• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

Do techs have to be certified by canam

Longtimer

Member
Do the techs at the dealership have to certified or have factory training or hand a Manuel told to go at it??? Thanks
 
Do the techs at the dealership have to [be] certified [&/]or have factory training or [are they just] hand[ed] a Manual [&] told to go at it??? Thanks

[My edits of your post - I hope that's what you meant?! :dontknow: ]

They should, but are any/they all? No! :banghead:
 
Some do and some don't. If they have a tech that is certified, his certification will be posted in the service department. Check the date and make sure it's not 20 years old.
 
Some do and some don't. If they have a tech that is certified, his certification will be posted in the service department. Check the date and make sure it's not 20 years old.

Unless you have a 20 year old bike!!!:2thumbs:
 
The answer to the question, some are, some are not.

Backstory: When Spyder first came out (2008 or so), dealers were required to have "certified" mechanics to work on them. They were sent to a "school." I believe it was somewhere in Wisconsin.

Problems: Mechanics come and go. A dealer that sells a minimum of Spyders, usually does not have enough action to keep a full time certified mechanic on board. In bigger cities/states with more than one dealer, there may be other jobs available at higher pay.

As time passes, the "certified" mechanics thing was mostly overlooked. Those dealers that do have them usually post the certificates on the wall. The warning to look at the dates is right on.

My dealer proudly had the Platinum Dealer sign posted on their front door. However, it was from more than 5 years previous.

:thumbup:
 
Most dealers are proud to display tech certifications in the service area..
:thumbup: Quite expensive class, so dealership may send one master tech to get certificate; then teach the rest of shop. :dontknow:
 
I think they should be but at least 1 should be a mandatory requirement. Some of them are very questionable to say the least.
 
the up to date certified staff person is the difference between a good dealer and a so-so dealer in my mind...
BIG F
 
Back in the '60s and early '70s working in my Father's garage during my teen years, I always thought my Father was being a micro-manager because he was constantly looking over my shoulder - my brother's as well. Had a chat with him many years later and asked how it was that an unlicensed young person could work on a car and it was alright. He mentioned that the looking over my shoulder aspect was really him inspecting everything we did, and as long as the work was to his satisfaction, he never said anything to us - we were doing the work under his license. When something was not quite right, he would mention it in a very diplomatic way, we would correct the issue and all was well. Dad had a very good clientele base because he was very particular.

Today's shops, depending on location and client base, having a person up to date and certified regarding a product is a cost/benefit ratio aspect that can be expensive, and without a return on investment, can be hard for a business to justify the expense. Not easy for a shop nowadays to strike a good balance on what is required.
 
And we are still hearing about salesman and service departments telling people to come in for the 600 mile servicing. That went the way of the dinosaurs with the advent of the 1330/3. If I heard that from a dealer, I would have second and third thoughts about what kind of service I would be getting. :bowdown:
 
I took a truck one time to the dealer for a tranny problem, when the guy took it for a test drive came back then came out of the parts area with a fist full of bearings and a tec manual I got scared!!!:banghead: On my way out I bought my own book on that truck,, used it alot!!!:ohyea:
 
A poor service department can destroy a dealership. If the dealership is fortunate enough to survive, it takes years to do so. Don't ask me how I know this.
 
Likely a good thing most of you have no idea of what happens behind the scenes in aviation...

In general, most industries that require technicians to have technical expertise beyond reading a code and installing a new part, are struggling to find quality oriented and qualified techs. Aviation, from the manufacturers floor, to the techs accomplishing routine inspections and maintenance is struggling in the same way. Sadly, the current longtime experienced guys are retiring early or not wanting to work full time or prefer to work by themselves on longer term projects to lessen rework and arguments from these newer techs. Sad, very sad, but very real.
 
Back
Top