bjt
Very Helpful Member
Waiting on parts?
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Got Caught in the Steering stuff.
- Thread starter effgjamis
- Start date
Waiting on parts?
wyliec
New member
Does anybody else feel there is a problem with this piece meal fixing? If there is a problem, they should be doing a recall; they must know the s/n's of the spyders that have the dps built by the manufacturer doing the questionable work.
I know this has been mentioned before because I have mentioned it as well as way2fast; at least I think he did.
It's like BRP saying we aren't going to help you until you almost run into someone or off the road and then we'll throw in another dps and hope for the best.
I know this has been mentioned before because I have mentioned it as well as way2fast; at least I think he did.
It's like BRP saying we aren't going to help you until you almost run into someone or off the road and then we'll throw in another dps and hope for the best.
Mine was dropped off Nov.5 and still to this day being told by dealer BRP says no E.T.A yet. Supposedly all mine is getting is a new DPS, since no codes came up nothing else was in need of changing.
One more thing, thought of ordering the Ride On to have it when I get the bike back. At one time I heard they were out of stock on it. Anyone know if this is still true or are they stocked back with it?
One more thing, thought of ordering the Ride On to have it when I get the bike back. At one time I heard they were out of stock on it. Anyone know if this is still true or are they stocked back with it?
i dropped my :f_spider: off 2 weeks ago for the 2nd update, and its also waiting 4 parts. the mechanic said there are some parts needed for the airbox. i called brp, and they don't have a clue what i was talking about. are they doing something to the airbox in the 2nd update?
W
Way2Fast
Guest
Yes, I did mention this problem. Although BRP seems responsive at fixing individual Spyders that have experienced steering problems are they really thinking...."Dam the owners who purchased our product" If they were really concerned about owner/operator safety they would do an across the board recall and replace EVERY power steering unit. They don't seem to really have a clue as to which units are defective. This can be confirmed by all the cases where people have had more than one DPS replacement only to find the new unit is also defective. So far, to the best of this forums knowledge, BRP has been lucky that no one has been killed due to their negligence. They had better keep their insurance paid up, because "luck" has a habit of running out!!
SpyderWolf
New member
From reading all of the posts about the steering issue, it appears that BRP actually knows which DPS units are defective and have removed them from the supply chain and are getting the replacements made as quickly as possible.
This is not an across the board problem where every single Spyder needs to have the DPS, or the power steering unit, replaced. As we have seen it is on a case by case basis. While more people are starting to report having problems, there are still a whole lot more who are not having problems. Asking all of them to bring in their Spyders to replace a part that is in limited supply right now would be very bad for all those without problems.
I do agree that it is a good thing nobody has been hurt due to this issue yet. Have you taken yours to the dealer yet, or is it still voluntarily parked until BRP gets their act together as you put it? Those who have taken them to the dealers are getting them fixed, so if you haven't done so now may be the time. :thumbup:
effgjamis
Ride Forrest Ride!
This is a follow up of my steering issue.
The dealer called me today, dec 9,2009 and said I could pick up the spyder at noon.
Well It has been 6 days, and I got my spyder back.. :clap:
The first 20 miles the steering seemed to be good, and I do believe more responsive than it was before and that is a good sign.
The Dealer, Central Powersports, Kissimmee, Fl. did me a good turn and many kudo's to them.
I was just getting ready to sit down to eat supper and I got a strange call, 819 area code, and lo and behold it was Carlo ( BRP ) and asked me how things were going. He had talked with the dealer today and he wish to hear what I had to say. Needless to say, VERY POSITIVE, for the dealer and the response of BRP in shipping the replacement DPS part so quickly.
I wish to thank, Carlo, (BRP) Mike and Mansor (Central Powersports) for acting with as much haste as possible.
Come this Monday I should know with resonable certanity that my steering issue has been resolved. Planning on a good ride for the toys for tots and beyond.
SpyderWolf
New member
Glad to hear they got it taken care of for you, and hopefully you will be able to make that Toy Run. :congrats:
I am not trying to give anyone a false sense of security here, and do not want to see anyone get hurt either.
However, it is a fact as yours was one of them, that those Spyders that have been taken to dealers are being fixed. I have also read several posts on here that stated BRP told the dealer that they had the bad DPS and they were shipping a different one. The last I read about Way2Fast's situation was that their Spyder was voluntarily parked and not being taken to a dealer, which is why I posed the questions I did.
You are also correct that I could be next, as there are no guarantees with anything at all in life. I found that out first hand when we lost my brother to cancer this past April at 40 years old. Everyday you get on one of these machines or in a car you are taking a chance. I am glad the information about the problem has been posted so people should at least know how to react to it if it happens to them. At the same time, I do not want to give up my Spyder for 7 weeks or so, as some have done on here, just in case it may have a problem down the road. I hope it never happens, but all I can do is be as prepared as possible and hope for the best if it does.
I am not trying to give anyone a false sense of security here, and do not want to see anyone get hurt either.
However, it is a fact as yours was one of them, that those Spyders that have been taken to dealers are being fixed. I have also read several posts on here that stated BRP told the dealer that they had the bad DPS and they were shipping a different one. The last I read about Way2Fast's situation was that their Spyder was voluntarily parked and not being taken to a dealer, which is why I posed the questions I did.
You are also correct that I could be next, as there are no guarantees with anything at all in life. I found that out first hand when we lost my brother to cancer this past April at 40 years old. Everyday you get on one of these machines or in a car you are taking a chance. I am glad the information about the problem has been posted so people should at least know how to react to it if it happens to them. At the same time, I do not want to give up my Spyder for 7 weeks or so, as some have done on here, just in case it may have a problem down the road. I hope it never happens, but all I can do is be as prepared as possible and hope for the best if it does.
txknight67
New member
Yeah right!
Ya gotta love the global warming crowd though....the new ice age is because of global warming don't ya know. They have the explanations such that they win no matter what happens or what the weather does.
Best of luck with the whole global warming thing, there is now a research article out stating we are hurtling toward another ice age. I suppose this is another job like the weather forecasters where you can be wrong all the time and still keep your job.
Ya gotta love the global warming crowd though....the new ice age is because of global warming don't ya know. They have the explanations such that they win no matter what happens or what the weather does.
txknight67
New member
Went to dealer today.
Just took mine to the dealer today after having the new BFG mounted and balanced. He said there were two gear position sensor faults logged. He has ordered a new sensor and made sure the updates were in. Said that sensor could cause all kinds of flaky issues. We'll see. Had some stiffness as I was headed to work after that, but withholding judgment until the sensor gets in and installed.
What's with the bad DPS units? Boy, don't get on the board in three days and the whole Spyder world goes to :cus: in a hand basket.
Just took mine to the dealer today after having the new BFG mounted and balanced. He said there were two gear position sensor faults logged. He has ordered a new sensor and made sure the updates were in. Said that sensor could cause all kinds of flaky issues. We'll see. Had some stiffness as I was headed to work after that, but withholding judgment until the sensor gets in and installed.
What's with the bad DPS units? Boy, don't get on the board in three days and the whole Spyder world goes to :cus: in a hand basket.
Big Arm
New member
I'm also glad the information has been posted here......but how about all the owners that don't watch these forums???? I have a friend who doesn't have a computer, and had the steering problem, and it scared the h*** out of him. Beside contacting the dealer, I had him fill out a form to the NHTSA.
Just in this thread alone., I count......effgjamis, ferno, jsmiley, PCBeachBum, C3517C, phantom13lady, and stgiler, that have had a streeing problem.....plus ataDude, BajaRon, and Smylinacha that have had theirs fixed.
My Question.......How many of you reported this problem to NHTSA ?
There is a lot of us out here that haven't had the problem....yet.....
You may not want your Spyder waiting for 7 weeks at the shop, but I wouldn't care if mine had to sit at the dealers all winter long, if it had to, to get this problem taken care of.
There is a lot of PE owners here, coming up on our 2yr warranty.
If enough reports go to NHTSA, BRP will have to pin point the cause of this steering problem, and issue a recall. JMHO
Didn't your friend get a recall notice last July? Just about everyone who owns a Spyder was notified by mail. There was also a recall update last September.:dontknow:
SpyderWolf
New member
I understand what you are saying, and fortunately that hasn't happened to anyone yet as the only thing you could do is pray or perhaps realize it is going to hurt before it happens. I was mainly referring to threads like Tom's here http://www.spyderlovers.com/forums/showthread.php?t=15870 and a few others where the problem has occured and they discuss it in detail and what they did about it. Music Arcade also posted a good thread about his issue and having to cross 3 lanes of traffic on I-95 when it happened. If there doesn't happen to be any traffic following too closely you also have the kill switch option.
You are also right that the problem has not gone away. It still appears to be happening to the 08 models way more than the 09 ones, and it also seems like it began happening after the first DPS recall. When they were trying to fix yours, they received another faulty DPS from BRP, and that has happened again even in this thread at first. Now ryders who have their Spyders in the shop, just like the OP of this thread, are experiencing delays in getting the proper DPS delivered through the supply chain.
I cannot remember who it was that posted it, but they stated it looked like BRP may actually be switching to a different manufacturer for this part. I have nothing to back that up with though.
Big Arm
New member
The steering problem happend twice .....while driving to the dealer....months after the updates.
The Sept update had to do with the evap canister, and how the engine was running.
SpyderWolf
New member
I am not sure how many have reported the problem to the NHTSA, but I know there was a huge push for everyone who was having a problem to do so a while back.
There have also been instances where the dealers have contacted certain owners and asked them if they were having any steering problems as well. Since most of what we have seen has been with 08 models, then you also have a valid concern about getting it fixed under warranty, and not worrying about leaving it at the dealer for an extended period. I also would not be surprised if this generates a mandatory recall sometime in the very near future.
My situation just became more interesting this evening as I found out my dealer is going out of business next month. So, if I was to take my Spyder to the shop what would happen at that point? Luckily I have not experienced any steering problems at all on my 09 and should have time to locate a new dealer before my next service interval.
SpyderWolf
New member
HDXBONES, my sincere apology as I thought I had posted a reply to this, but when re-reading all of the posts realized I did not. I truly hope the treatments will go well for your sibling and the outcome will be a good one. I will keep you and your family in my prayers as well. I wish you all the best during this battle, as it is truly a terrible thing for anyone to have to go through.
aubierules
New member
me too hdx
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Way2Fast
Guest
I'm glad that you are a happy camper with the service provided by Central Florida Powersports. I wish I could say the same. I called them about 2 weeks ago to ask if they knew of the steering problems and what they would do to fix it. The tech said that their was a software update and didn't know ANYTHING about steering problems !! I explained to him what I and many others experienced with the steering, some right after the update. He put me on hold and never came back to the phone. I waited, like a jerk, until the batttery died in my phone. This is one dealer who will not get to experiment with and possibly screw up my Spyder worse than it is already !!!! BRP should be ashamed of themselves for not issuing a notice to their dealers about this problem.
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