Just a quick note about BRP recommending the Rolo alignment system, and therefore owners not trusting any other alignment system: given their track record for ignoring owners’ concerns about wheel alignment, would you trust BRP’s recommendation? The Rolo system uses a hub insert to get a true parallel plane to the brake rotors and that’s fine. Wheel stand-offs, however, have been used for wheel alignment for more than a century – they were accurate in the days of string-lines, they are still accurate in the days of lasers. What the OP discovered was zero toe-in, which is VERY COMMON, or at least is common, straight out of the crate, here in Australia. With the toe-out bias generated by suspension movement while the bike is in motion, this actually means a small amount of toe-out in motion ( dependent on rider and passenger weight ), which is the worst-case-scenario, leading to twitchy steering and wandering, especially on uneven surfaces ( like most roads ).
Not getting the handlebar exactly straight before performing the alignment is exactly the same as not getting a steering wheel exactly centered on a car – it causes slight crabbing, but the alignment is still accurate. Aiming at 1/8” toe-in for an RT is, for fussy peeps like me, good for heavy loads, but probably a bit too much for solo riding. I am used to thinking in metrics, but 1/8” is about 3mm, and I would normally align an RT to 2mm for an average-weight rider, perhaps 2.5mm for rider and passenger. About 0.5mm less than that for the lighter models, RS, ST, F3.
Lindsay.