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DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!

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So for the people that are having a problem again with a replaced module: are you positive the dealer installed the new part number? The invoice may have the new part number but unless you can see a part number on the module I wonder if it's really the new one.

According to the ST service manual, there are three parts to this: the ignition switch, of course, the DESS module (mounted above the battery on the back wall of the frunk) and a ring antenna that looks like it's at the base of the ignition switch. Maybe the antenna is a problem too?

Just for the heck of it I looked up the module on cheapcycleparts. $132 and if you enter the old part number (710003595) the search results show it crossed out and replaced with the new one (710004190.)
 
The antenna? :shocked: Perhaps it's just not getting set back exactly where it needs to be? :dontknow: This is NOT a 50,000 watt radio station; placement could be critical.
 
Just curious...where typically is the DESS module located ? On an ST-L ? Other mdls. ?

Thanks !:thumbup:
 
In light of the fact that on the 2015 all they changed was the colors, I wouldn't hold my breath.

I think I might have read that it has happened on the 2015's?????????? Not sure, it might have been on another thread that I started. Deanna
 
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Besides the saving for getting my 2013 late as May 2014, thankfully I have not had these problems glad to see everyone deal well with it & BRP should get a grip on keeping us happy. We are good customers & there has been entirely too many problems from heat to tires & this for a weaker customer base to tolerate.

When I had a 2012RTS-SE5 I did not have the D.E.S.S. issue, but I had other problems (under warranty work). Yes, we are good customers and BRP should keep us happy, we pay a lot of money for our Spyders. Deanna
 
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Just curious...where typically is the DESS module located ? On an ST-L ? Other mdls. ?

Thanks !:thumbup:

I only know of the 2014 STL. It's mounted on the back wall of the Frunk, above the battery. Per the service manual, it looks like you need to remove the frunk to get at it.
 
Just curious...where typically is the DESS module located ? On an ST-L ? Other mdls. ?

Thanks !:thumbup:

I was wondering that myself, where is it on the RTS-SE6 Models?
I have a 2014 RTS-SE6
Deanna
 
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;) I don't think so...
I'm discussing a potential source of the problem. If you keep getting DESS errors time and time again; perhaps it's not the DESS module...
Just exploring other parts of the system. :D
 
So for the people that are having a problem again with a replaced module: are you positive the dealer installed the new part number? The invoice may have the new part number but unless you can see a part number on the module I wonder if it's really the new one.

According to the ST service manual, there are three parts to this: the ignition switch, of course, the DESS module (mounted above the battery on the back wall of the frunk) and a ring antenna that looks like it's at the base of the ignition switch. Maybe the antenna is a problem too?

Just for the heck of it I looked up the module on cheapcycleparts. $132 and if you enter the old part number (710003595) the search results show it crossed out and replaced with the new one (710004190.)
My Repair order says" Part # 710004190 D.E.S.S MODULE, Deanna
 
I too had the key code problem while on vacation last week. Had to keep trying but each time it finally started. Also had



Module replaced once Now dealer is ordering me another.

14 RT

Keep us posted on what your can-am dealer says. Deanna
 
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;) I don't think so...
I'm discussing a potential source of the problem. If you keep getting DESS errors time and time again; perhaps it's not the DESS module...
Just exploring other parts of the system. :D

Sorry! Deanna
 
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Just happened to me today. DESS code.

I guess it is my turn. was out on a short ride today and after about 45 miles I pulled over to make a phone call. upon restart I got the DESS code.
I have read about this on the Forum so I did not panic but started running options through my mind on what to do. BTW, it is a '14 RT S SE6 with 4100 miles, I tried about 3 times to do a restart and had no luck. I then turned the switch on and off about 3 or 4 times without trying to start it, The DESS code went away and the Engine code appeared (the little orange picture of an engine), the spyder then started up like nothing was wrong. I suppose the electronics finally hooked up as I was turning the switch on and off. Anyway, rode on home after making another stop at the store for the wife and expecting it to happen again I was pleased when it started up without a problem.
Guess I'll call the dealer.
 
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I guess it is my turn. was out on a short ride today and after about 45 miles I pulled over to make a phone call. upon restart I got the DESS code.
I have read about this on the Forum so I did not panic but started running options through my mind on what to do. BTW, it is a '14 RT S SE6 with 4100 miles, I tried about 3 times to do a restart and had no luck. I then turned the switch on and off about 3 or 4 times without trying to start it, The DESS code went away and the Engine code appeared (the little orange picture of an engine), the spyder then started up like nothing was wrong. I suppose the electronics finally hooked up as I was turning the switch on and off. Anyway, rode on home after making another stop at the store for the wife and expecting it to happen again I was pleased when it started up without a problem.
Guess I'll call the dealer.

Let us know what the dealer says. Good for you that your Spyder started up after you turned the switch on and off 3 or 4 times. Deanna
 
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As I stated in another post on Saturday, my 2014 RTS decided give me the DESS error when I tried to start it. After many attempts to start it and 2.5 hours later, she started. Now, I was out with the wife today in her car. We were stopped in a line of cars in a construction zone. There were 7 Harleys, mostly trikes, behind us. Since it appeared to be a long stop everyone shut down their engines. 20 minutes later traffic began to move again, so everyone started their engines, including the Harleys. I thought for a moment, what would have happened if I would have been on my Spyder and when I tried to start it in this traffic, I would have gotten the dreaded DESS!! There were no shoulder on the roadway due to the construction. I would have been right there like a huge paper weight, holding up traffic. Would not have been a pretty scene!! Also would have given anyone witnessing the problem a negative opinion of the Spyder product! Come on BRP, get your act together and get this problem fixed, please!!!!
 
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