BRP R35 bag (Signal light extensions) locking hold broken

[groundeffect]

Hey guys. Recently installed the BRP Saddle bags but one of the rack mount locking holds (in the left signal light extension arm) is bend back and the racks does not hold at that point. This specific part number (708 300 256) is not resalable, so I can not order this part. ( see attached ).
Since it can not be purchased I am trying to track down the extensions that someone may have and are willing to part with - in this thread:
http://www.spyderlovers.com/forums/showthread.php?p=251570#post251570


Failing picking up a second hand set of signal light extensions, the only option I see is:

1. Take both left and ride side brackets to machine shop or fabricating shop to re-create the locking holds from the working right side arm in the left side. If I do this, since my Spyder is my only vehicle, by choice, I will be using my hand signal for a while.


Any other thoughts/suggests? This is a hard one.
Thank you in advance.
Dean

 

[bone crusher]

Crud....good luck with that.

I bought mine from the dealer (they matched the lowest Ebay price) and had them do the installation...I know the install isn't too hard, but the dealer is responsible if something happens and I don't mind paying for that.

Maybe try calling BRP and see if you can get what you need, even if it is unlisted as a separate part...

The better question is: was the part damaged when you bought it (where did you buy it from as they might be able to help you), or was it broken during installation, in which case, you're likely SOL???

 

[groundeffect]

Crud....good luck with that.

I bought mine from the dealer (they matched the lowest Ebay price) and had them do the installation...I know the install isn't too hard, but the dealer is responsible if something happens and I don't mind paying for that.

Maybe try calling BRP and see if you can get what you need, even if it is unlisted as a separate part...

The better question is: was the part damaged when you bought it (where did you buy it from as they might be able to help you), or was it broken during installation, in which case, you're likely SOL???

Hi, thanks for the reply.

I purchased the setup second hand still in the factory plastic, so the bent metal had to have been done while I was actually putting the rack on to mount the bags. But let me tell you, it was not abused and I followed the BRP instructions to the letter, so I am of the believe that one locking mech was defective - weak metal or weak weld joint or similar for it to tear like it did when I turned the mounting locking screw. Very disappointing.


I did connect with BRP, but since they have the entire kit made, they say, from another company, they only receive full complete kits and have no spare parts. The only way to obtain the part I am looking for is to purchase the entire bad system at $1200.00

I appreciate your reply. I have a few other options, but I think it likely I may try a local machine / welding shop to try and create a locking mount for it. I'm not sure it can be done easily, but it looks like I may have to go that route, at least now.

Thanks again.

 

[groundeffect]

Photos to help explain the situation.

 

[LittleJohn]

Photos to help explain the situation.

From the last close up pic, it looks like the part thats damaged may eb a fastener (female side) riveted to the back side of the brace. Drill out those two rivets and take the connector to a good hardware shop and see what you can match up.

Maybe???? Just a thought.
Hiope you get it worked out.

 

[NancysToy]

Looks to me like the rack was forcibly ripped out, or someone tried to forcibly screw it in when it wasn't aligned. At any rate, I'd contact SW-Motech or Twisted Throttle, and see if they have any ideas. Maybe you can send it to them for repair.

 

[MadDogMN]

The bags are made by Givi. try contacting them.

 

[groundeffect]

From the last close up pic, it looks like the part thats damaged may eb a fastener (female side) riveted to the back side of the brace. Drill out those two rivets and take the connector to a good hardware shop and see what you can match up.

Maybe???? Just a thought.
Hiope you get it worked out.

Appreciate the note - Another option indeed. I wonder if those female fasteners are common. I had added it to my list of possible fixes, thanks!! Any suggestions on a good fasteners shop online?

Looks to me like the rack was forcibly ripped out, or someone tried to forcibly screw it in when it wasn't aligned. At any rate, I'd contact SW-Motech or Twisted Throttle, and see if they have any ideas. Maybe you can send it to them for repair.

The bags are made by Givi. try contacting them.

Thanks guys. I have contacted Givi, SW-Motech and Twisted Throttle via email with photos requesting help/information.


Cheers.
Dean

 

[LittleJohn]

Can you post a good detailed pic of the good side?
And possibly what the male side of the connector looks like on the rack?

 

[groundeffect]

Can you post a good detailed pic of the good side?
And possibly what the male side of the connector looks like on the rack?

I will, but it will have to be later this evening when I get my good camera.

thank you.
Dean

 

[LittleJohn]

Ill try to look tomorrow and see what it looks l;ike
Try doin a search online for quick release fasteners and seee if anything looks similar.

Common producers of them are Cam-loc, dzus, milspec, etc.

 

[NancysToy]

The bags are made by Givi. try contacting them.

Bags are made by Givi, but the racks are not. These are very obviously the SW-Motech patented design...distributed in North America by Twisted Throttle.

 

[Firefly]

The connector type is very unique and you won't find anything like it other than from the manufacturer as Scotty has pointed out.

This brings up various questions that need to be addressed.....

1. What is the warranty on these bags? I can't remember when I bought mine if this was ever discussed.
2. How can BRP not supply parts to a product they sell?

Last time I checked, we have laws here in the US that require a company to supply parts for 7 years after the last date of manufacturer of their product. Maybe this has changed, but the parts should be available SOMEHOW!

 

[groundeffect]

Appreciate your reply on this topic and these are the exact questions I have also. These bags I purchased second hand, but unique as they were still in the plastic wrap from the BRP factory when I purchased them, brand new. For me there is no warranty and that is fine, no worries, this is understandable, of course. As I understand it, there is a 90 day warranty on the BRP R35 Saddle Bag system. I am completely happy and ok having to purchase replacement parts. The problem is that I can not seem to find replacement parts to purchase, which is unfortunate.



Having said that - what about bags or parts of the bag/rack system that break after 90 days and tracking down replacement parts.... this search so far has turned up no parts available to purchase or more accurately items which are not resalable outside of the larger purchase of the entire BRP R35 system (a $1000+ cost for a small part). That is just not feasible for me.


Since this connector/hook/lock system does seem unique and not very common, so far, I am growing more concerned as how to fix this issue. So far my last resort may be my only option, a welding/fabrication shop. I still have a couple options which I am actively investigating and I hope work out.

I have connected with BRP again to inquire of the makers of the rack, as if they were to provide that information, I could track the supplier and perhaps purchase replacement parts from them instead of BRP. So far, and I understand this, this information from BRP is protected and not available. This is understandable. However, I am still looking for parts to help fix the mashed part.

Other posts in this thread has pointed me to SW-Motech and others, which I have contacted with the request and intention of purchasing parts I need. I have not yet heard back, but I do hope parts are available so I can purchase some.


I do remain hopeful and optimistic on getting replacement parts from either someone selling the signal light brackets separately from the entire kit or perhaps a good lead from SW-MoTech, or others.


BRP - thank you for your time on the phone with answering some of my questions. If there is a way I can purchase the left side signal light bracket where this R35 rack fits, please let me know.


Fingers crossed on the options I continue to explore.
I appreciate the feedback on this, guys. Thank you.
Cheers.
Dean

The connector type is very unique and you won't find anything like it other than from the manufacturer as Scotty has pointed out.

This brings up various questions that need to be addressed.....

1. What is the warranty on these bags? I can't remember when I bought mine if this was ever discussed.
2. How can BRP not supply parts to a product they sell?

Last time I checked, we have laws here in the US that require a company to supply parts for 7 years after the last date of manufacturer of their product. Maybe this has changed, but the parts should be available SOMEHOW!

 

[wyliec]

The connector type is very unique and you won't find anything like it other than from the manufacturer as Scotty has pointed out.

This brings up various questions that need to be addressed.....

1. What is the warranty on these bags? I can't remember when I bought mine if this was ever discussed.
2. How can BRP not supply parts to a product they sell?

Last time I checked, we have laws here in the US that require a company to supply parts for 7 years after the last date of manufacturer of their product. Maybe this has changed, but the parts should be available SOMEHOW!

I have a BRP sport rack and broke the screw tab on the lower section. The install instructions actually have a p/n for the lower section. But, the p/n was never set up for a separate sale. They (BRP customer service) told the dealer (I was standing there and heard it) that if I needed that part, I'd have to purchase another sport rack.

As far as any 7 year rule goes, I don't believe it covers accessories. It may cover parts that are req'd to operate the item whether it be car, motorcycle, lawn mower. Sorry, didn't mean to steal the thread.

 

[groundeffect]

Can you post a good detailed pic of the good side?
And possibly what the male side of the connector looks like on the rack?

Here are some additional photos, specifically of the connections of the male and female side of this fastening point. The female lock/connection is the one that is useless.

There are three photos attached and annotated. One of which is a functional female connector which is at another mount point. It clearly shows what the broken connector should look like.


The other photos are of the male connector which connects to the female, and the other is the broken female connector which is inside the signal light support assembly. You can clearly see it has been riveted in.

Wondering if that riveted in connector is common or could be purchased someplace. If so I could maybe get a welding shop to install a new one?:dontknow:



Thoughts?
Thank you and I appreciate your time.
Dean








I have never seen this type of fastener before.... any thoughts on if these are available someplace, guys?

 

[NancysToy]

I have never seen this type of fastener before.... any thoughts on if these are available someplace, guys?

As far as I know this is a propietary piece, which is an intergral part of the patented SW-Motech system. You are going to have to get those folks on the phone to verify it is their design, then work with them for a replacement or repair. You might also have your dealer lean on BRP. Mine did that for over a year, but finally got them to list a part from one of their accessory packages separately, so it could be replaced under warranty.

 

[musicarcade]

Hi, thanks for the reply.
... The only way to obtain the part I am looking for is to purchase the entire bad system at $1200.00
.....

If all else fails, I think you can purchase the rack without the bags.
Still expensive, but not $1200.....

 

[LittleJohn]

Here are some additional photos, specifically of the connections of the male and female side of this fastening point. The female lock/connection is the one that is useless.

There are three photos attached and annotated. One of which is a functional female connector which is at another mount point. It clearly shows what the broken connector should look like.


The other photos are of the male connector which connects to the female, and the other is the broken female connector which is inside the signal light support assembly. You can clearly see it has been riveted in.

Wondering if that riveted in connector is common or could be purchased someplace. If so I could maybe get a welding shop to install a new one?:dontknow:



Thoughts?
Thank you and I appreciate your time.
Dean








I have never seen this type of fastener before.... any thoughts on if these are available someplace, guys?

These look ALOT like either a Cam Lock fastener or type of Dzus fastener.

Do a search for "quarter turn fastener" and hunt around. My bet is you can find a receptacle (the part that is damaged) that will fit with the stud you have, and if not, you could replace both the recaptacle and stud.
Somethin like this.
http://www.aircraftspruce.com/catalog/hapages/receptacle.php

or here

http://www1.mscdirect.com/Quarter-T...n-Fastening-System/Fasteners/s0002008634.HTML

 

[groundeffect]

Went to 5 fasteners shops in the city and neither of them have seen this type before…. thus I think Scotty is right, it is proprietary, not common by any means.

As LittleJohn has indicated, there are other types of fasteners out there that could work in place of the original. It seems they are only available via the Internet from here.

I've heard back on most of my emails to source replacement parts and all thus far have said that parts are not available to anyone but BRP.

BRP mentioned they would research the possibilities for me further, but as I understand it, they do not acquire small parts such as this, just the larger parts, like maybe the entire rack system, and certainly the bag/rack package of course. It is unfortunate this part is, at least for the time being, unavailable for sale, as the item I am specifically looking for is still 'not a resaleable item'.


Thanks for the replies and help, everyone. The hunt for a solution continues...