Front Sprocket Correction at Dealership

[Wmoater]

MY RE-POST

THE NEW REPLACEMENT SPROCKET IS SILVER

I have a copy of the Warranty Bulletin #2019-10 rev 1 September29,2022
Required parts, front sprocket kit, (includes washer)219800553 needed 1
listed as screw 250001017 needed 1
use loctite 609 or 603 torque to 111 lbf-ft +-4
No cure time listed.

CHECK THE NUMBERS ON YOUR DEALER PAPERWORK!

Way too much misinformation on this issue since the start of the problem,
We need everyone on the same page in the same book.

T.P.

The one I saw a couple weeks ago on my friends RT in another state was a very very flat silver more like pewter greenish color. I see pewter green but others might see silver. His new one (recall package) replaced the white one and there was definitely a different color from that one. It is raw metal flat maybe aluminum looking but I don’t consider it silver shine at all. His dealer had a cure time of 24 hours also. Even Lamont was and is doing A 24 rest before putting any hard use for cure time. Might not say cure time, but I have now heard of 3 different dealers or installers doing the 24 hour cure time and none of them are in the same state even.

 

[Cobwebs]

MY RE-POST

THE NEW REPLACEMENT SPROCKET IS SILVER

I have a copy of the Warranty Bulletin #2019-10 rev 1 September29,2022
Required parts, front sprocket kit, (includes washer)219800553 needed 1
listed as screw 250001017 needed 1
use loctite 609 or 603 torque to 111 lbf-ft +-4
No cure time listed.

CHECK THE NUMBERS ON YOUR DEALER PAPERWORK!

Way too much misinformation on this issue since the start of the problem,
We need everyone on the same page in the same book.

T.P.

The cure time is listed on the Loctite website. Pointless using it if the instructions aren't followed. BRP could shift the blame to dealers if something occured. Shawn Smoak has seen it all happen before and put out the warning to all.

 

[Glennr10805]

Had mine replaced today at Jim Potts in Woodstock Illinois, Took about 2 hours tech also aligned belt which was out of spec they used loctite #609 shop said it didn't need to sit for 24 hrs but just rode home 12 miles and parked it to let it sit 24hrs anyway. old sprocket didn't show any rust at over 20,000 miles. I put on over 4000 miles since interim check. 2015 RT L

 

[Wmoater]

Update from my dealer: They only received 12 new recall kits and all have been installed. They are now required to have the spyder come in, they verify vin number vs recall that it needs the sprocket, sprocket ordered, drive off the lot and the sprocket should be in 2 weeks later. Once the allotment is sent and used, dealers have to call in for replacements after they see and verify the bikes vin. Atleast that is what I was just told from my April 17th drop off. I don’t even have to leave the spyder. It’s a 5 minute in and out deal they said to order then bring it back when its arrived and leave for 24 hours.

 

[Peteoz]

Update from my dealer: They only received 12 new recall kits and all have been installed. They are now required to have the spyder come in, they verify vin number vs recall that it needs the sprocket, sprocket ordered, drive off the lot and the sprocket should be in 2 weeks later. Once the allotment is sent and used, dealers have to call in for replacements after they see and verify the bikes vin. Atleast that is what I was just told from my April 17th drop off. I don’t even have to leave the spyder. It’s a 5 minute in and out deal they said to order then bring it back when its arrived and leave for 24 hours.

That 5 minute pre “in and out” to check Vin is going to be fun for those who have a 2 hour+ ride to the dealer, Wmoater. …..I imagine that may change:dontknow:

Pete

 

[Wmoater]

That 5 minute pre “in and out” to check Vin is going to be fun for those who have a 2 hour+ ride to the dealer, Wmoater. …..I imagine that may change:dontknow:

Pete

I agree. Mine is 45 minutes away. Nice thing about it, it can be done anytime as in or check and confirm. So make it a ride to that location, the tech doesn’t inspect it’s the desk man that does and he’s always available. He runs the vin etc for billing and parts etc. by the time your home hopefully kit ordered and schedule a real service 3 weeks later which is about what they are out this time of year and alls good. So next nice nice day to ride call and see if that’s your dealers process and get the ball rolling. I don’t think they will be calling you.

 

[old Timer]

Are the new units, S and RT models delivered with the new Sprocket set up??????

 

[Peter Aawen]

Are the new units, S and RT models delivered with the new Sprocket set up??????

Seeing that the recall didn't include any Spyders from 2020 on (or was it 2019?? pps: ) I'd certainly hope so!! :shocked:

 

[old Timer]

Kinda what I thought.

 

[Peteoz]

Seeing that the recall didn't include any Spyders from 2020 on (or was it 2019?? pps: ) I'd certainly hope so!! :shocked:

Although since the “final fix” sprocket wasn’t available until the end of ‘22, I’d imagine that the ‘20-‘22 models will probably be in the next “recall” phase, Peter. :dontknow:

Pete

 

[Peter Aawen]

Although since the “final fix” sprocket wasn’t available until the end of ‘22, I’d imagine that the ‘20-‘22 models will probably be in the next “recall” phase, Peter. :dontknow:

Pete

Could be... I guess?! But has anyone with one of those later year models had any front sprocket issues... yet?? :dontknow:

But you'd hafta think that since Not All of the 2015 - 2019 Spyders are subject to this recall, and BRP seem to be able to identify those likely to have the issue via the Spyder's VIN, so there's gotta be something identifiable in/with/about each bike &/or the sprocket - maybe the sprocket supplier, a manufacturing batch, a particular manufacturing/assembly shift, or something that allows them to identify the sprockets at issue; and as the recall is only for some of the Spyders from 2015 - 2019 and the recall document clearly excludes any later models despite them already being out there with owners/on the road, then it's pretty likely they already know that those later models don't have the specific sprockets at issue & so their owners shouldn't be concerned.... but then again, it is BRP, so anything is possible!

I guess only time will tell.... :dontknow:

 

[Peteoz]

Could be... I guess?! But has anyone with one of those later year models had any front sprocket issues... yet?? :dontknow:

But you'd hafta think that since Not All of the 2015 - 2019 Spyders are subject to this recall, and BRP seem to be able to identify those likely to have the issue via the Spyder's VIN, so there's gotta be something identifiable in/with/about each bike &/or the sprocket - maybe the sprocket supplier, a manufacturing batch, a particular manufacturing/assembly shift, or something that allows them to identify the sprockets at issue; and as the recall is only for some of the Spyders from 2015 - 2019 and the recall document clearly excludes any later models despite them already being out there with owners/on the road, then it's pretty likely they already know that those later models don't have the specific sprockets at issue & so their owners shouldn't be concerned.... but then again, it is BRP, so anything is possible!

I guess only time will tell.... :dontknow:

Yes, I’m hoping you are right, Peter, but I’m sure I have seen some ‘20+ riders posting about sprocket issues. :dontknow:

Pete

 

[stmike 1800]

Got a call from dealer yesterday, they asked if I was going to get the recall done at their shop. I said yes and the sprocket is now ordered, will have to wait for the part. Still snow here anyway.

 

[Blake33]

Got a call from dealer yesterday, they asked if I was going to get the recall done at their shop. I said yes and the sprocket is now ordered, will have to wait for the part. Still snow here anyway.

I'm in the same waiting pattern as you. I had the interim "fix" done last fall and my dealer's service manager told me the original sprocket on my 2018 RT was still in good condition and that I should check back with them in the spring (now) to schedule the "final repair" when a new sprocket would be installed. I called the dealer last week and was told that they did not have any of the new "final repair" sprockets in stock but that they were expecting more to arrive soon. To their credit, they recommended that I have them place a special order for the new sprocket in my name in the hopes that doing so will expedite delivery of one to them for my specific machine. So that's where I am now. They said they will contact me as soon as the sprocket arrives to schedule an appointment to have it replaced.

 

[Blake33]

Good News!

I got a call today from the Service Manager at my Spyder dealership with good news. He said the special order they placed last week for the recall "final repair" front sprocket for my 2018 RT was delivered today. It's a busy time at my dealer's service department, so I have an appointment for early in May to have the new sprocket installed. I'll have them perform several routine maintenance items while the RT is there, including replacing its 5-year old battery, and when I pick it up I should be good to go for the current riding season.

 

[ks4hcoach]

So where is the Loctite 603 or 609 applied? I am assuming it is on the threads of the bolt that secures the sprocket to the countershaft, with the subsequent torque to spec.

What goes on the spines now? It was formerly a high-moly-content paste. It this still the case with the replacement sprocket...or is the sprocket "glued" to the shaft splines now? I have seen posts referring to both putting on the sprocket with moly paste and also those referring to mounting the sprocket with an adhesive.

In any case, the Loctite is a form of an adhesive, and like any adhesive, will have finite window of time to cure to full strength.

Thanks