check transmission light error code - I need your help with next steps please
My bike has been at Seminole Powersports for a week now for the "check transmission" code. I had called the week before to find out if it was safe to ride up there or if I should have it towed. They told me that they would call me when they could tow it for me. I finally had to go up there and complain and they had someone follow me to pick it up. Here it is a week later and I had to call to find out the status of my bike. I was told that they were having issues having technical support call them back to help diagnose the problem and had not gotten approval to order any replacement parts. They said it could be a loose wire, the thumb shifter, or an ECU valve. Are they blowing smoke, or has anyone else heard these complaints from dealerships before. I have a 2011 RS SE..
Hello all, I have a 2011 RS SE5. Just within the past month while shifting, the "check transmission" code displayed. I couldn't shift it into the next higher gear so rolled off the throttle and let it downshift. I gained speed and shifted up with no issue. I continued to have this problem so I took the bike in to Coleman's PowerSports in Woodbridge VA. (paid taxi fare to get back home of course). After a couple of days, delightfully I had a message that told me the bike was ready for pickup.
To make a long story short, I was told that there was NOTHING wrong with the bike and that I was not rolling off the throttle when shifting. In otherwords, after one year ... all of the sudden do not know how to shift gears. Okay, so I'm not a technician, but this didn't make any sense to me. I asked them to explain to me what I needed to do to shift gears to ensure the error message doesn't come on. They showed me that just like any other bike (this is my first one) that I needed to roll off the throttle and then press the shift paddle. I told them that something didn't sound right and that I had been on this forum and other people were having this problem and had a paddle part replaced. "well, if it comes on again, bring it back." After paying $109 dollars to tell me that nothing is wrong and diagnostics isn't covered under warranty off I go feeling... I don't know... disappointed with this response. I went home yesterday afternoon and called a taxi to get back to the dealership... $$). I pulled out of the dealership, began upshifting (using this weird rolling-off-th- throttle technique) and yep, there is the light. Because it was late in the day, I kept heading home.
Drove the bike to work today, light comes on. Drove it home today, light comes on. Not good when you can shift gears on 95S on a Friday afternoon in the DC area. I just re-read the 2011 Owner's Manual, and it clearly states on page 56 "... you do not have to release the throttle while shifting with the SE5."
I feel lost and not sure how to take the next steps to resolve this situation. Talking with the technicians doesn't help, they didn't correct the problem and me being a BROAD.... I am just lost. Any help with next steps would be appreciated. Also, does anyone know if BRP issued some sort of bulletin on this issue to help technicians fix the problem?
