to handle most issues. I have had front and rear blow-outs while riding on 2 wheels, but they did not SCARE me as much as a machine taking control of the steering and not letting me do the driving. I realize its isolated to a few Sypders, but that has ZERO comfort for those that have experienced this. To have 2 other people that I was riding with be able to tell just from observig at a distance that my Spyder was acting up lets me know that it was as bad, or worse than it felt to me. Sorry to those that dont agree with me, but I take this issue personally and will be persuing all avenues to insure BRP corrects this issue and it doesnt become a " change out the part" type of a fix. With the Spyders coming out the beginning of 08, and it now being 2010, that should have been enough time for R&D to find the cause of the failures.

I'm in 100% agreement with your post. I also have been riding 2 wheel bikes for quite some time....since 1967...and have experienced one bad accident and many close calls. However since my Spyders steering developed a mind of it's own, the only bike that I am actually afraid to ride is my Spyder. I have the feeling that at any time the Spyder might again take control and insist on doing the driving for me. This, I don't feel comfortable with ! I intend to be at Daytona Bike Week next spring and carry a sign right in front of the BRP exhibit to let as many potential customers as possible know about the dangerous tendencies of this machine. I know I won't recoupe my loss on the dangerous POS, but maybe I can prevent others from purchasing one !!

 

[Smylinacha]

Yeah, just wondering. Do they offer an opinion to what they think might be going on? Weren't they the ones that said there's dust in it so just leave the DPS in for now and see what happens? That would not be acceptable to me.

Yeah, I haven't had any problems from them, they are just at the mercy of not doing anything til brp gives the ok. Why do you ask? Just wondering if I had a ok dealer?

UPDATE:Talked to brp rep this morning, he said my tech file had that right now the wait is for the GPS to be put in to see if it will reset the dps. If that doesn't work he said that the dealer would then put another dps in.

 

[Spyder Guru]

Every now and then my steering comes up to bite me [before/after the RECALL] I hope it doesn't bite somebody when they're trying to hit that magical 130. But then who's fault would that be? :dontknow:
I'm waiting for a permanent fix, until then I'll be ready if it bites again:spyder:

The DPS relies on everything to be set correctly, if anything is incorrect when the dealer either changes out the DPS or does the update, it may not cure your issue. If your Spyder still has a problem, you should return it to the dealer and have them contact BRP for assistance. One note for those of us that are playing with electrical mods... lights, radio, heated vets etc. Remember that everything electrical gets it's power from the battery, if you are over-taxing the battery then you may not be supplying enough current/amps to the desired components. If your Spyder has been sitting be sure the battery is fully charged before you ryde also check that the cables are tight (on the battery & solenoid). Hope this helps! :2thumbs:

 

[Spyder Guru]

I'm in 100% agreement with your post. I also have been riding 2 wheel bikes for quite some time....since 1967...and have experienced one bad accident and many close calls. However since my Spyders steering developed a mind of it's own, the only bike that I am actually afraid to ride is my Spyder. I have the feeling that at any time the Spyder might again take control and insist on doing the driving for me. This, I don't feel comfortable with ! I intend to be at Daytona Bike Week next spring and carry a sign right in front of the BRP exhibit to let as many potential customers as possible know about the dangerous tendencies of this machine. I know I won't recoupe my loss on the dangerous POS, but maybe I can prevent others from purchasing one !!

If you are still having an issue with your Spyder you might want to try another dealer if your current dealer cannot fix yours... Hope you get it fixed!!!:thumbup:

 

[Roaddog2]

Originally Posted by Way2Fast
I'm in 100% agreement with your post. I also have been riding 2 wheel bikes for quite some time....since 1967...and have experienced one bad accident and many close calls. However since my Spyders steering developed a mind of it's own, the only bike that I am actually afraid to ride is my Spyder. I have the feeling that at any time the Spyder might again take control and insist on doing the driving for me. This, I don't feel comfortable with ! I intend to be at Daytona Bike Week next spring and carry a sign right in front of the BRP exhibit to let as many potential customers as possible know about the dangerous tendencies of this machine. I know I won't recoupe my loss on the dangerous POS, but maybe I can prevent others from purchasing one !! :agree:with you 100%

 

[stgilmer]

Yeah, just wondering. Do they offer an opinion to what they think might be going on? Weren't they the ones that said there's dust in it so just leave the DPS in for now and see what happens? That would not be acceptable to me.

Yeah I like the dealer, one of the most honest dealerships I have came across. No, they weren't the one that said that about the dust, that was CARLO!

 

[Smylinacha]

Yeah I like the dealer, one of the most honest dealerships I have came across. No, they weren't the one that said that about the dust, that was CARLO!

:yikes: Well I'd tell Carlo what he can do w/ the dust then - Jeez!nojoke That was the DUMBEST thing I have ever heard someone telling a customer.

 

[stgilmer]

If you are still having an issue with your Spyder you might want to try another dealer if your current dealer cannot fix yours... Hope you get it fixed!!!:thumbup:

Wrong, most of the time its not the dealers fault, in a case like this they don't know what to do. If brp, the one that built this unit doesn't know what to do, how can you expect the dealer to know any more than they do.