1VENOM
New member
Rubber seal, surrounding a cotton core in a wire net.
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There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.
Kewlmetal fails to communicate
- Thread starter JCSMOKE
- Start date
Rubber seal, surrounding a cotton core in a wire net.
Huddleston
New member
Very satisfied with Kewl Metal
My experience with Kewl Metal is exactly the opposite. I ordered the air filter system and am extremely pleased with the product and support. I did have to call for help with the installation, and had to leave a message for Matt. He called me back twice and we got it worked out. My ride is a 2013 RTS SE5, and the fitting an hose for the crankcase ventilation did not fit. I expect that they are redoing their Kits to include a different fitting and hose to accommodate the 2013's as well as earlier models. Just my 2 cents worth.
My experience with Kewl Metal is exactly the opposite. I ordered the air filter system and am extremely pleased with the product and support. I did have to call for help with the installation, and had to leave a message for Matt. He called me back twice and we got it worked out. My ride is a 2013 RTS SE5, and the fitting an hose for the crankcase ventilation did not fit. I expect that they are redoing their Kits to include a different fitting and hose to accommodate the 2013's as well as earlier models. Just my 2 cents worth.
spydaman60
New member
with all the shows that are going on now, americade, laconia, etc, etc, there is sometimes a time lag with small companies who try to do everything. not making any excuse for them, just saying it's a sign of the times! small companies carrying limited inventories are the norm now.:thumbup:
paulbrinker
New member
Starting to eat my words
I called Kewlmetal last week, because one of my helmet locks broke. A woman answered the phone and was very nice and helpful. She said they would ship replacement units, on friday or monday. Here it is, saturday, and Fedex has come and gone and no helmet locks. Tried E-mailing them through their web site and got no response. Tried calling, left message, no response. I am hoping to have them by the 13th because of a ride I am planning. I guess I will wait and see before I take them off my vendors list.
I called Kewlmetal last week, because one of my helmet locks broke. A woman answered the phone and was very nice and helpful. She said they would ship replacement units, on friday or monday. Here it is, saturday, and Fedex has come and gone and no helmet locks. Tried E-mailing them through their web site and got no response. Tried calling, left message, no response. I am hoping to have them by the 13th because of a ride I am planning. I guess I will wait and see before I take them off my vendors list.
cyclelover63
Member
I hopped over to your link too....Out of my league...I am still trying to figure out windows 8....That is like a "Big Bang Theory" site!..:bowdown::bowdown::bowdown:
JCSMOKE
New member
:banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead:
Ok so I finally got it 9-6-13 ordered 6-4-13.
So here is the issue
NO
INSTRUCTIONS
So here is my poroblem, I am looking for
some instructions. Was wondering if someone could point me in the right direction.
Ok so I finally got it 9-6-13 ordered 6-4-13.
So here is the issue
NO
INSTRUCTIONS
So here is my poroblem, I am looking for
some instructions. Was wondering if someone could point me in the right direction.
Robertsepolen
New member
I had a similar experience ordered two day shipping on a product that the website said was instock. Since it was Friday I figured things would start to move on Monday and thought that that was reasonable. 10 business days later no movements and no response to emails or anything else. When I finally did call them on the phone they were extremely polite very nice and explained they ship on friday. Got my order on the following Wednesday. I agree they will come through for you in the end. However, the website poorly reflects their actual business practices. If you only ship once or twice a week, then it makes no sense to pay for two-day shipping. And product? Very satisfied!
The instructions are right on their web site. http://www.kewlmetalstore.com/download/pdf/Spyder-Air-Intake.pdf
Bob Denman
New member
Three Month wait... :shocked:
Does it appear to have been worth it? :dontknow:
Does it appear to have been worth it? :dontknow:
daltmeyer
New member
I got lucky I guess and got my Kewlmetal intake within a week or so.
From the looks of most others experience if I had to do it over again I would try to call and order over the phone if they were in stock and packing and shipping it while I was on the line. Very disapointing that the only game in town is this hard to do business with. How do they stay in business?
From the looks of most others experience if I had to do it over again I would try to call and order over the phone if they were in stock and packing and shipping it while I was on the line. Very disapointing that the only game in town is this hard to do business with. How do they stay in business?
quickster47
New member
Typical
Ordered my Kewlmetal aircleaner setup on August 22nd and received it last Friday, September 6th. Turn around was typical for them but then I'm usually not in any hurry as there are so many other things to do.
They are a little slow but their stuff is top notch.
Carl
Ordered my Kewlmetal aircleaner setup on August 22nd and received it last Friday, September 6th. Turn around was typical for them but then I'm usually not in any hurry as there are so many other things to do.
They are a little slow but their stuff is top notch.
Carl
JCSMOKE
New member
The bike sounds a bit meaner and a little throatier, plus there is a bunch of space around the engine to work. I am thinking of fabing up a box for a secondary battery since I have so many lights. There is a lot to deconstruct when pulling the beast of and air box out of the bike, but had it done in the day with many breaks to think about the next move.
