DESS KEY CODE PICTURES ON A 2014 RTS-SE6

[gypsy_100]

Has this problem be affecting the 2014 SM6's as well?

No difference between SM-6's and SE-6's as far as this is concerned.

 

[gypsy_100]

Yes, Part # 710004190

:clap: Great.

 

[Deanna777]

I have the same problem with 2014 and i talked to my dealer about it and he opened a file with bro and they advised the dealer to replace a part. I am taking it to the dealer on thurs for the fix . It is all under warranty. Sp brp

This afternoon I called my can-am dealer and asked "how much it would cost" they said it is "under warranty" I still have a lot of warranty left to use if needed. My spyder will be a year old at the end of this month. Deanna

 

[Deanna777]

Yes, Part # 710004190

Yes, that is the correct part # because I confirmed it with my can-am dealer. Also my can - am dealer will order the Module tomorrow, I have an appointment this Friday and it is under warranty. So I do not have to pay. Deanna

 

[Deanna777]

I called my dealer after the second time it happened. They told me also they have never heard of that before. Then after looking it up...4 hours later...I was told it was a common problem on the 2014 but this was the first on the 2015. The fix was to change the key module. The dealer told me they would need to put the bike on the computer first and then go from there. I ask them to tell me the difference between the 2014 and the 2015 besides color? There isn't anything different.

This is the first time that I have had the DESS KEY CODE with the orange color displayed on the instrument panel. I will keep everyone posted/ updated on this on Friday after I get it fixed. Deanna

 

[gypsy_100]

I called my dealer after the second time it happened. They told me also they have never heard of that before. Then after looking it up...4 hours later...I was told it was a common problem on the 2014 but this was the first on the 2015. The fix was to change the key module. The dealer told me they would need to put the bike on the computer first and then go from there. I ask them to tell me the difference between the 2014 and the 2015 besides color? There isn't anything different.

Your dealer is essentially right concerning the question of changes from '14 to '15. However, BRP did change the part numbers for the ECM's and for the DESS modules. What did they actually change? Only BRP knows. Could be the size of a bolt-hole, a couple lines of computer code, or a whole change in computer strategy. No way your dealer would be expected to know they changed the part numbers. Only nut-cases like me go around looking up part numbers. :joke:

 

[Deanna777]

Confirmation Calll Tommrow to Can-Am Dealer

Tomorrow( Thursday) I will be calling my Can-Am dealer to confirm that they have the new part Module. Also I will confirm the appointment on Friday. I will keep everyone posted on this on Friday after I get it fixed...........So stay tuned to this thread! Deanna

 

[boeingdriver]

DESS Module Replacement..

I also had the same problem with my 2014 RTL.

Took it to the dealer and they replaced the DESS module under warranty. This was about two months ago and I haven't experienced a problem since.

 

[Deanna777]

Wish mine had started; I however had the "bad key" code, not DSS. Awaiting dealers verdict and fixray::yikes::cus::cus::cus:

Have you heard from your dealer about the "Bad Key" Code yet?

Also what is the verdict on the fix?
Deanna

 

[Deanna777]

I also had the same problem with my 2014 RTL.

Took it to the dealer and they replaced the DESS module under warranty. This was about two months ago and I haven't experienced a problem since.

That is good to know that you have not had a problem after you got it fixed. Deanna

 

[Deanna777]

NEWEST DESS KEY CODE UPDATE

I just back from Walt's Sales & Service Derby, VT they replaced the "DESS MODULE" part # 710004190. This is under warranty.
The dealer reprogramed both keys, and replaced the" DESS MODULE" I still have a lot of warranty left on my spyder.
Parts:
MODEL YEAR MODEL PART NUMBER
2014 RS,ST,RT 710004190

2015 RS,ST, RT 710004241

2015 F3 710004697

I did not have any issues on the way home from Walt's, the above info is on the paper work that I got.

Deanna
Everyone ride Safe!

 

[Bob Denman]

:congrats:
Glad to hear that you're back up on three! :thumbup:
And JUST in time for the weekend! :yes:

 

[ndspyderlover]

I just back from Walt's Sales & Service Derby, VT they replaced the "DESS MODULE" part # 710004190. This is under warranty.
The dealer reprogramed both keys, and replaced the" DESS MODULE" I still have a lot of warranty left on my spyder.
Parts:
MODEL YEAR MODEL PART NUMBER
2014 RS, ST, RT 710004190
2015 RS, ST, RT 710004241
2015 F3 710004697

I did not have any issues on the way home from Walt's, the above info is on the paper work that I got.

Deanna
Everyone ride Safe!

I just got back from my dealer. They took care of the orange key problem and i had the 3000 mile service done. My dealer is Luther Honda Motor Sports of st cloud mn

 

[Deanna777]

:congrats:
Glad to hear that you're back up on three! :thumbup:
And JUST in time for the weekend! :yes:

Bob, Walt' Sales & Service did the work, it only took them 40 minutes, they had to reprogram both keys, so the keys would work with the system. Also, my mileage is 7,080 WOHOO

Yes, I will be going riding. ( Sat. and maybe Sunday) WOHOO!

 

[Deanna777]

I just got back from my dealer. They took care of the orange key problem and i had the 3000 mile service done. My dealer is Luther Honda Motor Sports of st cloud mn

I had the 3,000 mile service done in April when it was in for it loooooooooooooooong winters nap.( Winter Storage from Oct. 1 to April 1 insurance purposes I live in the NE.)

Did your dealer charge you anything for the work that they did? ( orange key problem)

Now I do more farkling WOHOO!

Deanna

 

[ndspyderlover]

I had the 3,000 mile service done in April when it was in for it loooooooooooooooong winters nap.( Winter Storage from Oct. 1 to April 1 insurance purposes I live in the NE.)

Did your dealer charge you anything for the work that they did? ( orange key problem)

Now I do more farkling WOHOO!

Deanna

They did not charge for the warranty and the 3000 mile service only cost me $163.

 

[Deanna777]

They did not charge for the warranty and the 3000 mile service only cost me $163.

Since I had the "DESS KEY CODE ERROR" taken care of last Friday 17th, I have not had a problem. Deanna

 

[Bob Denman]

:congrats: :clap: :2thumbs:

 

[Deanna777]

:congrats: :clap: :2thumbs:

Now I can add more farkles WOHOO! . I hope that I don't in the future. Deanna

 

[sealfloorboards]

My 14 does this on a regular basis. i always get it to start by taking the key out and letting the system completely shut down and reboot. Shawn, my tec. at ProCaliber in Vancouver, Wa. says i need to bring it in with BOTH keys and he will wipe out the old code on them. He says t's no big to fix, but is a pain in the butt when it won't start. Today, I always take the key out when I stop. It still can not start, but not so often. Hope to see Shawn on Th.