No answer on the solenoid ticking, but to me if its a loud enough ticking noise, then its broke to me and I'd have to argue the point with them, and I'd be pretty insistent. I have 10 months left on the original 1 year warranty, I hate dealers working on my machines for the obvious reasons. So I'm sitting on the fence on whether or not I'm going to purchase the B.E.S.T. service plan, I still have 10 months to decide. Right after I purchased the Ryker I took it back because of a small brake fluid leak from the cap.
I told them that all I needed was a new cap and diaphragm and I'd replace it myself. Being a warranty item, they insisted on taking into the service dept for a through investigation of the leak. When I got it back, they had scratched the right side panel when they removed it without folding the brake pedal down or the peg rearwards. Then they got brake fluid on the gas tank cover that ruined the plastic. I'm still waiting on the parts. First, if they knew what they were doing, they would have known that they didn't have to remove the panel to access the master cylinder. All they needed to do was slide the foot peg rearward to access the master cylinder.
In 2015 I took my new Triumph Trophy in for new tires at the Triumph dealership, the idiot scratched both the powder coated rims. In 2013 I took my Goldwing in for warranty replacement on the ECU at the local Honda dealership. They broke my front fender mount and got red Lock tite all over my leather seat. I've had nothing but bad luck with dealer service departments, so I do my best to avoid them at all cost. Good luck.