When I get the key screen all I did was pull the key out and put it back in. That seems to work.
This is what I know about access - I don't mean to be a know it all but here is my thinking about this:
I do security card access for a living. (16 YEARS) I do know on some sites that if you have the card in your wallet and you have credit cards with the chips in there with them, you will get a bad read on the card reader not turning green to allow access. The chip in the key is like a chip in credit cards that emits a mild radio frequency when presented to the reader (YOUR BIKE) if there is a frequency that is close or more powerful thsn the key (GPS, another chipped key, phone, Bluetooth, a car fob, or a watch connected to Bluetooth) you may get a bad read.
IdahoMTspyder proved the frequency theory by starting a bike with a blank key. If you were to put the key and a let's say a Honda fob next to the non-chipped key, you should see the key is bad on the screen.
tntnj,
I have a 2014 RTS-SE 6 Spyder, I had the D.E.S.S module replaced twice (1st time on July 14, 2015; 2nd time Aug. 28th, 2015) and the switch replaced once (part # 710004413, on Aug. 28th, 2015).
The following is from the dealership Summary: This TST explains the reason a customer may experience, intermittently, a D.E.S.S error message in the cluster. Type. General
TST Detail: Refer to TST Roadster 2nd Generation D.E.S.S Principal of Operation (2014 and UP) to fully understand the principle of the latest D.E.S.S. generation.
Problem: Intermittently, ignition key not being recognized causing the unit not to start. The D.E.S.S. ERROR message will be displayed in the Cluster.
Solution: Replace the D.E.S.S. module. Program the keys using B.U.D.S referring to 2014 RT Shop manual section Digitally Encoded Security System (D.E.S.S.).
Note if after the replacement of the D.E.S.S. module, the problem reoccurs, update the previously opened BOSSWEB case or open up a BOSS WEB case and report the situation.
Technical Explanation: When the D.E.S.S module sends its signal to the antenna to read the key chip, the radio frequency produced by the antenna is too strong and the key chip is saturated. The saturation changes the data transmitted back to the D.E.S.S module causing a bad lecture of the key chip.
Warranty: Claim under regular warranty.
BRP has had cases where a cell phone or a magnetic card, placed near the ignition switch, has caused this. This includes any device that might emit some type of frequency. That was from a BRP tech.
I carry my cell phone in my trunk (in the rear). I carry my other (2nd) Spyder key on me, or in a jacket, which is away from the ignition.
Another solution is "turn on/off immediately in 4 to 5 cycles" - DO NOT LET THE SYSTEM SHUT DOWN when you do this.
The 2nd time I got the D.E.S.S error (Aug. 28th, 2015) the dealership replaced the D.E.S.S module (part #710004190) and the Switch (part #710004413) at the time my Spyder had 8,740 miles on it.
Hope this helps!
I also posted the above info on this thread, maybe back near the beginning. I am trying to help.
Since Aug 28th, 2015 and the 2nd module, I have not had the D.E.S.S. error.
Deanna