DPS Replacement- Letter to Owners

[canam9]

:agree:

I am more than willing to let those who have had problems get theirs taken care of before I get in line for it.

:agree: :ani29:

 

[katnapper]

recall

Two spyders one has had a DPS problem once, other never has 12k+ on both but sure am glad BRP sees there is a problem.:2thumbs:

 

[Sopher]

WOW. I'm extremely impressed with this BRP response. If I were to hazard a guess that a single DPS unit costs at least $200 plus 2 hours labor at roughly another $200. That means that 16,361 units will be replaced at a cost of $400 each.
That comes to $6,544,400.
Now obviously the costs may not be exact, but the DPS units do have some cost plus the labor.

Impressive. Especially when the notice to the NTSB even stats that only some of the bike have the issue.:clap::clap::clap::clap:

 

[Firefly]

WOW. I'm extremely impressed with this BRP response. If I were to hazard a guess that a single DPS unit costs at least $200 plus 2 hours labor at roughly another $200. That means that 16,361 units will be replaced at a cost of $400 each.
That comes to $6,544,400.
Now obviously the costs may not be exact, but the DPS units do have some cost plus the labor.

Impressive. Especially when the notice to the NTSB even stats that only some of the bike have the issue.:clap::clap::clap::clap:

BRP most likely carries insurance for such instances--- In my business I have a special policy called 'errors and omissions' in case a major screw-up like this was to happen.....

Either way--- I'm thrilled they are doing this!

 

[SpyderSteve]

Everyone here is saying 2 hrs to install, My dealer is telling me they need the :spyder2: over nite :gaah:

 

[cliffm4]

My shop told me that they do unsold new models first, they will start to do recall repairs.

 

[pop49]

I have just Asked BRP australia whats happening, I have not had any issues with my baby in 9K Kms apart from the handling but a new swaybar and shocks will sort that out.
I agree with you all, its about time and its the right solution.
Well done to you all and to BRP.
Have a great day.

 

[PCBeachBum]

I wonder if they Zeroed it with the BUDS. Doesn't sound good to me.

Did they not test drive it? Why would they turn out a glitchy repair?

My dealerships service dept is across the street from the main building and service managers office. About 100' give or take and that is as far as I've ever seen them take a bike after repairs, back to the main building.

I checked the fuses and relays and found the main relay not seated. Since, I haven't had a problem and had a Spyder tech working for another motorcycle dealer now, checked it out further.

Taking it for a long test ride he said, it feels tight and I didn't get a notchy feeling or veer like before, with the other dps unit.

He was the one that found the problem with the 1st replacement and told me, I needed a new DPS after a test ryde.

 

[bill pitman]

touching base

Got my DPS recall letter today. Haven't had any problems with the bike so I'm not in any real rush for the fix.

Also, Kison is shipping headlight modulators this Weds. , I'll have mine this Fri.

Now if only my Elka 3-way + rear shock would show up.....


bill

 

[stormtrooper]

Got my letter today I have had no problems with DPS (knock on wood)

 

[mrk2ejk]

If you are not currently experiencing any DPS issues, then there should be no reason for them to keep your Spyder. I have heard of dealerships that state if they order parts the machine stays with them until they are installed, but this is quite a different situation. BRP will be sending them the new units, and they will not have to worry about them sitting on a shelf and not being used. They should not hold your machine hostage, unless they know they will have a new unit in the next day or two, and let you go on about your life. You should be able to schedule this replacement when it is convenient for you, and the dealer has the new part in stock.

That's exactly what my local dealer told me....I don't get it and will not have my bike sitting in a shop for 2+ weeks. I need to find a better dealer in the MD/VA/DC area.

 

[BajaRon]

Everyone here is saying 2 hrs to install, My dealer is telling me they need the :spyder2: over nite :gaah:

Of course! 3rd shift must be doing all their Spyder work! :roflblack:

 

[Dukester]

Recall

I take mine in Thursday night, they told me it will be done on Friday, so I can pick it up. I love this service dept.

 

[NancysToy]

Everyone here is saying 2 hrs to install, My dealer is telling me they need the :spyder2: over nite :gaah:

BRP reimburses 1.7 hrs for an RS, and 2.0 hours for an RT.

 

[Sarge707]

DIRECTION ASSIS*POWER STEERING (Includes 24 to 25 )
709400870 (replaces 709400453) 1$869.49$739.07
Cost from SHSpowersports for a Ballpark Figure.
While greasing the right side suspension the DPS was sitting right there in front of me. Does Not look that confusing OR hard to get at?:yikes:

 

[murphybrown]

BRP reimburses 1.7 hrs for an RS, and 2.0 hours for an RT.

Same info I got from warranty dealer...that it would be an overnight job...since I have 4 hrs. travel 1 way asked who was springing for the motel..they just smiled. Why would it take overnight when it is a 2 hr. job (I have RT)? Also they told me that BRP sends them 2...then they have to send those replaced back and then they will get 2 more...weird, huh??? Guess BRP has reallllly good lawyers...can you imagine the lawsuit if someone is hurt as they play the "replacement game"...go figure huh!!! Let's hope their reasoning is sound...not for me to lose any sleep over..but does make me wonder what they are thinkin'????

 

[dave01]

Mine goes in the end of the week. Will be sitting at the pizza place next door till its done. They said around 3 hours start to finish

 

[retread]

Got my letter today, dated the 7th, now all I have to do is find somebody who is still a dealer. Probably won't happen till after the BBQ.

john

 

[SPYDDER]

I will be waiting until next year. My dealer has the replacement DPS in stock, but agrees with me about BRP's track record. Especially when software downloads are involved. I will wait until it has been a proven fix since I have no issues with the steering at present..opcorn:opcorn:

 

[pierrelogic]

Got my letter today as well. Called dealer and we agreed to wait for a month or so when I take the Spyder in for the 12,000 mile check.

Oh yea...passed 10,000 yesterday :yes: