ECM upgrade failure

[jctmeyer]

Has anyone had the upgrade fail during installation? The shop was performing the upgrade when the message appeared saying upgrade failed. Now they can not start the 2013 RTS and BRP is closed for Good Friday.

 

[DrewNJ]

Not uncommon and not just limited to BRP, it does happen from time to time. Sucks your sitting til Monday though.....

Sent from my Venue 8 3830 using Tapatalk

 

[ARtraveler]

Reboot and try the upgrade a second time? Maybe just a computer power glitch?

 

[flamingobabe]

dislike

 

[ARtraveler]

dislike

:dontknow: Did I say something wrong?

 

[Silvervette05]

:dontknow: Did I say something wrong?

No, you have a good Idea

 

[Bob Denman]

Char disliked the situation...
I'm not too happy hearing that either. :shocked:
They have nobody to answer a real serious question; because they've shut down??
Holiday or not; that's unacceptable! :gaah:

 

[Dan McNally]

Char disliked the situation...
I'm not too happy hearing that either. :shocked:
They have nobody to answer a real serious question; because they've shut down??
Holiday or not; that's unacceptable! :gaah:

Yeah . . . because no one would be riding their Spyder on the first holiday weekend in Spring . . . :gaah:

 

[Spyder Tony]

dislike

:dontknow: Did I say something wrong?

I believe Flamingobabe was using a FaceBook euphamism...as in clicking the "Dislike" button due to your unfortunate circumstances.

 

[jctmeyer]

Update on the ECM failure

:sour:the tech at the dealer won't give up and finally found the problem. One of the leads in the cable going between the Computer and the CAN AM had broken. He repaired the cable and was able to do the update. :yes: This was good because if I had to wait till next week, I would have had to had the wife drive 60 miles to pick me up and then back when the RT was repaired.

 

[Princeau99]

excellent

Sounds like you found a good dealer. A lot might have given up and left for the weekend.:bowdown:

 

[Bob Denman]

:agree: :congrats:

 

[Chupaca]

Great..!!

Love a story with a hapoy ending. Glad you had a dedicated tech, to many would have thrown up thier hands and gone home...:thumbup:hyea:

 

[flamingobabe]

I guess I should type more words....I dislike the situation...akspyderman...not directed to you ...sorry if you thought that...love you....but an update failure and no bike all weekend is a big dislike

 

[ulflyer]

:sour:the tech at the dealer won't give up and finally found the problem. One of the leads in the cable going between the Computer and the CAN AM had broken. He repaired the cable and was able to do the update. :yes: This was good because if I had to wait till next week, I would have had to had the wife drive 60 miles to pick me up and then back when the RT was repaired.

Outstanding! I hope you remembered the tech with a little gratuity. When they go out of their way on mine, I always do.

 

[Bob Denman]

:agree: What is a saved weekend's riding, worth anyway? :dontknow:

 

[MouthPiece]

Outstanding! I hope you remembered the tech with a little gratuity. When they go out of their way on mine, I always do.

I agree completely. I can't tell you how many times (yes I can 5) I have slipped a "Grant" or a nice gift card at one of our nice restaurants in the hands of my service tech when he busted his ass to go the second mile. Folks not only is it the "right thing to do", but it works wonders when you deal with these folks.

Chris

 

[SpyderAnn01]

:sour:the tech at the dealer won't give up and finally found the problem. One of the leads in the cable going between the Computer and the CAN AM had broken. He repaired the cable and was able to do the update. :yes: This was good because if I had to wait till next week, I would have had to had the wife drive 60 miles to pick me up and then back when the RT was repaired.

The USB on the BUDS system are real sensitive, if you move the cable at all it can lose the connection.