I picked up my first Spyder, a new 2020 RT a couple of weeks ago. On the ride home from the dealer (about 30 miles) I got about halfway home and the radio just cut out. No static, no distortion, just playing great one second and silence the next. I spent the next week or so learning my bike thinking maybe I had just done something incorrectly - but nope, its definitely a problem.
Outside of that first ride where the radio played great for around 15 minutes, every time I'm on the bike and turn on the radio, I get about 5 to 10 seconds of audio and then it goes silent. It'll stay quiet for 2, 5, 8 minutes, then I'll get another 5 to 10 second wave of music, then out again. In the 200 or so miles I've put on the bike in the first week and a half, this has been the pattern.
When I mute the radio after it cuts out, after that 2 to 8 minute window of silence it will "unmute" itself. If I turn the volume all the way down, after that 2 to 8 minute window of silence, the volume will come up on its own just enough for me to be able to hear that it's on again. The only way to prevent that is to just turn the radio off altogether.
I'm stumped. I've talked to one other person nearby that's just started having the same problem, so I took my bike back to the shop where I bought it so they could take a look at it. Guy at the shop said they actually already had someone else's bike in the shop for the same thing already and were still trying to figure out what's going on.
Has anyone else experienced this or have an idea what might be causing the issue? I'm certainly disappointed to have to put my bike in the shop so soon after getting it, and its gonna drive me nuts having it potentially sit in the shop for a time while they try to figure out what's actually wrong with it.
Outside of that first ride where the radio played great for around 15 minutes, every time I'm on the bike and turn on the radio, I get about 5 to 10 seconds of audio and then it goes silent. It'll stay quiet for 2, 5, 8 minutes, then I'll get another 5 to 10 second wave of music, then out again. In the 200 or so miles I've put on the bike in the first week and a half, this has been the pattern.
When I mute the radio after it cuts out, after that 2 to 8 minute window of silence it will "unmute" itself. If I turn the volume all the way down, after that 2 to 8 minute window of silence, the volume will come up on its own just enough for me to be able to hear that it's on again. The only way to prevent that is to just turn the radio off altogether.
I'm stumped. I've talked to one other person nearby that's just started having the same problem, so I took my bike back to the shop where I bought it so they could take a look at it. Guy at the shop said they actually already had someone else's bike in the shop for the same thing already and were still trying to figure out what's going on.
Has anyone else experienced this or have an idea what might be causing the issue? I'm certainly disappointed to have to put my bike in the shop so soon after getting it, and its gonna drive me nuts having it potentially sit in the shop for a time while they try to figure out what's actually wrong with it.
