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[Smylinacha]

Sounds like you're on your way to ryding again and lots of swimming:2thumbs:

 

[Amanda B]

Yikes!!!

Here's my yard....wonder what my Spyder is looking like right now!:yikes: Maybe I don't wanna know!

 

[SpyderWolf]

Here's my yard....wonder what my Spyder is looking like right now!:yikes: Maybe I don't wanna know!

I would hope much better than the yard. But in the end the yard demoltion will be worth it. :thumbup:

 

[Amanda B]

Pool is up and bike is back in the garage!:2thumbs: I drove it home and it seemed okay. I was hoping to ride a little today but I've been shoveling dirt trying to get my back yard where I can plant some grass seed and then it poured here!

When I picked it up the tech asked if I had called someone because the part got there quicker than they expected. It took three weeks to get it back. Carlos really helped out otherwise I think I'd still be without the spyder.

 

[millers1]

Two things to keep in mind. Every state in the US has an Attorney General's office, with a consumer complaints division. If your bike is in the shop for an unreasonable amount of time, I'd think that BRP would need to extend the warranty for that amount of 'out of service' time.

 

[wyliec]

Pool is up and bike is back in the garage!:2thumbs: I drove it home and it seemed okay. I was hoping to ride a little today but I've been shoveling dirt trying to get my back yard where I can plant some grass seed and then it poured here!

When I picked it up the tech asked if I had called someone because the part got there quicker than they expected. It took three weeks to get it back. Carlos really helped out otherwise I think I'd still be without the spyder.

Carlo is the go to guy. I think he's saved BRP's bacon many times over.

 

[SpyderWolf]

Pool is up and bike is back in the garage!:2thumbs: I drove it home and it seemed okay. I was hoping to ride a little today but I've been shoveling dirt trying to get my back yard where I can plant some grass seed and then it poured here!

When I picked it up the tech asked if I had called someone because the part got there quicker than they expected. It took three weeks to get it back. Carlos really helped out otherwise I think I'd still be without the spyder.

:congrats:

Glad to hear things are finally coming together for you, and your summer will not be a total wash as you had feared.

 

[musicarcade]

....If your bike is in the shop for an unreasonable amount of time, I'd think that BRP would need to extend the warranty for that amount of 'out of service' time.

BRP is pretty reasonable about that, but when your :spyder: is in the shop for 4 out of 6 months, even that is of little solace. I still have to make insurance payments for those months wasted and, in my case, a loan payment as well. :gaah:

so much for a second vehicle to alleviate the mileage I put on my 2003 Subaru.:sour:

 

[millers1]

BRP is pretty reasonable about that, but when your :spyder: is in the shop for 4 out of 6 months, even that is of little solace. I still have to make insurance payments for those months wasted and, in my case, a loan payment as well. :gaah:

so much for a second vehicle to alleviate the mileage I put on my 2003 Subaru.:sour:

Sounds like you've been patient. At this point, I'd ask for some intervention (at least extend my warrantee for 'in shop' time)..
http://www.scconsumer.gov/complaint_services.htm

BTW... any lemon laws in SC for vehicles??

 

[Amanda B]

BRP is pretty reasonable about that, but when your :spyder: is in the shop for 4 out of 6 months, even that is of little solace. I still have to make insurance payments for those months wasted and, in my case, a loan payment as well. :gaah:

so much for a second vehicle to alleviate the mileage I put on my 2003 Subaru.:sour:

I make a loan payment too...so I was sitting there thinking what a waste this month, I could have used the money doing something else. Anyway, what is the scoop on your ride at this point?

 

[ARtraveler]

Very interesting how this is playing out. The big theme seems to be that everyone is ticked off at the lack of parts for required fixes. This may turn out to be a very big marketing blunder for BRP in general. This and other websites have a lot of BRP bashing going on because of the many mechanical glitches, lack of parts, and some really bad dealers. Were I a newbie to Spyders, I would probably not consider buying a Spyder at all, at this time. I'm going to see how this all plays out--giving them a little more time on the clutch fix parts. I probably wont be one of the first to jump on a bigger engined or updated version of new Spyders until the bad press goes way down. I have bought 3 brand new Spyders since their inception--and put over 40 thousand miles on them combined; but number 4 is definately in question for me. The Spyder as a concept, the Y factor, the great technology, the cool looks etc. was just what was needed in the motorcycle market. Sure, we can expect that there will be glitches with all the technology that is entailed. However, the company needs to get out there and take care of the problems, and not tick off current and potential customers to the point they will look elsewhere. I know that other companies (not the Chinese ripoff artists) are at work on the same kind of concept. BRP has a small window to make things better. I hope they will do that.

 

[bodymanpainter]

Very interesting how this is playing out. The big theme seems to be that everyone is ticked off at the lack of parts for required fixes. This may turn out to be a very big marketing blunder for BRP in general. This and other websites have a lot of BRP bashing going on because of the many mechanical glitches, lack of parts, and some really bad dealers. Were I a newbie to Spyders, I would probably not consider buying a Spyder at all, at this time. I'm going to see how this all plays out--giving them a little more time on the clutch fix parts. I probably wont be one of the first to jump on a bigger engined or updated version of new Spyders until the bad press goes way down. I have bought 3 brand new Spyders since their inception--and put over 40 thousand miles on them combined; but number 4 is definately in question for me. The Spyder as a concept, the Y factor, the great technology, the cool looks etc. was just what was needed in the motorcycle market. Sure, we can expect that there will be glitches with all the technology that is entailed. However, the company needs to get out there and take care of the problems, and not tick off current and potential customers to the point they will look elsewhere. I know that other companies (not the Chinese ripoff artists) are at work on the same kind of concept. BRP has a small window to make things better. I hope they will do that.

:agree:

 

[NancysToy]

Two things to keep in mind. Every state in the US has an Attorney General's office, with a consumer complaints division. If your bike is in the shop for an unreasonable amount of time, I'd think that BRP would need to extend the warranty for that amount of 'out of service' time.

You can complain, but if your state does not have a lemon law that covers motorcycles (only about half of them do), you have little recourse. Even then, it will not likely result in you getting your warranty extended. Extending warranties for time spent out of service is not a provison of any state's law, as far as I am aware.

 

[Amanda B]

Very interesting how this is playing out. The big theme seems to be that everyone is ticked off at the lack of parts for required fixes. This may turn out to be a very big marketing blunder for BRP in general. This and other websites have a lot of BRP bashing going on because of the many mechanical glitches, lack of parts, and some really bad dealers. Were I a newbie to Spyders, I would probably not consider buying a Spyder at all, at this time. I'm going to see how this all plays out--giving them a little more time on the clutch fix parts. I probably wont be one of the first to jump on a bigger engined or updated version of new Spyders until the bad press goes way down. I have bought 3 brand new Spyders since their inception--and put over 40 thousand miles on them combined; but number 4 is definately in question for me. The Spyder as a concept, the Y factor, the great technology, the cool looks etc. was just what was needed in the motorcycle market. Sure, we can expect that there will be glitches with all the technology that is entailed. However, the company needs to get out there and take care of the problems, and not tick off current and potential customers to the point they will look elsewhere. I know that other companies (not the Chinese ripoff artists) are at work on the same kind of concept. BRP has a small window to make things better. I hope they will do that.

I don't mind the bugs in the bike. What bothers me most is the dealership and the waiting on parts. I was afraid to take the spyder in because I knew I would be without it for at least two weeks due to being told by the dealership that any diagnostics takes at least two weeks. Then waiting on the part apparently took some time as well. I hope it's all fixed because waiting three weeks stinks.

 

[Raptor]

Very interesting how this is playing out. The big theme seems to be that everyone is ticked off at the lack of parts for required fixes. This may turn out to be a very big marketing blunder for BRP in general. This and other websites have a lot of BRP bashing going on because of the many mechanical glitches, lack of parts, and some really bad dealers. Were I a newbie to Spyders, I would probably not consider buying a Spyder at all, at this time. I'm going to see how this all plays out--giving them a little more time on the clutch fix parts. I probably wont be one of the first to jump on a bigger engined or updated version of new Spyders until the bad press goes way down. I have bought 3 brand new Spyders since their inception--and put over 40 thousand miles on them combined; but number 4 is definately in question for me. The Spyder as a concept, the Y factor, the great technology, the cool looks etc. was just what was needed in the motorcycle market. Sure, we can expect that there will be glitches with all the technology that is entailed. However, the company needs to get out there and take care of the problems, and not tick off current and potential customers to the point they will look elsewhere. I know that other companies (not the Chinese ripoff artists) are at work on the same kind of concept. BRP has a small window to make things better. I hope they will do that.

:agree:... I totally agree. BRP is blowing a very good thing by not taking care of their business. They should seriously consider putting a temporary stop on production of new Spyders until they fix what is defective with the ones that are already out there and take care of their user base by having adequate spare and replacement parts available. It would show responsibilty on their part, good faith and it would re-gain the loyalty of the thousands who are riding vehicles that they no longer have any confidence in.

I know I'm just dreaming here, but one can dream that this company actually cares about its customers, can't I :roflblack:

 

[musicarcade]

Sounds like you've been patient. At this point, I'd ask for some intervention (at least extend my warrantee for 'in shop' time)..
http://www.scconsumer.gov/complaint_services.htm

BTW... any lemon laws in SC for vehicles??

Yes, but I purchased my Spyder in FL and there is not one there.:banghead: