Cruise Control Kill Switch Problems 2012 Sypder RT
I had reported a delay in the kill switch on my 2012 Spyder R/TS to the dealer where it was purchased shortly after purchasing it on December 12, 2012. I demonstrated to the tech the delay in stopping the engine when the switch was moved to off. I was told this was normal. In early December 2014, with just over 14,000 miles and as the end of the warranty was approaching, I found the kill switch no longer stopped the engine. I took it to another dealer, and it was determined the switch was bad.
They ordered the part, and replaced it. On the trip home about 40 miles, on a cold, cloudy day, with a light mist, the cruise control switched to off! I rode several miles, and it did this again, so I turned around, and headed back to the dealer, however, it started to work properly again, so I turned around again and came home. I rode two or three times after that, and it worked great. About three weeks later, on another trip to that dealer to have a defective frunk latch replaced, the cruise would not switch to "ON" at all. The dealer checked it out while I was there, and determined the new switch module, which has kill switch, cruise control and emergency flashers on it was indeed defective.
Since it is now out of warranty, Can Am will not replace the defective new switch, nor will they even warranty the new switch, saying there is no warranty on parts replaced under warranty. What a crock of mess. The cost of replacing this new, defective switch is over $500.00. The dealer doing the repairs has made every effort to push this through, but BRP Can Am says no.
To add to the mess, I was sold an extended warranty, through National Auto Service at the time of purchase of the Spyder, and they will not replace the controls, saying this is Can Am's problem and that Can Am should replace the controls.
What a run around. I am seriously disappointed in Can Am. If they would at least supply a new control, I would pay the labor to install it.
I have opened a case with Can Am, but they are not responding. In fact, I was told up front by them when filing the case that the warranty department's decision was final.
Seriously questioning my purchase at this point. Wishing I had kept my Honda/Motor Trike right now. Service on a Honda is simple, and not all this BS. Parts are available, and Honda techs are everywhere.
Anyone else with such issues with BRP Can Am?
