SPYDERGUY1
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No not at all. just want them/him to call me to discuss not as of yet purchased product. HMMMMMMMMMMMMMM up to the challenge ?
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day runners video
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Roger
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between me and my girl our spyder have a sh!$ load of esi products ..
1st off never had an issue with installation 2nd had no problem with customer service ... i work with the public also .... sometimes no matter what you do you cant please everyone .... i've even called evan on non-esi related problems and he has answered them for me ... for instance the other day my "brake falure" code came on i put call into lamont first (which he did call me back) and then evan ... he told me what problem might be and was right .... another time me and dee rode to lamonts last year ... i lost the taillight on my trailer which are harley taillights ...i called evan he was away on a sales trip and his associate Jody called him and they shipped part to lamonts overnight .....
you cant pay for that type of service .... and i will always and continue to do business with them ......
Reverend Proctor this is no way for you to type (first sentence) :roflblack::roflblack::rollback:
As for ESI i have never had a bad time with them if they did not answer the phone you can bet they called me with in 5 minutes. If you have a problem you can certainly ask the people of this forum i'am sure someone will help they do for me. As for attitudes we all have our moments.
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SpyderWolf
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OP, you should really call them like they asked you to in the first place and not continue to drag this out.
We have also purchased several products from ESI. I was having a fun time trying to get the Fender Tips Kit to flash the day runners and fender lights like it was supposed to. My wife called ESI for me, and I spoke with Jody for a little while. He explained what needed to be done as far as making sure I was completing a circuit, and shortly after I got them working. Notice, I said my wife called as I am usually stubborn and will keep hitting myself with the hammer until I finally decide it is not working.
Now to the interesting point of this story. Jody actually called me back the next day, while they were on there way to a family event, to make sure I had them installed and working properly. That was something that was never expected, and goes way beyond good customer service.
I told Jody thanks for calling then, and I will gladly post it publicly here as well. :thumbup:
We have also purchased several products from ESI. I was having a fun time trying to get the Fender Tips Kit to flash the day runners and fender lights like it was supposed to. My wife called ESI for me, and I spoke with Jody for a little while. He explained what needed to be done as far as making sure I was completing a circuit, and shortly after I got them working. Notice, I said my wife called as I am usually stubborn and will keep hitting myself with the hammer until I finally decide it is not working.
Now to the interesting point of this story. Jody actually called me back the next day, while they were on there way to a family event, to make sure I had them installed and working properly. That was something that was never expected, and goes way beyond good customer service.I told Jody thanks for calling then, and I will gladly post it publicly here as well. :thumbup:
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