Anyone know a good contact at BRP that will return calls and can solve issues? My 2012 has been in the shop at a dealer in Lewisville, Texas since March 15, 2013, and between the Dealership and BRP, they can not solve the problem. Now if they ever get it fixed I will be afraid to ride it!
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BRP Contacts for Help with some serious issues
- Thread starter RBLANDIN
- Start date
Bob Denman
New member
ARtraveler
R.I.P. Dwayne
A year in the shop is a VERY long time. Please keep us informed. :thumbup:
scooterexpress
New member
I know this might not help right now but get your butt up here to springfield and come see brp reps there must be a dozen here this week.
Bob Denman
New member
Exactly what is going wrong on your 2012?
Oh! :welcome: I wish that we had met under better circumstances! :thumbup:
Oh! :welcome: I wish that we had met under better circumstances! :thumbup:
jaherbst
New member
You must have the patience of Jobe. In the shop for over a year, I would be going balllistic and calling in the heavy armor. Get in touch with the State attorney General's office and get a claim started. BRP should at least be providing a loaner until the problem is solved.
Try Steve at BRP 888-272-9222
You need to take action and your dealer needs to get off their duff!
MouthPiece
Banged Up Member
(A) I'm going to assume (something a lawyer is never supposed to do) that you meant 2014. If my assumption is wrong, then I'd say you have the patience of Job. If I am right and you did mean 2014, there are others who have had to wait longer times to get their issue resolved.
(B) It would help if you could in some way define what your issue is and what model you have.
(C) If BRP has been working on this issue with your dealership, then I'm not sure how someone with BRP will be anymore knowledgeable than the techs who are already working on the issue. Perhaps you are wanting someone at BRP to talk to you and explain what is being done?
All in all I realize that it HAS been awhile that your dealer has "confiscated your spyder" and I empathize that this can make one awfully anxious if not down right mad. Just try to hang on a bit more if you can.
Chris
ARtraveler
R.I.P. Dwayne
:agree: Some clarification might be in order. 2013 or 2014 on the shop time? What are the issues that you have with the Spyder? What model?
I note the post for the OP is his first post.
Last edited:
Chupaca
New member
Hard to say..!!
Bob gave you the name and number of the guy bridging the gap between BRP and the customer and will help wherever he can. Not knowing the issues your roadster is having makes it hard to understand why they would have it this long. If it has been this long there is something wrong between one or all parties involved. Hope you can give us more to go on though all we can do is be sympathetic and help explain maybe...good luck..!! :gaah:
Bob gave you the name and number of the guy bridging the gap between BRP and the customer and will help wherever he can. Not knowing the issues your roadster is having makes it hard to understand why they would have it this long. If it has been this long there is something wrong between one or all parties involved. Hope you can give us more to go on though all we can do is be sympathetic and help explain maybe...good luck..!! :gaah:
ARtraveler
R.I.P. Dwayne
I would say at this point, let's hold off until we get some good information from the OP. Still online as I post this.
:bbq::bbq::bbq:
:bbq::bbq::bbq:
Sarge707
Active member
Sounds fishy to me??? But I haven,t taken my meds ???:yikes:
flaggerphil
New member
In the shop for over a YEAR??? Either this is a typo or something is very, very wrong...
Bob Denman
New member
The O.P. hasn't stopped back in...
Sarge; you may just be right. :thumbup:
Sarge; you may just be right. :thumbup:
ARtraveler
R.I.P. Dwayne
A day later, no further information.
Cue the music for Rawhide: "Trollin, trollin, trollin,..."
We are here to help--but, not much more to say here. :dontknow::dontknow:
Cue the music for Rawhide: "Trollin, trollin, trollin,..."
We are here to help--but, not much more to say here. :dontknow::dontknow:
bruiser
New member
See #17.
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