• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

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  1. BRPcare

    Bike wont lock any longer

    Hi there, If you need any technical assistance, please do not hesitate to get in touch with our certified dealers. You may locate a dealer near you on our website by selecting your country, then with your ZIP-Postal code. https://can-am.brp.com/content/canam-spyder/en_CA/dealer-locator.html...
  2. BRPcare

    Stranded in Orlando

    Hi there, Here are a few dealers near Wildood: SEMINOLE POWERSPORTS NORTH 15821 U.S. HWY 441, EUSTIS, FL, 32726-6557, US 352-357-1607 RIDENOW POWERSPORTS OCALA 3880 N.US HWY 441, OCALA, FL, 34475-8706, US 352-732-8531 BARNEY'S OF BROOKSVILLE 14430 CORTEZ BLVD, BROOKSVILLE, FL, 34613-5975...
  3. BRPcare

    “Missing Belt Guard” is this needed on the RTL 2017

    Hi there! If you need help, you can always reach out to our certified dealer for technical support. You may locate a dealer near you at the following link: https://can-am.brp.com/spyder/dealer-locator.html Best, Karine BRP-Care
  4. BRPcare

    Battery/charging system (Question for Spyder GODS)

    @taxmyzer If you'd like us to help with this matter, please send us an email at [email protected] and include your VIN and email address. Best regards, Karine BRPCare
  5. BRPcare

    2018 RT Limited review continued...

    Hello @Jim&Melissa, We apologize for the issues, but rest assure we are here to help to make the claim process as smooth as possible. Please send us an email to [email protected]. We would be happy to assist you further. Sincerely, Stephanie - BRPcare
  6. BRPcare

    F3 Front Sprocket Inspection

    Hi, You may visit our website and enter your VIN to see if your unit has any safety bulletin. https://can-am.brp.com/spyder/dealer-locator.html (Scroll at the bottom of the screen) Cheers! Karine - BRPcare
  7. BRPcare

    2011 RT Throttle Bodies

    Hi there, We encourage you to stay in touch with your dealer as we have noted they have an open case with our Technical Department who are assisting them with this. Best regards, Karine - BRPcare
  8. BRPcare

    My first thought of my new 2018 RT Limited

    Hi Jim&Melissa, We'd love to look into this for you, please message us with your case # if you were provided one, otherwise your telephone, email and VIN. Our email is: [email protected] Best, Karine BRPcare
  9. BRPcare

    $2,000 Rebate

    Hello @ahh-cool, We are sorry that you were not able to speak to a supervisor. Please send us an email to [email protected], we would like to look into this for you. Sincerely, Stephanie - BRPcare
  10. BRPcare

    $90 rebate

    Hello @ahh-cool, We do apologize for any confusion. Please send us your contact information to [email protected]. We would like to investigate this further for you. Warm Regards, Stephanie - BRPcare
  11. BRPcare

    $90 rebate

    Hello @ahh-cool, We are sorry to hear about your challenges with your $90 gift card. Please send your VIN number, forum name and contact information to [email protected] and we will be happy to look into this further for you. Warm Regards, Stephanie - BRPcare
  12. BRPcare

    Questions about 2018 RTL

    Hello @ahh-cool, We are so sorry to read about your gas smell. Please send us your VIN number, contact information, and forum name to [email protected] and we will be happy to look into this further for you. Warm Regards, Stephanie - Brpcare
  13. BRPcare

    13 RT recall

    Hello @Tatonka, Congratulations on your new to you unit. We would be happy to look into that recall for you. Could you kindly please send us your VIN number and contact information to [email protected] and we will have someone reach out to you. Thank you Stephanie-BRPcare
  14. BRPcare

    2014 RTL SE6 what could cause these Headlight system issues ?

    Hello @teninospyder, We are so sorry to hear about your challenges. Please send us your VIN number and contact information to [email protected] and we will have a specialist reach out to you. Stephanie - BRPcare
  15. BRPcare

    HUmmm.. NOt sure here..

    For safety purposes it may be a good idea to take your Spyder to the dealer for a quick check up. Worst case scenario, it would be a false alarm. Let us know of the out come. Safe travels. Stephanie - BRP Care
  16. BRPcare

    F3 Front Sprocket Inspection

    Hi gnorthern, If you have any questions regarding your Spyder, or think that anything might be wrong with it, it's best to visit your dealer. Also, if you have any questions, you can always email us at [email protected] or call us at 888-272-9222. Drive safely. Lise at BRP Care
  17. BRPcare

    Spyder Down - bolt/axle swing arm mount moved in frame!! Need BRP contact?

    Hi ingramsail We are sorry to hear that your Spyder experiences were not as expected. Please let us look into your situation and we will ensure that your story gets heard by the right people. Send an email outlining the unit history, serial number, and dealer name to [email protected] if you...
  18. BRPcare

    F3 Front Sprocket Inspection

    Proper F3 Front Sprocket Side Hi all, We apologies for providing with an inaccurate information. Based on other members input, we've taken the extra to reach our Spyder Product Specialist to take a second look into your situation. The answer we should have shared is the following: the...
  19. BRPcare

    Water Intrussion Problem with DESS Failure Code on 2015 RT Limited

    Hi Paul, Just got wind of your case I'm checking with the customer support team right now to see what we can do to get this sped up. Our team is working with your dealer and our goal is to get you up and running as soon as possible. We will let you know of all further development by e-mail...
  20. BRPcare

    NOT HAPPY WITH BRP (AGAIN)

    Hi Claimbo, We're sorry your Spyder has not met your expectations. If you'd like to provide more information, please send an e-mail our way to [email protected]. Also, please include the VIN and the name and contact of your service dealer in there. We'll be glad to have a look at this for you...
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