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J&S Jacks

meerkat

meerkat

New member
Has anyone been having problems with J&S Jacks ? I ordered a Spyder adapter for my J&S Jack on November 14 th. and Tanner told me they would ship right away because it was a small item and they would send me a e-mail with shipping date and tracking number . As of this date , no e-mail . On November 24 th. I called them and Micala said that they were having problems and that I would have it by Christmas . Well its been over a month and I havn't heard anything. Although they did charge my Master Card on the 24 of November . I have called they three times including today , and left a message but they never call back . Any other bad experiences ?:banghead::banghead::banghead:
 
I have had one for years!! I used it for my big BMW and loved it, The jack itself strand an oil leak and they sent me a replacement for no charge and it was very heavy. I called regarding the spyder and they sent me an adapter but it was for the RS. I called them. and they sent an engineer to see the RT , developed it and set it out to me as well. I also have the oil pan diverter tray. I love everything and service is stellar. It may be a bit of the holiday season.
 

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J&S Jack Update

bmwlarry said:
I have had one for years!! I used it for my big BMW and loved it, The jack itself strand an oil leak and they sent me a replacement for no charge and it was very heavy. I called regarding the spyder and they sent me an adapter but it was for the RS. I called them. and they sent an engineer to see the RT , developed it and set it out to me as well. I also have the oil pan diverter tray. I love everything and service is stellar. It may be a bit of the holiday season.
Click to expand...


Well I am glad your service was good . Mine was terrible . After a month and a half , they finally called me back today told me they were sorry but they lost the order . However they didn't forget to charge me .I cancelled the order . I will say that I am happy with the jack . Meerkat :yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes: Ps, My mother's folks are all from Lakeview Oregon
 
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