Anyone want to wake up BRP?

[Firefly]

I know there have been some Spyder fires, and to those unlucky few my heart goes out.

With 10,000 Spyders is the US alone, that's only a .0007 chance of it happening to any one of us.

The day I let anything with a .0007 chance of it happening keep we up at night, is the day get my head checked. Becauase if I did let those kind of things worry me, I be a nervous wreck about everything.

I have a greater than .0007 chance of my house buring down, as one in 1200 houses has a fire each year which is a .00083 chance. That is greater than the chance my Spyder will burn.

I have great insurance (and insurance checks always clear the bank LOL) and these are not bursting into flames when the people were running them getting the owners hurt.

So, for me, I'll "roll the dice" and ride mine until the wheels fall off. Because at 50 life's far too short to worry about ANYTHING that has only an .0007 chance of happening to me. :thumbup:

MM

Sorry, but I must disagree with your numbers.

You are talking about 10,000 total spyders - and we have no idea how many out of 10,000 have caught on fire - we only know how many have burnt from the membership out here. Your .0007 chance based on 10,000 is assuming that no one outside of this website has had a fire.

The fair way to look at these numbers is:

There are around 3,000 members here - and I don't believe all 3,000 are still around or even owned Spyders. We know of 6 confirmed fires out of these 3,000 'possible' Spyder owners.

That is 1 out of every 500 - or .005%... at best.

If you check the NHTSA - you will only find around 8 reports of steering failures - and BRP only received around 14 total (including those 8) reports.

So 14 out of 13,000 Spyders in North America was cause enough for a safety recall. That is one out of every 900.

If we get more owners to take the time and report this to the NHTSA - I have no doubt a recall will be done. BRP has had similar fire related recalls in the past - one was due to gas lines rubbing on engine heads.

 

[zzneonzz]

So 14 out of 13,000 Spyders in North America was cause enough for a safety recall. That is one out of every 900.

14 just happened to be the magic number that it took for them to figure out the problem

If we get more owners to take the time and report this to the NHTSA - I have no doubt a recall will be done. BRP has had similar fire related recalls in the past - one was due to gas lines rubbing on engine heads.

And i'm sure they will have a recall on the spyder once they determine the cause of the fires if it is in fact manufacturer defect.

 

[Magic Man]

Sorry, but I must disagree with your numbers.

You are talking about 10,000 total spyders - and we have no idea how many out of 10,000 have caught on fire - we only know how many have burnt from the membership out here. Your .0007 chance based on 10,000 is assuming that no one outside of this website has had a fire.

The fair way to look at these numbers is:

There are around 3,000 members here - and I don't believe all 3,000 are still around or even owned Spyders. We know of 6 confirmed fires out of these 3,000 'possible' Spyder owners.

That is 1 out of every 500 - or .005%... at best.

If you check the NHTSA - you will only find around 8 reports of steering failures - and BRP only received around 14 total (including those 8) reports.

So 14 out of 13,000 Spyders in North America was cause enough for a safety recall. That is one out of every 900.

If we get more owners to take the time and report this to the NHTSA - I have no doubt a recall will be done. BRP has had similar fire related recalls in the past - one was due to gas lines rubbing on engine heads.

Well while your home ringing your hands over this .005 chance, I'll be out riding my Spyder and loving it. To each his own. Seems some people would rather gripe than have fun I guess? Maybe making a "bitch fest" is their idea of fun? :dontknow:

But, do any of you really think BRP is not looking into this "real hard already" without you telling them to? Come on guys, get real!

I am sure BRP is looking into this as HARD as they can. They do not want to be left holding the bag if somebody gets hurt and it is their problem. Making a You Tube vid to slam them does nothing but make a bad condition worse.

Do you really think they WANT people to be hurt or unhappy with their Spyders? It's time we stop this "US AGAINST THEM" thinking about BRP and our Spyders. Regardless of what any of you may think, they do want you to be safe and happy with your Spyders! They want you to keep buying BRP products now and into the future. Making you unhappy, mad or getting you hurt does nothing for their bottom line at all.

I know nobody, even NHTSA has been able to make one of these go up in smoke to see why they are doing this? Inasmuch they have not made BRP do anything yet. It also is not a case of the NHTSA is not knowing about these fires ether, as it is their job to find out such things. They have their eyes on this already you can be sure.

I am not saying that there might not someday be an "update" to check/fix/modify something on our Spyders to make them better and safer in this regard here at all. We just have to allow people (yes BRP is made up of people just like you and me not machines) "real time" to try to find out just what is going on here. Just because everybody wants answers overnight does not mean they can be found that quick.

But, the sun is out here today, and I only have about 26 weekends a year here in NY that are any good for riding given rain/winter. So, I'm not going to miss even one day because "the sky is falling"

If my math is wrong (and I don't believe it is, I think we have heard through "the grape vine" about all the fires) and your's is correct (.005) I'll never let half of one percent keep me from enjoying my Spyder. Why my odds to get snuffed out by some driver in a cage everytime I ride is higher than that. :thumbup:

MM

 

[Firefly]

I'm not stopping my riding at all--- still ride every day - and would buy another Spyder in a heartbeat if mine was to become toast. I'm against the posting of the video on youtube---- at this point.

I do believe BRP wants to fix this - but there's nothing better to put some fire(pun intended) under their butts like the NHTSA contacting them. They didn't do the recall about the steering until many of us filed reports with the NHTSA.

It's not that I thought you math was 'wrong' - just that it was using numbers assuming that we know of all the fires.. while mine is assuming we do not know about all the other fires. The truth falls somewhere in between I'm sure--- but I'll bet donuts to dollars there are twice the number of Spyder fires--- we just don't know about them out here.

It seems that BRP has taken the road of 'blame the customer' on at least a few of these Spyders--- same as they did with my steering failure.

Time for a ride......

 

[Magic Man]

I'm not stopping my riding at all--- still ride every day - and would buy another Spyder in a heartbeat if mine was to become toast. I'm against the posting of the video on youtube---- at this point.

I do believe BRP wants to fix this - but there's nothing better to put some fire(pun intended) under their butts like the NHTSA contacting them. They didn't do the recall about the steering until many of us filed reports with the NHTSA.

It's not that I thought you math was 'wrong' - just that it was using numbers assuming that we know of all the fires.. while mine is assuming we do not know about all the other fires. The truth falls somewhere in between I'm sure--- but I'll bet donuts to dollars there are twice the number of Spyder fires--- we just don't know about them out here.

It seems that BRP has taken the road of 'blame the customer' on at least a few of these Spyders--- same as they did with my steering failure.

Time for a ride......

I too had one of the "Spyders that never had any power steering from day one" remember? So I know about what may have seemed like BRP was not aware of my problems. But I also know from Lamonster's talks to Matt at BRP that they were all over this ASAP.

Even if there are twice the fires out there, I know from a CTA ( cover their as$) point they will never come right out and say it is their fault until they know 100% for sure and have a fix for it too.

I just hate to think of all the people who will see a You Tube vid and think "all Spyders" go up in toast. It is thinking like this that can drive resale values right into the dumper as things like this make John Q Public think all Spyders are Roman Candles waiting to burst into flames.

Remember how many people here and elsewhere who have said a Spyder was their very first bike? Hearing things like this or seeing a You Tube vid to these new riders (not all of whom can afford new Spyders, but might buy a used one) could cost all us in the long run more than we may have thought about. Because who would buy a brand of bike that You Tube says burst into flames for no good reason. The internet does not lie right?

I am with everybody here who says we all need to get to the bottom of this ASAP 100%!

I just think regardless of what any of us think, BRP is really all over this already more so than we will ever know. But, also that they won't say anything "offical" until they have something "real" to say about this topic and it's cause/fix.

MM

 

[BajaRon]

I too had one of the "Spyders that never had any power steering from day one" remember? So I know about what may have seemed like BRP was not aware of my problems. But I also know from Lamonster's talks to Matt at BRP that they were all over this ASAP.

Even if there are twice the fires out there, I know from a CTA ( cover their as$) point they will never come right out and say it is their fault until they know 100% for sure and have a fix for it too.

I just hate to think of all the people who will see a You Tube vid and think "all Spyders" go up in toast. It is thinking like this that can drive resale values right into the dumper as things like this make John Q Public think all Spyders are Roman Candles waiting to burst into flames.

Remember how many people here and elsewhere who have said a Spyder was their very first bike? Hearing things like this or seeing a You Tube vid to these new riders (not all of whom can afford new Spyders, but might buy a used one) could cost all us in the long run more than we may have thought about. Because who would buy a brand of bike that You Tube says burst into flames for no good reason. The internet does not lie right?

I am with everybody here who says we all need to get to the bottom of this ASAP 100%!

I just think regardless of what any of us think, BRP is really all over this already more so than we will ever know. But, also that they won't say anything "offical" until they have something "real" to say about this topic and it's cause/fix.

MM

:agree: BRP has got to be all over this issue of fires.

We have to look at this as a partnership with BRP and the dealers. We each have a role to play.

My steering was ZERO from day 1. Figured it out (well, Lamont figured it out but that is beside the point) and got it fixed.

The fix was a bit protracted but again, BRP and dealership were working out bugs of their own. I feel that because I cooperated and didn't get all fired up, the process went pretty well overall.

And, I'd say that my event helped both the dealership and BRP to improve the next customer's experience. That is a good thing.

We have to ask ourselves what our goal is.

If our goal is to cook BRP's goose (or Spyder in this case) and rub theirs and everyone elses nose in it we can do that.

But think how many "Lurkers" visit this site thinking about buying a Spyder. If it were you, what would you think if the very place called SpyderLovers was hating on the Spyder? Especially when the truth is, we really love the Spyder. I see smiles on every Spyder Rider's face, everytime I meet one (mayby they're just that glad to see me?).

Multiply the effect by thousands that would see a Spyder buring video on You Tube.

If we want to get this fixed let's do what we can to work together. Think about it. What are the chances that you or I will come up with a fix? Not good. The fix will come from BRP and I don't think we have to beat them up to get it.

If we nuke the goose, don't be surprised when the golden eggs stop coming.

As always, just my opinion (of course I'm pretty impressed with it but that is also worth what you paid for it! :joke

 

[bun-1]

No one can deny that there are issues with at least a few Spyders.

Still, from everything that I know and the BRP people I've met I am convinced they are on our side.

You can be assured BRP is not ignoring any of these issues. They have an approach that may not thrill us as we want answers and solutions yesterday. As great as that would be it just isn't the way things work.

A corporation just isn't going to jump out and do something until they have a pretty good consensus from all departsments as to what needs to be done. That isn't necessarily bad. Especially if they get it right the 1st time.

I'm not saying that we need to blindly trust anyone to take care of everything. BRP or the dealerships. Just that we need to give them some benefit of the doubt along the way.

Beating them up should be the last resort.

i disagree because my bike caught fire and was saved for the most part, but BRP didn't send a tech out to investigate personally nor did they request my bike to be sent in. these jokers had the dealer send them pictures of the damage HINT HINT they either don't give a f_ck or they don't give a sh*t...

sorry to b so anal but my bike was only 2 months old with 1700 miles and all they offered to do was fix it..

 

[Firefly]

i disagree because my bike caught fire and was saved for the most part, but BRP didn't send a tech out to investigate personally nor did they request my bike to be sent in. these jokers had the dealer send them pictures of the damage HINT HINT they either don't give a f_ck or they don't give a sh*t...

sorry to b so anal but my bike was only 2 months old with 1700 miles and all they offered to do was fix it..

You filed a recent report on the NHTSA right?? Your story sounds like the one listed---- if that is you-- THANKS for doing that.

So is BRP fixing it--- or is your insurance kicking in to cover it?

I feel your pain-- hope they get you back on the road soon!

 

[Putt-Putt]

i disagree because my bike caught fire and was saved for the most part, but BRP didn't send a tech out to investigate personally nor did they request my bike to be sent in. these jokers had the dealer send them pictures of the damage HINT HINT they either don't give a f_ck or they don't give a sh*t...

sorry to b so anal but my bike was only 2 months old with 1700 miles and all they offered to do was fix it..

Really sorry to here about you bike. I know if it were me it happened to I'd be pizzd too. Nobody figures in the lost time the inconvience this causes or the extra expense to the owner. It's easy to sit back and be real calm & collected when it's not your bike. Even if it is just a few if it happened to, you would feel a little different were it yours.

 

[bone crusher]

Sorry, but I must disagree with your numbers.

You are talking about 10,000 total spyders - and we have no idea how many out of 10,000 have caught on fire - we only know how many have burnt from the membership out here. Your .0007 chance based on 10,000 is assuming that no one outside of this website has had a fire.

The fair way to look at these numbers is:

There are around 3,000 members here - and I don't believe all 3,000 are still around or even owned Spyders. We know of 6 confirmed fires out of these 3,000 'possible' Spyder owners.

That is 1 out of every 500 - or .005%... at best.

If you check the NHTSA - you will only find around 8 reports of steering failures - and BRP only received around 14 total (including those 8) reports.

So 14 out of 13,000 Spyders in North America was cause enough for a safety recall. That is one out of every 900.

If we get more owners to take the time and report this to the NHTSA - I have no doubt a recall will be done. BRP has had similar fire related recalls in the past - one was due to gas lines rubbing on engine heads.

Fire,

Actually, the only true number of fires is the one that is reported to the NHTSA. It's like if a tree falls in the middle of a forest, does it make noise?

Until they are reported, they don't exist, at least as far as BRP and the gov't go...

Therefore, the numbers are 3 total (is that the number reported?)...out of how many bikes?...so, the ratio is even lower.

If this were a JD Power and Assoc. rating, the Spyder would probably do quite well...as it's total complaints out of 1000 vehicles...the fire issue probably wouldn't even make it to the list...

Anyway, I agree that everyone who has a problem needs to report it...but if they don't, unfortunately, the problem doesn't exist for the people who would need to deal with it...

 

[Roaddog2]

No one can deny that there are issues with at least a few Spyders.

Still, from everything that I know and the BRP people I've met I am convinced they are on our side.

You can be assured BRP is not ignoring any of these issues. They have an approach that may not thrill us as we want answers and solutions yesterday. As great as that would be it just isn't the way things work.

A corporation just isn't going to jump out and do something until they have a pretty good consensus from all departsments as to what needs to be done. That isn't necessarily bad. Especially if they get it right the 1st time.

I'm not saying that we need to blindly trust anyone to take care of everything. BRP or the dealerships. Just that we need to give them some benefit of the doubt along the way.

Beating them up should be the last resort.

:agree:

 

[Questions]

I'm curious how many people have actually dealt with BRP before the Spyder.

 

[spyder08]

:roflblack::clap:

 

[Firefly]

Fire,

Actually, the only true number of fires is the one that is reported to the NHTSA. It's like if a tree falls in the middle of a forest, does it make noise?

Until they are reported, they don't exist, at least as far as BRP and the gov't go...

Therefore, the numbers are 3 total (is that the number reported?)...out of how many bikes?...so, the ratio is even lower.

If this were a JD Power and Assoc. rating, the Spyder would probably do quite well...as it's total complaints out of 1000 vehicles...the fire issue probably wouldn't even make it to the list...

Anyway, I agree that everyone who has a problem needs to report it...but if they don't, unfortunately, the problem doesn't exist for the people who would need to deal with it...

Yup-- which is why I've been pushing hard for people to report these problems.

 

[WackyDan]

Ok ok.... I didn't say I always had great ideas...:shemademe_smilie:

I'll book mark it for some other time though.

 

[bone crusher]

Ok ok.... I didn't say I always had great ideas...:shemademe_smilie:

I'll book mark it for some other time though.

You're funny...that approach would be warranted if BRP totally disregarded our complaints and we were losing spyderlovers daily to incineration! :yikes:

 

[WackyDan]

You're funny...that approach would be warranted if BRP totally disregarded our complaints and we were losing spyderlovers daily to incineration! :yikes:

Where did I ever suggest that Spyderlovers were catching on fire?:roflblack:

 

[SSPSpyder]

Lets see - recent fire issues, steering, parking brake, DPS, GPS, locking in gear, lack of dealerships locally, lackadaisical customer support from BRP - we should ignore these and just ride? Easier said than done. How many of those defending BRP would change their tune if any of the above happened to them? Almost all I think.

If I was intending to buy a Spyder for its resale value, I would have put it in storage the day I brought it home. Since this is not the case (I would guess most of you would agree) why would we want to keep the problems a secret? Don't we all want to ride, safely, as much as we can?

By my arithmetic, approximately 1/4 to 1/3 of the total Spyder owners worldwide belong to Spyderlovers.com - so the number of fires, steering problems, etc. reported here should be multiplied by 3 - 4.

Just aski'n, not diss'n.

 

[Roger]

you know what

The best thing that came out of the few fire posts that we have had. Think about all the spyders that have been saved because people went back and check their fuel filter lines or stopped filling the gastank so full or checked their electrical connections for any mods they have done or the evap cannister. The point of all of this is cooler calmer heads must prevail. :chat:

 

[WackyDan]

The best thing that came out of the few fire posts that we have had. Think about all the spyders that have been saved because people went back and check their fuel filter lines or stopped filling the gastank so full or checked their electrical connections for any mods they have done or the evap cannister. The point of all of this is cooler calmer heads must prevail. :chat:

Very true. I did the same and would be oblivious if not for Spyderlovers.com