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NHTSA investigation update

Spyder heat iss8ues

Really?? 'Bout time the NHTSA did something. I have written BRP twice about the heat and other issues on my 2013 ST-SE5 since the beginning of this year and they haven't answered with a single word. It will be so easy for them to get away with their incompetence or carelessness. And, I would be wiling to bet they count off a kazillion dollars on R&D, yet it is obvious they do none of it. Well, hope their britches get in the fire on this one. I will be corresponding with the NHTSA.
 
Why'd you buy their product if you hate them so much? :dontknow:

"Well, hope their britches get in the fire on this one."


Would you prefer that the Spyder be taken off the market?? :yikes:
 
That's cool; I've got no problem with anyone looking for solutions...
But I will admit, to growing tired of "BRP bashing"... :opps:
 
Hi Bob,

Re: But I will admit, to growing tired of "BRP bashing"...

Not me; IMO it is well-deserved.

I had a very simple technical question; went to their website & sent them a CONTACT US message.

I received a yadda-yadda generic response. Then it has the audacity to say that if I wanted further information ( 'further;' it had NONE ) that I should call this phone number. So I did; do you think I could get 'any' info out of them? Nada, negatory, nothing.

Sorry state of affairs.

I own and operate a small business; if I treated my customers like that I would be out of business in a week.

Jerry Baumchen

PS) On the positive side: You & I seem to like the same type of jokes. :yes:
 
IMHO- Life is WAY to short. If you all are THAT unhappy with the product or how you've been treated, then its time to move on.... You DO have a choice.
 
I can't wait to hear all the reason from BRP to NHTSA to justify after investigation that everything is like it was design by there engineer and is probably a misunderstood of there customer they don't know how to use there product.
 
IMHO- Life is WAY to short. If you all are THAT unhappy with the product or how you've been treated, then its time to move on.... You DO have a choice.
:agree: I know that there are a whole bunch of folks looking for answers...
I also know that 2013 was a model year that got caught "in-between". :shocked:
Nobody knows what is going to happen; I'd HATE to see it sink the entire product line...
 
I just want to ensure our ride is safe. First... want to make sure it does not start on fire while my wife is riding. Secondly, I don't want it to burn down my house ...or the neighbor's. I have no desire for BRP to go out of business.... nor will I be an apologist for them if there is an issue. We otherwise love our Spyder and I praise BRP for their boldness and innovation. Just need to make sure it is safe. Not looking to bury the company or put their workers out of jobs.
 
My opinion, which is worth way less than what you'll pay for it, is; this is a Catch 22 for BRP. No matter which way they go it will have some hefty negative consequences, including additional exposure to court litigation. I'd say the legal beagles are earning their paycheck on this one.

With people lined up, axes in hand, BRP doesn't want to supply the grinders. All the while, some owners are left twisting in the wind.

No one wants it to be this way, and someone will probably have to take responsibility (you would assume this would be BRP). Hopefully, an unnecessarily ugly situation will soon be headed towards a satisfactory solution. I think this is the best we can hope for. The sooner, the better.
 
Gonna give my opinion, although nobody wants it...
NHTSA is dealing with a specific issue - fires. This covers the melted parts, the fuel issue, and other related stuff.

90% of the complaints I've read on here relate to the "hot foot" or other "comfort" issues, and those guys seem to think they can jump on the NHTSA bandwagon, and get some sort of results... Don't hold your breath waiting!!

While the investigation is legit, and BRP has been trying to address these issues, the comfort issues just simply aren't legitimate complaints to roll into this issue. To those people, I still say, just move on to another toy if it brings you that much grief.

I'll crawl back in my hole again because I really don't give a crap if I offend anyone...
 
IMHO- Life is WAY to short. If you all are THAT unhappy with the product or how you've been treated, then its time to move on.... You DO have a choice.


At what loss? Come on now stop thinking only of yourself. A lot of people out there who got burned in there purchase from BRP. Let's not shove them under the bus because we do not have the same problem. I had a 2013 and know how they feel. It cost me nearly $12,000 to get rid of it.

Jack
 
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