Is there anything that we could do as a group to let BRP know that getting properly trained personnel in the dealerships is a primary concern?? :dontknow:
People who create their own drama ,
Deserve their own karma...
There ''Are'' other alternatives..
Just thinking out-loud...:dontknow:
You're talking about me aren't you? :lecturef_smilie:
LOL
Some of us are kind of stuck when it comes to service and dealer choices. There are two authorized places to buy :spyder2: in all of AK. One dealer I deal with, the other, I would not. If my dealer ever goes bad--I would be forced to divest of my :spyder2:'s. The closest dealer from AK is Washington State. About 1500 miles or so.
So far (see signature below), so good--although we came close this summer over the valve check fiasco.
Everytime I saw your posts in the past about getting cold soon I wondered why since I thought you were in Arkansas, I just realized AK was Alaska. :roflblack::roflblack::roflblack::roflblack::roflblack:
:dummy:
LOL
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Had ya going there--Eh! :roflblack: Maybe some of my posts will make sense now. :roflblack::roflblack:
Is there anything that we could do as a group to let BRP know that getting properly trained personnel in the dealerships is a primary concern?? :dontknow:
I'm a new member with Spyder Lovers and after reading a number of posts about dealer complaints and BRP not listening, I have to wonder if BRP does listen? I also don't understand how bringing the subject of poor dealer treatment and service is consider a matter of having wine served with cheese?
Stuck with mine through the recall . . . but the difficulty getting any info out of them . . . and even contacting someone who would discuss the Spyder with me (you will have to speak the Spyder Service Department - which turned out to be one guy who scheduled, fixed, billed . . . did all things Spyder) I am switching to a dealership in Windber PA which I have heard good things about, for future work. It is a two hour ryde . . . but, hey! That's a two hour ryde in each direction . . . isn't that a good thing?
For me Velocity (1.5hr ride each way) or Columbia(2hrs each way). The one 20min away misassembled mine at delivery it was out of adjustment and some things ( cruise) did not work. Many bolts were missing ( keep finding more everytime the Tupperware comes off). The recall was not done right the EVAP was floating around when I was in there a couple of days ago, up against the header, I do not enjoy a minimum 3hr ride to sit at a dealership for hours with not even a decent waiting area so I try and work with my local one. The problem is they keep screwing up. What would you like people like us to do blow rainbows out our butts and say how great it is to ride a crappy Spyder that I overpaid for and tell you how happy and lucky I am to have a dealer at all. People who complain about others who have real issues are no help. I am so glad you are having such a good ownership experience but your post is totally uncalled for. I would like to get a laser alignment so I should ride 700mi. to get it? Get real![]()
don't know if this is closer for you or not, mosites motorsports in Irwin, pa, about 2 miles from the Irwin exit of the turnpike. service mgr is eric, techs are good and certified. I have had nothing short of great service. when the recall was made on the heat issues he had mine in and fixed before I got the letter from brp !!
Stuck with mine through the recall . . . but the difficulty getting any info out of them . . . and even contacting someone who would discuss the Spyder with me (you will have to speak the Spyder Service Department - which turned out to be one guy who scheduled, fixed, billed . . . did all things Spyder) I am switching to a dealership in Windber PA which I have heard good things about, for future work. It is a two hour ryde . . . but, hey! That's a two hour ryde in each direction . . . isn't that a good thing?
Continue to talk up the good/great dealers! Tom Gebrecht's Whittier Fun Center in Whittier CA has provided absolutely first rate servicing of my 2010 RT. Bryce Lindsey, the service manager, knows you by name, has an excellent CanAm tech and has always met my scheduling and service needs. When I needed the water pump replaced, he got the parts ordered and in-about a week delay-then worked with me to work out a schedule. I dropped off "Scoot3r" in the evening before the scheduled work and Bryce called me by 3:00 the next afternoon that my RT was buttoned up, tested and ready to go. And it was. It's a 157 mile ride one way but so worth it!
:yes::yes::yes: