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In desperate need of a computer expert help, please.

burg650

New member
My XP is running in safe mode at the moment, today when I turned on my computer it would not boot into regular windows mode here is what happen. The computer started to boot up the windows first screen came up and the blue bars were moving left to right but after a about 20 sec I heard a click that sounded like the HD shut down and then nothing happened then a more seconds could hear the HD starting up and it re-booted and got the screen to boot in safe modes or last know best mode I tried to re-boot in regular mode a few times but each time while the blue bars where moving I heard the same click like HD shut down then after a few seconds could hear HD start to run up again and boot again with safe screen. Computer will boot in safe mode with no problem but of course only have network and nothing else and you know how slow safe mode runs, it does sound like the HD shut down each time I try to boot up regular mode then re-boot in safe and it runs just fine this way I have no idea what it might be except that maybe the HD is going but if that is true then why does it re-boot and runs in safe mode no problem. Also my bigger problem is I have files and programs on the HD in windows that I could not replace so I am hoping I can fix it but not sure how to and hopping to safe my files in the process.
 
The fact that you can boot in safe mode suggests that the HD is OK. You may have been hit by some malware. Can you backup to a restore point in safe mode? I've never tried it myself but I thing that's what I would try next. You might have a restore point that is only a few days old that you'd be willing to revert to. Some really sophisticated malware might still remain.

Next options: Copy your data to an ext drive. Rebuild you system. Scan your data with malware/virus detection programs. Restore your data to the HD.

Last option: Spend some money at a good repair place.

Good luck.
 
Comments are in blue;)
The fact that you can boot in safe mode suggests that the HD is OK. Not necessarily. Yes there is malware, but the noise is probably telling you know that it is in it's last legs You may have been hit by some malware. Most likely Can you backup to a restore point in safe mode? I've never tried it myself but I thing that's what I would try next. You might have a restore point that is only a few days old that you'd be willing to revert to. Some really sophisticated malware might still remain. A restore point can be created, but the tricky part is to go to a point where everything reboots because on Safe Mode you won't have access to copy to a USB drive or even a CD

Next options: Copy your data to an ext drive. Rebuild you system. Scan your data with malware/virus detection programs. Restore your data to the HD. Or find a desktop computer that can turn your affected drive and use the jumpers to turn it into a Slave Drive, extract the files and rebuild a new system.

Last option: Spend some money at a good repair place.

:agree: Usually they have the better tools to extract the files and/or detect the virus/malwareGood luck.
 
On a working unit use EZ Backup Ultimate (RinjaniSoft) and copy the entire old HD; in the old PC run Malwarebytes is SM; for the future, use Kaspersky AV.
 
AVG free addition just google it you will find it used it for years no problems the best part it's 100% free. i don't use it now cause i have a MAC best investment ever.
 
Wife's computer started acting in a similar manner 2 weeks ago. The more I tried to reboot, the worse it got. The HD was on it's last leg and repetitive tries to reboot, made the situation worse. Repair said that had I not tried so many times I may have been able to save the drive enough to retrieve the files. ALL the pictures we took on our trip around the country in 2009 are GONE! Thankfully the ones on SpyderLovers albums can be copied to her computer. So are many hundreds of other pictures that Jennifer took hours untold to scan and save! Got the computer fixed and now have an external HD for back-up storage.

My suggestion about yours: take it to a good computer guru and see if you can recover information from the HD before it totally crashes.
 
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