BEST Warranty Documentation - what do I get?

[kravnh]

Hi all,

After my wife's Spyder showed a DPS Fault/Limp error with just 22 miles on the odometer back on 10/11, we decided to buy the BEST warranty. I called my dealer and bought the 3yr plan for each bike. I sent a check along with the driver who picked up my wife's bike to bring it back to the dealer for repairs. I was told the paperwork would be mailed to me.

That was three weeks ago, and I haven't received anything. So, I called my dealer to ask about documentation; I'll be taking the bikes to FL this winter, and I want to make sure I have all warranty info handy. He said that BEST is tied to VIN number, and that a dealer would look it up, that there was no documentation. However, I'm not so sure...reading this forum, I've found that lots of dealers have conflicting information about lots of things related to the Spyder.

So, my question is, what did all of you get when you purchased the BEST warranty?

Thanks in advance for all your wisdom!

Keith

 

[Some Guy]

All I got with mine was a letter from BRP (weeks later) that included a card to keep with the Spyder (containing phone number and warranty ID).

 

[bjt]

All I got with mine was a letter from BRP (weeks later) that included a card to keep with the Spyder (containing phone number and warranty ID).

Same here except our card came months later. No other specific documentation or paperwork.

 

[wyliec]

Same here except our card came months later. No other specific documentation or paperwork.

Same here. If your concern is whether or not someone actually submitted the paperwork for your BEST warranty, try 1-888-864-2002.

 

[ataDude]

Yepper... letter with card. About a two month wait.

.

 

[j45p3r]

My letter and card also took about 2 months.

 

[czdaryle]

same here...was about 2 mths

 

[bone crusher]

consensus rules...wait two months to get your paperwork...this is the same across the board...

I carry the card in my wallet...should probably put the numbers and info. in my iphone...

 

[Roaddog2]

You do have to sign some paperwork to at least I did and you get a copy
but still waiting for card but it's only been a month or so :ani29:

 

[Indyrobb]

It's been a little over 5 months for me and I've still not received anything. I guess I'll give BRP a call tomorrow to see if they will send some information out.