How long should I have to wait

[IndyBill]

I bought a used 08 Spyder that did not have any updates done. After reading about the problems with these it was a good thing. Now it seems most problems are sorted out so I went to my local dear and asked about getting these done. He said he would have to order parts because the second update required parts. This is true from what I have read on this site. That was 5 weeks ago. When I stopped by he said he was still waiting on the update kit. Should it take this long or is he giving me the run around since I did not purchase the Spyder from him. I did not purchase it from another dealer but an individual.
Bill

 

[FANG]

Unless the parts are backordered - no more than 1 week to obtain parts. Good luck. Call Carlos.

 

[BeRight]

Doesn't matter where you purchased your Spyder-dealer should treat you well. I would recommend going to another dealer.

The dealer I contacted via email ordered parts and received same in 3 days and updated my Spyder the following day. No, I did not purchase Spyder from them and it was my first visit to dealer, and yes they will get my future business.

 

[BajaRon]

Sounds like a stretch to me....

 

[Roaddog2]

Sounds like a stretch to me....

:agree:The parts are just a Hose and some clamps :gaah:all my warranty work has been done at a dealer where I didn't purchase and get same treatment as if I bought it there when I ordered mine there were no CT dealers and had to bye mine in MA :ani29:

 

[musicarcade]

Unless the parts are backordered - no more than 1 week to obtain parts. Good luck. Call Carlos.

:agree: I'd do my best to find another dealer for service.

 

[krb1945]

Many of the service and...

update parts are on back order according to my Lake City service center. I know this manager well and he has always given me valid information.

I know from my own personal experience the SE5 HCM filter is a problem to get and has been for several weeks now. Seems the manufacturers did not produce adequate supplies for some reason. I have been trying for 6 weeks now to get a 100 HCM filters for my kits. I was told last week they should be arriving the end of the month. The main oil filter is no problem to get.

I went to two suppliers I get inventory from and each only had two of them. So until last friday I had four. They were shipped out Saturday morning. I didn't even keep one for "her" spyder so I may be in trouble.

 

[retread]

Is your local dealer in Indy?

john

 

[Sarge707]

I bought a used 08 Spyder that did not have any updates done. After reading about the problems with these it was a good thing. Now it seems most problems are sorted out so I went to my local dear and asked about getting these done. He said he would have to order parts because the second update required parts. This is true from what I have read on this site. That was 5 weeks ago. When I stopped by he said he was still waiting on the update kit. Should it take this long or is he giving me the run around since I did not purchase the Spyder from him. I did not purchase it from another dealer but an individual.
Bill

Did he do the First Update ??? If not WHY NOT???

 

[boborgera]

Did he do the First Update ??? If not WHY NOT???

The first update is a misnomer,:spyder: It's actually a recall, If your Spyder is the shop they must do it wheth'er you want it or not''.

 

[Sarge707]

The first update is a misnomer,:spyder: It's actually a recall, If your Spyder is the shop they must do it wheth'er you want it or not''.

The OP did not indicate they did the 1st update-Just that he was put off???:dontknow:

 

[fastfraser]

I think the first update ( recall ) required parts also- Ground Wire Kit for an SE for sure .Don't know if the SM required one. :dontknow:

 

[IndyBill]

The dealer is in Indy. The first owners friend was the mechanic at the Can-Am dealership where he bought the Spyder. His friend told him that because of the issues with the recall he would not suggest doing it at this time. They did do a number of other things under warranty such as brakes and gear positioning sensor. The bike runs fine but I thought if everything is sorted out I would get the updates.
The other dealer in Greenfield is no longer a dealer but can still do any maintenance but no warranty issues.
I am going to call a couple of other dealerships that are within 2 or 3 hrs and see what I can find out.

All in all I love the Spyder, just concerned about not having a dealer I can trust close.

Thanks
Bill