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Bad Dealer Setup
- Thread starter SpyderAnn01
- Start date
finless
New member
Wait..... this is exactly a post that I would consider serious that turned into banter....
Someone fill me in please? Maybe I am missing it?
What is going on here and makes this post about a problem funny?
I just don't get it sometimes.....
Maybe it's because I am too serious a person.
But Ann's original post means something or am I totally wrong here and this was meant to be turned into banter?
Someone help me out please..... I am confused....
pps:
Bob
Someone fill me in please? Maybe I am missing it?
What is going on here and makes this post about a problem funny?
I just don't get it sometimes.....
Maybe it's because I am too serious a person.
But Ann's original post means something or am I totally wrong here and this was meant to be turned into banter?
Someone help me out please..... I am confused....
pps:Bob
BLUEKNIGHT911
Sadly Passed Oct 2024 - RIP
DEALERS AND SERVICE
Ann I agree with you on the Bad dealer thing 110 %........But your last sentence only works if you have a CRYSTAL BALL.........Except for Pitbull and Cowtown as far as Guaranteed Happy service goes I don't trust any of them.....There are many ,many people here who have paid top dollar for their Spyder's ....TO BUY LOCAL.......TO GET LOCAL SERVICE ......only to discover the Techs at the dealership are morons and the people running /owning the Dealership could care less about you or your Spyder until it comes time to buy another one................I'm with " finless " on this one ......Mike :thumbup:
Ann I agree with you on the Bad dealer thing 110 %........But your last sentence only works if you have a CRYSTAL BALL.........Except for Pitbull and Cowtown as far as Guaranteed Happy service goes I don't trust any of them.....There are many ,many people here who have paid top dollar for their Spyder's ....TO BUY LOCAL.......TO GET LOCAL SERVICE ......only to discover the Techs at the dealership are morons and the people running /owning the Dealership could care less about you or your Spyder until it comes time to buy another one................I'm with " finless " on this one ......Mike :thumbup:
ARtraveler
R.I.P. Dwayne
Highwayman2013
New member
Had trouble with my local dealer in Pa, ended up doing my own work.:banghead: I go to Proshop in Henderson now.
PrairieSpyder
New member
Wait..... this is exactly a post that I would consider serious that turned into banter....
Someone fill me in please? Maybe I am missing it?
What is going on here and makes this post about a problem funny?
I just don't get it sometimes.....
Maybe it's because I am too serious a person.
But Ann's original post means something or am I totally wrong here and this was meant to be turned into banter?
Someone help me out please..... I am confused....
Bob
Sorry, Bob. My bad. I just started having fun with rhymes.
SpyderAnn01
Active member
I guess what makes me sad is that I don't meet these people until they have already made the mistake of purchasing from that dealer. Like EmptyPockets said, I wouldn't let them put air in my tires.
ArachnidRyder
New member
I'll just chime in to say that I've actually heard good things about spyder service at the Ride Now in Peoria, AZ.
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Sent from my iPhone using Tapatalk
SL Ken
New member
I have known them awhile now. They have ridden trikes for a couple of years. Sadly did not know that they were in the market for a Spyder or would have directed them to the Proshop in Henderson. I am glad you could help them out.
SpyderAnn01
Active member
I have heard a couple of good things about that particular location also but I have heard far more bad things from too many of their locations.
She was fighting mad when we told her all of the crap we found today. They left my house and were headed for the dealer. It wouldn't be so bad if they weren't tied to them for the maintenance agreement. Their antenna had also jumped ship.
Bfromla
Well-known member
gee whiz... I would be really upset if they had done that to my spyder..makes me not to let any dealer work on my spyder... I am not familiar with that dealer.. but I hope he is no-where close to So Louisiana... \\
would someone please pm me and clarify which dealer that is !!! so I will be sure not to go within 500 miles of that dealer. !!!
osm
Same here plz. I have the closet dealer of 10 in area is not certified @ jack. Best to go the 100miles out than risk them.
Sent from my iPhone using Tapatalk
As a brand spankin' new RT Limited owner, with no Spyder experience till now, I think this good dealer-bad dealer discussion could be solved IF all the dealerships with MASTER TECHs were listed somewhere on this forum. Maybe the Spyder Codes guy could use some identifier on his dealer lists to help the "traveling across the country" spider owners out on the road?????????????????
Mike
Magdave
New member
Rattigan Roger ceased supporting his Spyder codes app due to some issue with BRP so that isn't going to happen. Dealers are listed on BRP's web site as Platinum, Gold or Silver. No one is sure what that means whether it is sales or service or a combo of both. The recipe is top secrect. :thumbup:
Pennyrick
New member
Problem is keeping it current. Techs can be 'here today...gone tomorrow'. Also dealers sometimes lie. We were on the road last October in the eastern Carolinas when my wife had problems with her Spyder. I called three dealers within 125 miles of our location thinking we could limp to one of them. One told me they had a certified Spyder tech so we altered our route to get there. Once on site with a confirmed appointment I was told the "Spyder tech isn't in today." One of the guys in the shop told me on our way out that the Spyder tech hadn't "been in today" for several months.
RBS66
New member
Had trouble with my local dealer in Pa, ended up doing my own work.:banghead: I go to Proshop in Henderson now.
What dealer in PA? Just wondering because I live in PA.
SL Ken
New member
The sad part of this is that Ride Now in Vegas is listed as a Gold Certified dealer. Obviously that rating does not mean that their service is good.
ARtraveler
R.I.P. Dwayne
Also going to chime in RE: lists of dealers with Master Techs.
The list will be good for about a week or less. As Double Trouble stated, they come and go quickly.
The list will be good for about a week or less. As Double Trouble stated, they come and go quickly.
Magdave
New member
If they were paid 1/2 the flat rate dealers charge that would not happen...just sayin':thumbup:
To make a long story short
BRP is in part to blame here. In another similar situation, I found a very responsible company. On the office walls of that company's affiliates one can find the certificates of currently employed certified technicians. A simple phone call to the parent company 800 number can confirm the affiliate's standing, and the current status of any particular technician's certificate. However, by BRP describing their affiliates as being gold, platinum, pink or green means nothing, as other folks here have mentioned. Companies and their products, both good and bad, have become relegated to the past because of inattention to consumer relations and customer service. I'm just say'n, if you don't take care of business, someone else will.
BRP is in part to blame here. In another similar situation, I found a very responsible company. On the office walls of that company's affiliates one can find the certificates of currently employed certified technicians. A simple phone call to the parent company 800 number can confirm the affiliate's standing, and the current status of any particular technician's certificate. However, by BRP describing their affiliates as being gold, platinum, pink or green means nothing, as other folks here have mentioned. Companies and their products, both good and bad, have become relegated to the past because of inattention to consumer relations and customer service. I'm just say'n, if you don't take care of business, someone else will.
Top Secret
I know for a fact that BRP has "For Dealer Eyes Only" an internal ranking based on 10-12 criteria. It's conducted on a multi state(region) basis. It has nothing to do with the rediculous Platinum, Gold, Silver, Copper, Lead that we are fed. I don't understand why we can't see the dealer's private information. What is BRP scared of?????????
I know for a fact that BRP has "For Dealer Eyes Only" an internal ranking based on 10-12 criteria. It's conducted on a multi state(region) basis. It has nothing to do with the rediculous Platinum, Gold, Silver, Copper, Lead that we are fed. I don't understand why we can't see the dealer's private information. What is BRP scared of?????????
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