The company my bike insurance is with spells their name: Markel. I haven't had to make any claims, but the premium and coverage is right.
While everyone else is telling their insurance story, I'll tell mine. When I first got my bike, I would have gone with USAA just because if they had it, they don't. I shopped around and Allstate had the best deal. At renewal time when they sent me a bill, I called them up and asked what the total would be if I paid up front instead of monthly. The price given was less than the total for monthly, I paid it and was happy. That was until about 9 months later when a bill showed up for another $13. I asked what it was for and was told this was the fee since they were no longer charging my checking directly. I said I paid what I was quoted and why wasn't I given this charge initially. The answer was tough, I owed them the money. I considered it theft not worth fighting over, but worth dropping them for. GEICO was the best deal I found, now even better than what I was getting from Allstate. The next year I looked around again and was pointed to Markel by a coworker. They had the best deal then and they have vanishing deductible, making it ever better.
My State Farm story isn't about bike insurance but it explains why, like Allstate, if I ever consider either company for coverage is because I have no other option. I got into a fender bender where it was determined we were both at fault. We swapped info and talked to out companies. My company told me that means each side pays for their own damage, unless, like me I had none so I had to pay half of the other person's. I expected the two companies (USAA for me and State Farm for her) to handle it. The next thing I know is I get a bill from a collection agency working for SF for my share of the bill. SF didn't send anything to me or USAA, just went directly to the collection agency. When asked why they said they didn't know how to contact me. I asked how the agency knew where to send the bill if they didn't have my contact info. No answer. I bought this to USAA who was surprised this happened and said they would handle it. I then got a copy of a letter the collection agency sent to the state telling them they should rescind my license since I didn't have insurance. I wrote back to them threatening to sue if Florida does as I do have insurance and they would have known it if they had any brains. Anyway, USAA must have settled the problem and FL must not have thought much of their claim as I still have my license.
As I said, if I ever have ANY kind of insurance from Allstate or State Farm it will be because I have NO option.