Apple Car Play Compensation

[iMotorsports]

We received a notice from BRP regarding compensation for the technical issues surrounding Apple Car Play. Please do not ask about specifics on how this issue is handled, this is just to inform owners about the notice. If you have purchased an affected MY24 Can-Am Spyder prior to May 24th, 2024 you should receive a letter from BRP regarding the compensation outlined below.

"While our teams continue to work on a resolution, we have come up with a way to let customers know that we appreciate their patience by issuing an extended B.E.S.T. coverage for one year (if applicable) or a $500 Parts, Accessories and Apparel (PA&A) credit."

 

[BajaRon]

Nice! :thumbup:

 

[JB62]

Bet it doesn't happen, but if it does that would be nice.

 

[PMK]

Seems Apple Car Play is essentially road kill for Granny Clampett.
Everyone should skip the warranty since that hedges the bet in favor of the house.
Getting a gift certificate for $500 is only about $200 out of BRPs pocket.
A year of warranty for $500 seems steep when you can get several years for only slightly more.

Be careful drinking Kool Aid
All the best to everyone effected with this.

 

[FrogmanDave]

Geez! It seems there are going to be Negative Nancy's all over this one. At least they are doing something for you guys. I say be grateful and appreciate that they are doing anything at all.

 

[racoon]

Until the check clears my bank it didn't happen.

 

[Riplin]

Just got an email from BRP.

 

[Hancop]

If they are doing this that would be great and the right thing to do

 

[Peter Aawen]

View attachment 208575

Just got an email from BRP.

While I sincerely hope that the iMotorsports report is correct, I'd be checking elsewhere about the validity of anything and everything of that ^^ particular attachment and anything it asks you to do!! :yikes:

Missed words & poor grammar are just a couple, but from what little I can see, there are numerous warning signs that could be dodgy just in what's there, so I wouldn't click on anything in that message or call any number they suggest UNTIL AFTER you've confirmed that the link as shown/number as given is valid by other means!! :lecturef_smilie:

You can't be too careful, the scammers/low-lives are very quick these days, and that ^^ message doesn't even match the quote from iMotorsports, let alone all the rest...

 

[Riplin]

While I sincerely hope that the iMotorsports report is correct, I'd be checking elsewhere about the validity of anything and everything of that ^^ particular attachment and anything it asks you to do!! :yikes:

Missed words & poor grammar are just a couple, but from what little I can see, there are numerous warning signs that could be dodgy just in what's there, so I wouldn't click on anything in that message or call any number they suggest UNTIL AFTER you've confirmed that the link as shown/number as given is valid by other means!! :lecturef_smilie:

You can't be too careful, the scammers/low-lives are very quick these days, and that ^^ message doesn't even match the quote from iMotorsports, let alone all the rest...

He is the email with the address.
I have been asking Craig every week for an update.
Today I sent an email asking if he had any news.

So Peter I think I’m getting $500.
Hopefully you do to.

 

[BLUEKNIGHT911]

Seems Apple Car Play is essentially road kill for Granny Clampett.
Everyone should skip the warranty since that hedges the bet in favor of the house.
Getting a gift certificate for $500 is only about $200 out of BRPs pocket.
A year of warranty for $500 seems steep when you can get several years for only slightly more.

Be careful drinking Kool Aid
All the best to everyone effected with this.

:agree: .... I encounter the same thing with my Sirius XM subscription, when I go to renew it. .... I don't know what the reg. FULL price is, but I have refused to pay more than $ 6.00 per month..... I tell them my FM radio gets better reception, and my MP-3 player gets it perfect .... and it costs SIRIUS - NOTHING - to send me the signal, so I have never paid full price for it ..... Mike :thumbup:

 

[Riplin]

Called my dealer this morning to confirm that they had been informed about the $500 compensation. I was shocked that BRP actually informed them.
Ordered short reach bars, a travel cover and a bunch of small stuff.
It is a one time offer. Meaning you must redeem the $500 all at once.

 

[ARtraveler]

While I sincerely hope that the iMotorsports report is correct, I'd be checking elsewhere about the validity of anything and everything of that ^^ particular attachment and anything it asks you to do!! :yikes:

Missed words & poor grammar are just a couple, but from what little I can see, there are numerous warning signs that could be dodgy just in what's there, so I wouldn't click on anything in that message or call any number they suggest UNTIL AFTER you've confirmed that the link as shown/number as given is valid by other means!! :lecturef_smilie:

You can't be too careful, the scammers/low-lives are very quick these days, and that ^^ message doesn't even match the quote from iMotorsports, let alone all the rest...

I like the "trust but verify" part of your post. I too was thrown off by the "missed words and poor grammer" that is usually a dead giveaway for a scam from another country.

The good side, it seems that the dealers are being informed and are jumping in with the $500 merchandise certificates. $500 is $500 and helps the "pain and suffering" from the Apple car play disappointment. Yes, I was in retail, so I know that it does not cost the Mothership the full amount. :bowdown:

 

[PMK]

I like the "trust but verify" part of your post. I too was thrown off by the "missed words and poor grammer" that is usually a dead giveaway for a scam from another country.

The good side, it seems that the dealers are being informed and are jumping in with the $500 merchandise certificates. $500 is $500 and helps the "pain and suffering" from the Apple car play disappointment. Yes, I was in retail, so I know that it does not cost the Mothership the full amount. :bowdown:

Yes, $500 could be nice, unless, as I suspect, you will forced to use that $500 on BRP items only, and not on say anything from the Parts Unlimited catalog.
Like an insurance company, very likely as BRP backpedals, they are expecting the least detrimental setback on their profits.
Be a far more respectable offer of a true $500 check, considering, folks are already planning to sell their near new 2024 Spyders, simply on account of not having the as advertised and promised ACP.

Be really cool if they even offered $500 in fuel cards to enjoy your riding season, rather than a closet of BRP gear.

 

[racoon]

If I were an even bigger jerk than I actually am, I'd ask the dealer for the B.E.S.T. coverage extension.

Oh wait, the dealer didn't offer me a B.E.S.T. plan!
Instead, they sold me a 3rd party plan, that forces me back to them for service!

 

[Hancop]

Is everyone getting these compensation options ? I am in Canada and have a new STS 2024 Spyder and have not got an email or offered anything

Thanks

 

[ARtraveler]

If I were an even bigger jerk than I actually am, I'd ask the dealer for the B.E.S.T. coverage extension.

Oh wait, the dealer didn't offer me a B.E.S.T. plan!
Instead, they sold me a 3rd party plan, that forces me back to them for service!

hope you did not pay more than $700. iMoto has been selling three years of BEST for around $700 for the last few years. One of the lowest prices offered. We talk about this one a lot. :bowdown:

 

[Riplin]

Is everyone getting these compensation options ? I am in Canada and have a new STS 2024 Spyder and have not got an email or offered anything

Thanks

I’m in Canada as well. Just phone your dealer. They will be able to help.

 

[troop]

BRP should be ashamed of making one $500 option an extra (1) year of BEST. No confidence in their product? Should be two years in the $500 compensation.

 

[Jesster72]

:agree: .... I encounter the same thing with my Sirius XM subscription, when I go to renew it. .... I don't know what the reg. FULL price is, but I have refused to pay more than $ 6.00 per month..... I tell them my FM radio gets better reception, and my MP-3 player gets it perfect .... and it costs SIRIUS - NOTHING - to send me the signal, so I have never paid full price for it ..... Mike :thumbup:

Not to get too off subject - but every time I renew my XM subscription, I have to spend about 30 minutes on the phone to get the same price, because they want to raise it every time I renew. A little polite negotiations, and I get the same price. I think for like 10 years running.........

Back on subject, when I saw the '24s were getting CarPlay, I seriously considered trading up. I like the integration with my phone. I empathize with all that are going through this - I had a kind of wild ride (but nothing to this extent) while buying my '22 in the then recent post-sickness world. I bought and installed a CaruPride unit and am mostly happy with that. It will do until I see how this shakes out. If they get it figured out in a few years or so, there may be a new one in my future.