Got a call from my dealer doing the sprocket recall today telling me that the front sprocket is seized, and they can't get it off! They tell me this is a first for them and they have a call in to BRP. Anyone else hear of this and if so, any suggestions? I have a 2016 RTL
Any suggestions? Yeah, if
that's truly the problem, just one suggestion.......
Your dealer should probably hire
at least one basically competent tech to oversee all the rest of the incompetents/less skilled!! :banghead:
Seriously, the tech has a dodgy sprocket that he has to remove from a transmission output shaft & he can't get it off?!? :shocked: And this is the first time the tech &/or dealer has ever seen that?? :yikes: Maybe it's a first in this specific set of circumstances/scenario; but hey, it's probably one of the first 'issues' with doing a job that any tech/mechanic is likely to encounter, so learning how to get stuck bits off is
pretty basic mechanic stuff! 
And they're going to call BRP for advice instead of doing what every bleedin' tech should've learnt during their first year as an apprentice/first year at tech school, & check for any locking type substance that might warrant a little heat &/or solvent to get it to release, then if it still won't budge, look for damage/hooked wear on the splines holding it on but regardless, either pull it off with a puller or cut it off?!? :gaah:
The bloody sprocket's a throw-away anyway isn't it?! They're gonna replace it with a new one fer gaw'sake!!
Just pull/cut the dud one off, they must know how to do that - sure, they'll hafta be a little careful not to mess up any splines &/or the shaft in the process, so that they can safely/properly clean up the shaft splines & install the replacement sprocket once the dud one's off the shaft, but this is
pretty basic mechanic stuff! :lecturef_smilie: Yeah,
IF it proves necessary, any heat use should be judicious; but hey, there's seals & a trans case just there, so they're gonna hafta be careful with heat anyway, but this is
pretty basic mechanic stuff!! :lecturef_smilie: (anyone else notice a bit of an
echo in here?
)
Are you
SURE they're not trying to pull a swifty on you to get better access to your wallet?? :sour: Or maybe they just don't want to do that particular job cos it'll take a bit of extra time & won't be bringing in any profitable dollars, so they're using the '
gotta call BRP' line as an excuse to let it slide & buy them some more time while they keep their techs working on jobs that actually pay?? :dontknow: Whatever, the story they've given/you've passed on above doesn't really paint them/the skills/competence of their techs in a good light, I'd be pointing that out or at least asking how come they don't know how to do such a basic thing as pull a busted sprocket off a splined shaft, even if it is a little difficult/been glued on with loctite/needs pulling/cutting off??! :dontknow:
Or, just had another thought - maybe they
ARE using the '
not yet finished first year' apprentice to do the job & said apprentice tech hasn't yet learnt how to get a dud/stuck sprocket/pulley off a splined transmission shaft so they need a bit more time until apprentice finishes that module of their training?!? :helpsmilie:
Have you talked to the dealer principal about this, maybe posed a question or two along those lines?? This Sprocket Recall work might not pay much, but it
really shouldn't be all that hard &/or beyond the most basically skilled/competent tech without needing to call BRP to make sure they're breathing right or sticking their tongue out the correct side of their mouth, and doing it well/competently/in a timely manner is a great way of buying lots of good will, free advertising, and probably also generating a bunch of repeat profitable work on someone else's dime (even if not at a great $ rate, but they've gotta do it anyway, so why not maximise the benefit?!
) - but this'll happen only
IF the dealer principal is smart enough to take advantage of this sorta warranty work that way! :cheers:
Just Sayin'
opcorn:
