Sorry to learn of your wife's injury and need for treatment, as outlined in your OP. Delighted to read your message in post #17 that she is on the mend and that your expenses were far less than first feared. And to note that your comments and comparisons re our Canadian health care system are now far less alarmist and extreme than first expressed.
I'm a Canadian. I also spend a fair amount of time in the US. I have experienced the need to seek medical attention in both countries, as well as having done so in Europe. In short, there is a whole lot of misinformation spread in the US about the Canadian system; a lot of it is plain exaggerated and dishonest bs spread by those whose political interests are slanted more to non-governmental health services, those which can be great if you are wealthy, work steadily for a gigantic corporation, etc. However, if you are middle class or lower, have recently moved, have previous conditions or change jobs, you can be SOL. Maybe I'm biassed, but I'll take the Canadian plan (with all its faults) any day. Yes, we can improve. Yes, wait times can sometimes be slow. Yes, some folks go out of country to find specialists not readily found in Canada. But, by and large, our system works well, covers everyone, and NO ONE is refused, not even those who are refugees crashing our borders to escape tyranny elsewhere. You may be asked to pay, but rarely is it even as much as you would in the good old USA.
Case in point: you got your health care after a modest wait, in a non-life threatening situation for what you state is likely less cost than had you been home. I know not why it took so long; could have been one of those days when calamities strike an area en masse. Very strange that no one would speak English to you in the Eastern Townships of Quebec, where lots of English-speaking folks have resided; but Quebecers do take pride in protecting their FIRST language rights and one should also respect that English is a minority language there, as in much of the World. Still, English is one of two Official Languages in Canada, and visitors should be extended every courtesy. As a Canadian, I apologize if you were not accorded proper treatment. As for health care services, what you experienced is no different from what happens when I travel to Florida.
First of all, I purchase out of country health insurance; that costs me several thousand dollars each year for the 4 or 5 months I'm away. A couple of years back, over New Years, I suffered from severe back pains on my right side, strong enough that I felt I was being run through by a spear. Then a rash over back and right leg. Days were barely passable; nights were pure agony. I put up with it for several days; there was nowhere to go over the Holidays. Once New Years had passed, I went to the local regional hospital emergency. First, I had to hand over my credit card. Secondly, no one would even talk to me until they first got clearance from my health insurer via long distance call. That took up the first hour; another hour passed before I got to see a triage nurse, and only then a doctor. He spent all of two minutes with me - had me raise my shirt, lower my paints, and looked at my rash. Said "you've got shingles; I'll write a prescription" and disappeared. No one wanted to know about the searing back pains; no one bothered with my questions about whether I might have kidney stones, or some other internal issues. No one drew any blood, nor did a urine test, nor even took my blood pressure. Nothing, even though I disclosed that I was a 75-year old diabetic, on medication. I was ushered out of the examination room after these few minutes. An hour later I was handed a lovely, four-colored binder print-out report of the services rendered by this medical operation; looked almost like an annual report from XYZ Corp. Funnily enough, they seemed to know my weight, bp and a couple of other things - not accurate, but a reasonable guess, since no such measuring was ever done. After signing for my several hundred $$ in credit card charges, and being handed two scripts for pills, I was discharged. Went to Publix and got ten days worth of meds for $480; one of those for highly addictive oxycontin!!!
Long story short, the pills did little. Nights were so unbearable I just never slept. I walked the streets outside our home for hours nightly. After 5 days, I bought a ticket and flew home to Canada. Within 5 hours after de-planing, I had been through emergency intake, been triaged, had blood tests, urine tests, a complete physical, as well as Cat Scan and X-rays. Yes, I did have shingles. My horrified doctor took away the oxycontin and prescribed something much better for shingles relief. As well, he gave me specific pills for back pain - the X-rays confirmed degenerative discs in 3 areas. The cat scan revealed no kidney stones and no other internal organ malfunction. The other routine tests confirmed that my diabetes was well under control. Shingles nerve pain I had, for sure, but also aggravating back issues. End result: I knew one heck of a lot more after Canadian health care than I ever did from Florida.
So, we all have horror stories we can tell. I'll happily rely on my Canadian health coverage. I will go to US and European health centers if needed, but I know from experience in several instances that the care I get in Canada is as good or better than elsewhere. I just wish folks would stop giving Canadian health care programs a bum rap when it's not deserved. We have great health centers here, and lots of fine, trained personnel. We could do with more. But to suggest that folks should be wary of visiting Canada, or not be able to get proper care while here, is just not true.
So, glad you're better. Happy to hear that you were, in fact, well served by competent care-givers. Delighted to know that you weren't ripped off with exorbitant charges. BTW, my prescription costs for my month's supply of Canadian meds was $8.22, for drugs which were far safer and more effective, as compared to $480 for ten days of what could have been very addictive and certainly were of little help. And, my check-up, in Canada, was ten times more thorough than the two-minute, fly-by chat with the FL physician - although his colorful print-out was amusing reading. The doctor at the Canadian emergency ward actually spent a good ten minutes going over his findings, after spending more than that examining me and requisitioning lab tests to begin with. Was I well-served by Canadian health care?; you bet. That's the real story, in spite of the political bs to the contrary, too much of which has been spread during US health care political debates and wars.