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How to get my spyder back - Contacts at corporate?
- Thread starter Phyxius
- Start date
daveinva
New member
Huh. No update for a week? :dontknow:
Anyway, everybody is different, but like others have said, there's no way a dealer is holding my Spyder for three weeks without me picking it up and taking it to another dealer, let alone three-- or more-- months.
And I say this as someone who HAS had pretty sketchy, "We'll get to it when we get to it" dealer service. I roll with it most of the time, I long ago factored it into the exotic "cost" of Spyder ownership.
What I find most peculiar is that I've *used* Trumbull once before, and I was thrilled with them. A few years ago by now, but it was same day service-- the only one in the DC area that does that-- and at a reasonable (for here) price. The only reason I never used them again was simply it was too much of a hike to get out there when I have a "good enough" dealer less than ten miles down the road. Can't believe they went that far downhill, that fast.
Anyway, shame that this has happened, but my advice to everyone is the same: there is being polite, there is being patient, and there is being a pushover. Don't let it get that far, no matter WHAT the product.
Anyway, everybody is different, but like others have said, there's no way a dealer is holding my Spyder for three weeks without me picking it up and taking it to another dealer, let alone three-- or more-- months.
And I say this as someone who HAS had pretty sketchy, "We'll get to it when we get to it" dealer service. I roll with it most of the time, I long ago factored it into the exotic "cost" of Spyder ownership.
What I find most peculiar is that I've *used* Trumbull once before, and I was thrilled with them. A few years ago by now, but it was same day service-- the only one in the DC area that does that-- and at a reasonable (for here) price. The only reason I never used them again was simply it was too much of a hike to get out there when I have a "good enough" dealer less than ten miles down the road. Can't believe they went that far downhill, that fast.
Anyway, shame that this has happened, but my advice to everyone is the same: there is being polite, there is being patient, and there is being a pushover. Don't let it get that far, no matter WHAT the product.
MikeinGA
New member
Why not Bob? To be a repair shop you must be dealer of BRP equipment or you cannot get BUDs and with out that you can't work on the Spyders. BRP made a closed system. I would go to the papers and write a letter to the editor. Talk to your bar association, they may be helpful with the legal part. There may be some thing that you can do with international trade. Talk to a lawyer. That's IMHO.
Mike
Bob Denman
New member
Ask BRP about this... 
They'll tell you that they do NOT control what their dealers do.
They can make a call to them, should an issue come up the line that far... :shocked:
It's when a dealer collects enough complaints, that they'll consider pulling the franchise... :yikes:
They'll tell you that they do NOT control what their dealers do.
They can make a call to them, should an issue come up the line that far... :shocked:
It's when a dealer collects enough complaints, that they'll consider pulling the franchise... :yikes:
Are you talking about the Mechanicsville MD dealer. They are out of business now. I took my bike to them in November and they open the stores maybe once or twice a week. I noticed that other dealers were going to their store and pick up crates of merchandise. At that time I figure out that something was shady, therefore I took my bike and ran as fast I could. Two month later they were closed.
Last edited:
wyliec
New member
That sounds pretty bad for the OP. I hope she gets her Spyder back.
MarkLawson
RT-S PE#0031
I've had 4 instrument clusters on my 2010 RT. The issue with the rear suspension is one that has to be addressed each time the cluster is changed. It requires a hook up to BUDS and a setting of the maximum and minimum height settings in the computer. The service manual tells how to do it. I've helped my dealer do it on mine several times. No parts were required.
Sorry to hear about your problem. If you can go pick it up do so as soon as possible. Here is a little more information.
The the corporation of Trumbull Motorsports has been forfeited in the state of Maryland and has not filed it's 2015 property tax report. This can be found with the Secretary of State of Maryland. The registered agent, who is an Attorney, is PATRICK R HUDSON
3915 LEONARDTOWN RD
WALDORF, MD 20604. I would send him a registered letter and I would I wire with BRP who is the owner as well.
Go pick it up now if possible. If not contact the police and your insurance company of the loss.
Sent from my iPhone using Tapatalk
The the corporation of Trumbull Motorsports has been forfeited in the state of Maryland and has not filed it's 2015 property tax report. This can be found with the Secretary of State of Maryland. The registered agent, who is an Attorney, is PATRICK R HUDSON
3915 LEONARDTOWN RD
WALDORF, MD 20604. I would send him a registered letter and I would I wire with BRP who is the owner as well.
Go pick it up now if possible. If not contact the police and your insurance company of the loss.
Sent from my iPhone using Tapatalk
YIRYDE
formerly pman2011
I heard the same thing, The Spyder Mechanic that use to work there now works at Coleman's Power Sport.
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