CloverCrawler is down!

[CloverHillCrawler]

Nothing new to report, Dealership had stated once again work would start last week. I showed up on Saturday to attend a Can-am RT 2021 on road test that they were having there.

Found the Crawler still sitting in the same spot in the back corner of the lot and had not even been touched yet. If I was going to be buying an RT, I really don't think I will be buying it here.

I really dislike being lied to. If you want to tell me you are waiting for parts fine. But don't give me a date if you don't know one. They have done the same thing with the seat that I ordered as well.

When I bought the Spyder in February the seat was delayed by "2 weeks" then that 2 weeks turned into a firm date of April 28 and no calls were ever made to update me on the status and I am still waiting on that so I guess it is a race now to see what gets here first... my passenger seat kit I ordered in February or the repair parts for my accident.

 

[ARtraveler]

Nothing new to report, Dealership had stated once again work would start last week. I showed up on Saturday to attend a Can-am RT 2021 on road test that they were having there.

Found the Crawler still sitting in the same spot in the back corner of the lot and had not even been touched yet. If I was going to be buying an RT, I really don't think I will be buying it here.

I really dislike being lied to. If you want to tell me you are waiting for parts fine. But don't give me a date if you don't know one. They have done the same thing with the seat that I ordered as well.

When I bought the Spyder in February the seat was delayed by "2 weeks" then that 2 weeks turned into a firm date of April 28 and no calls were ever made to update me on the status and I am still waiting on that so I guess it is a race now to see what gets here first... my passenger seat kit I ordered in February or the repair parts for my accident.

When the red flags start flying, time to find another dealer. I for one am very sorry to hear of your experiences so far with the current dealer.

 

[CopperSpyder]

Nothing new to report, Dealership had stated once again work would start last week. I showed up on Saturday to attend a Can-am RT 2021 on road test that they were having there.

Found the Crawler still sitting in the same spot in the back corner of the lot and had not even been touched yet. If I was going to be buying an RT, I really don't think I will be buying it here.

I really dislike being lied to. If you want to tell me you are waiting for parts fine. But don't give me a date if you don't know one. They have done the same thing with the seat that I ordered as well.

When I bought the Spyder in February the seat was delayed by "2 weeks" then that 2 weeks turned into a firm date of April 28 and no calls were ever made to update me on the status and I am still waiting on that so I guess it is a race now to see what gets here first... my passenger seat kit I ordered in February or the repair parts for my accident.

Well your lucky in that you have two other deals close to you that are very good 1. is in Hanover PA. and 2. is in Berkeley Springs, WV. Hanover is 47 miles form you and WV is 60 miles. Motosports inc. in Hanover Pa. I have used them many times and can say they are very good and know what they are doing when it comes to Spyders, their labor rate and price to do things like laser alignment is much cheaper then where you are going. Now the one in WV I have never been there but I do have a friend that I ride with in the Patriot Guard that has an F3 that he bought there some time a go and that is where he still gos for service. He said they are very good also.
So I hope you can get your Spyder fixed and not have to go through the whole process of buying new again. I wish you all the best and hope to see you on the road soon.

 

[CloverHillCrawler]

Thanks for the info, I am just wondering if the insurance company will go for moving the bike to a dealer in pa. since they already approved the dealer in very Northern Virginia to do the repairs.

Unfortunately they have already ordered parts, this move would probably put me in the back of the BRP line for parts again and I'm not too sure I want to do that.

I guess I need to make a couple of calls to find out if this is possible.

 

[CopperSpyder]

Thanks for the info, I am just wondering if the insurance company will go for moving the bike to a dealer in pa. since they already approved the dealer in very Northern Virginia to do the repairs.

Unfortunately they have already ordered parts, this move would probably put me in the back of the BRP line for parts again and I'm not too sure I want to do that.

I guess I need to make a couple of calls to find out if this is possible.

I think you may have to just wait it out at this point. But in the future you will know better. You have just not had any luck with finding a dealer yet but you will have options later that a lot of others don't have near by.

 

[CloverHillCrawler]

I certainly hope so I found this dealer after I went first to JT powersports in Frederick, Md. and got snubbed because I wanted to buy a Spyder. After being invited by can-am to come to that dealership to talk about my purchase I was never contacted by email or phone and when I went by the dealership to make my purchase I stood in the showroom for over 30 minutes waiting for a salesperson. I was even overdoing my interest by laying on the floor and staring up at the bottom of the spyder seeing if anybody would come over to talk. While sitting on the seat 2 sales people walked right by and said "you look good on that " sarcastically and kept on walking to the back of the showroom. I was actually looking at rykers at the time but only f3's were on the showroom floor. When I asked somebody where the rykers were so I could look at them I was told that there were still some in the box and to come back later. I left alright but I never went back. Can-am really needs to take a look at who they have for dealers and the way they support their product.

 

[Mikey]

The only thing BRP's worried about is getting there rent from the dealerships every month for the bikes they have in the back forty! How and where they sell them is up to the dealership!

 

[Luvs2Ride]

Well your lucky in that you have two other deals close to you that are very good 1. is in Hanover PA. and 2. is in Berkeley Springs, WV. Hanover is 47 miles form you and WV is 60 miles. Motosports inc. in Hanover Pa. I have used them many times and can say they are very good and know what they are doing when it comes to Spyders, their labor rate and price to do things like laser alignment is much cheaper then where you are going. Now the one in WV I have never been there but I do have a friend that I ride with in the Patriot Guard that has an F3 that he bought there some time a go and that is where he still gos for service. He said they are very good also.
So I hope you can get your Spyder fixed and not have to go through the whole process of buying new again. I wish you all the best and hope to see you on the road soon.

+1 for Hanover, PA Motorsports.... They know Spyders and are extremely reliable. We have bought 3 Spyders from them, and I really wouldn't want to take my Spyder to anyone else for work.

 

[old Timer]

Don't call the dealer. Go there in person. Have a talk to with the Service Mgr and then talk to the Gen Mgr of the store. Have them show you the parts order. Don't be a milk toast, but definitely be polite.

An in person visit is always better and more productive, lying over the impersonal phone is easy, but lying face to face is another story.

 

[CloverHillCrawler]

I guess this is another story, other than the response to the insurance company which they stated 2 weeks ago they were going to start last week. All updates to me have been in person as that is the only way I get an update is to show up in person once every 2 weeks.

But I am going to take your advice as I am making a return trip back by there after I go to the cardiologist on Friday. I am still having some pain around my chest while working after the accident and I was in the hospital for observation last week. If work hasn't started yet I may ask for the GM as recommended earlier. I am wondering if I should schedule my appointment for after my visit there.:gaah:

 

[remus]

Just a nurse but your chest pain if it has gone on this long is probably anxiety. I would go after the cardiology visit. At that time I would demand a timeline for fixing your spyder and demand a replacement or discount for loss of use. They have dragged thair feet long enough.

 

[CloverHillCrawler]

Just a nurse but your chest pain if it has gone on this long is probably anxiety. I would go after the cardiology visit. At that time I would demand a timeline for fixing your spyder and demand a replacement or discount for loss of use. They have dragged thair feet long enough.

Well, I went to both places yesterday and it was better news for the Crawler than myself. Got a refund for the seat and work starts on the Crawler in the morning. As far as myself the Cardiologist caught some PVC's being thrown on the strip so I have to wear a holter monitor and get some more tests done.

 

[CloverHillCrawler]

I Checked in by phone this week as I had some more Cardiologist appointments to attend. Estimated time for completion is next week as they are working on the Crawler in between "regular appointments".

Not sure how I feel about my baby being attended to in between other peoples oil changes and "minor" issues and not having a dedicated mechanic working on the crawler.

Especially seeing when I had made my appointment for the break in service it was a seven week wait to get in so I am wondering where they are going to fit the crawler in.

 

[ARtraveler]

I Checked in by phone this week as I had some more Cardiologist appointments to attend. Estimated time for completion is next week as they are working on the Crawler in between "regular appointments".

Not sure how I feel about my baby being attended to in between other peoples oil changes and "minor" issues and not having a dedicated mechanic working on the crawler.

Especially seeing when I had made my appointment for the break in service it was a seven week wait to get in so I am wondering where they are going to fit the crawler in.

And the red flags keep flying. One star or less for customer service IMO. :dontknow:

 

[CloverHillCrawler]

And the red flags keep flying. One star of less for customer service IMO. :dontknow:

Which is why I will be contacting someone else this week in Hanover as recommended. If I get it back I want somebody else to finish up the supplemental work.
The damage estimate that was given was only enough to get it back on the road but not take care of the right fender and body work that needs to be done.
I'm going to check with the insurance company first to make sure they will authorize them to do the work and then see if Ryan has the time available to do the work.

 

[CloverHillCrawler]

It's been a suck ass couple of weeks, Still having cardio issues to deal with then on top of that covid came knocking on my door. Both the wife and I came up positive last week.
Thus I sent an email requesting an update on the CloverCrawler.

This is the results from the last time we checked in. I don't know if I'm am being overly critical so I won't say what I think is wrong with this pic.

Can anybody else see what I am seeing with this pic? I am not trying to be coy but seeing if you see the same thing I do.

 

[Stache]

I think the belt needs to be tightened a bit more. Looks slack.

It's been a suck ass couple of weeks, Still having cardio issues to deal with then on top of that covid came knocking on my door. Both the wife and I came up positive last week.
Thus I sent an email requesting an update on the CloverCrawler.

This is the results from the last time we checked in. I don't know if I'm am being overly critical so I won't say what I think is wrong with this pic.

Can anybody else see what I am seeing with this pic? I am not trying to be coy but seeing if you see the same thing I do.

View attachment 191908

 

[CloverHillCrawler]

I think the belt needs to be tightened a bit more. Looks slack.

Do you think a tensioner would help?:roflblack:

 

[CloverHillCrawler]

I guess I was being overly critical, nobody saw the wiring harness hanging down into the pinch point on the bottom right side of the lift.

 

[PGDoug]

Sorry for your bad week . I would be more concerned about the stability of the frame sitting on the 3 blocks , that frame is probably top heavy .