Steering issue? Who knew? . . . . .
. . . . .
It has been a hot topic around here for the last few months with more than its share of typical internet drama . . .
Anyway, as everyone has said, "Yes, take it in." I had it and while it was not all the time at first, it progressively started happening more often and in fairly predictable circumstances. In my case, I had about 600 miles of no problem riding between when it first happened and when it started happening all the time.
For some, a software update eliminated the steering issue. For others, it also took the dealership reseting different sensors and settings to eliminate the "locking" or "sticking", like you felt. For others, including me, it then took replacing the DPS (Dynamic Power Steering) unit for the problem to be resolved. Some people even had multiple DPSs installed before being problem free. And, there are a few whose Spyders are still in the shop, since all the above has not yet resolved the issue. Bottomline: it may take more than one visit for this to get fixed.
Some people have had to wait for parts - at one time or another, but inventory supplies are a fluid thing - and today, there may not be any waiting :dontknow: until you try. Also, you will have to take into account "When" your shop can get the time to work on it. For me, my replacement DPS came in right away and my Spyder was only in the shop for a couple days. I have had no problems since getting it back right after Christmas.
So, take it in. It will also help if you report this to BRP and get a 'case number' assigned to it. Carlo, the BRP Spyder Tech-Customer-Service-Go-To-Guy, can help track and expedite your issues. Email him with a description of what happened and where & when you are going to take it to be fixed.
Make sure you include your Spyder's VIN in the email. For some of us, Carlo called us before we emailed him, after reading our postings on SpyderLovers - but don't count on it - you need to take the steps to get this fixed.
Here is the email address:
[email protected]
Tom