• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

MURPHYBROWN'S Trailer

Another note when I talked to Carlo at OE about short life of rear tire on the '14 Spyders he responded to me he knew nothing about tires...note to self. Take a chill pill!!!!:lecturef_smilie:

If Carlo doesn't know about the rear tire short life problems. He needs to get his head out of the sand! :banghead: Everybody else knows about it! It was talked about at the factory tour. And it was said they were working on it. :pray: Tom :trike:
 
Again I 'speak' NOT CLEARLY..

If Carlo doesn't know about the rear tire short life problems. He needs to get his head out of the sand! :banghead: Everybody else knows about it! It was talked about at the factory tour. And it was said they were working on it. :pray: Tom :trike:

Clarification: Carlo did know that the '14 rear tires were having issues. What he said he did not know about was tire quality from looking at said tire. I for one, appreciated the man's honesty in stating that he was not a tire expert. Well, off to write Carlo an email about my tire issue. Start his day on the "up" side...:thumbup:
 
dont forget about a post ealerer that some one else thought might be looked at the traler hitch put on cokeied,or bent and pulling the trayler wrong ,have them check that for sure, that would be an easy fix.new hitch.:chat:
 
I'm not all that sure about how much of the swingarm gets used as a guide for the hitch...
But if it's more than maybe six inches; it's kind of doubtful that the hitch could have anything to do with this... :dontknow:
To be safe: get yourself behind the bike, and "Eyeball" that baby like a prime rib! If it's not centered on the stuff around it... :gaah:
 
If Carlo doesn't know about the rear tire short life problems. He needs to get his head out of the sand! :banghead: Everybody else knows about it! It was talked about at the factory tour. And it was said they were working on it. :pray: Tom :trike:


Carlo you have my apology. nojoke I will buy you a beverage when we meet someday. :cheers: Tom :trike:
 
This is where I am

Yesterday Carlo of BRP called me and he shared that the tech dept said being within 1.55 mm is not an issue. I referred him back to facts that since the toe in was adjusted by Logan Utah dealer from 5mm to 1.55 mm and NEW set of OEM BRP tires installed I have traveled 823 miles and new tires are showing significant wear (as measured by myself and verified bi a Les Schwab employee). At the end of that conversation Carlo says will review with his people. So this a.m. I send email asking what he found. Here is copy of email he just sent me.
"I discussed the matter with a Spyder Technical Support Specialist and relayed all the information that you have supplied, including all the measurements. We do confirm that a 1.55 mm toe in of your trailer's alignement is not a factor to be worried with or that could result in excessive or abnormal wear of the tires.


Notwithstanding this, we acknowledge that the wear on your trailer tires deserves to be looked in to and we will be happy to do an in depth review of the matter. For this we would require that both vehicle and trailer be brought to an authorized dealership since, as with other manufacturers, the most efficient way for BRP to address your service request is through an authorized dealership.


As previously indicated, it will be my pleasure to monitor and facilitate the exchange of information with your dealer when the vehicles are there so we can reach a satisfactory resolution of the matter. I invite you to communicate with your dealer and schedule an appointment to bring your vehicle and trailer to them and to please let me know when it is set up."

So I now have a call into dealership to schedule appointment . I posted this to keep all my SL in the "loup"...
Side note : Fire is 55% contained. Yea..
 
Yesterday Carlo of BRP called me and he shared that the tech dept said being within 1.55 mm is not an issue. I referred him back to facts that since the toe in was adjusted by Logan Utah dealer from 5mm to 1.55 mm and NEW set of OEM BRP tires installed I have traveled 823 miles and new tires are showing significant wear (as measured by myself and verified bi a Les Schwab employee). At the end of that conversation Carlo says will review with his people. So this a.m. I send email asking what he found. Here is copy of email he just sent me.
"I discussed the matter with a Spyder Technical Support Specialist and relayed all the information that you have supplied, including all the measurements. We do confirm that a 1.55 mm toe in of your trailer's alignement is not a factor to be worried with or that could result in excessive or abnormal wear of the tires.


Notwithstanding this, we acknowledge that the wear on your trailer tires deserves to be looked in to and we will be happy to do an in depth review of the matter. For this we would require that both vehicle and trailer be brought to an authorized dealership since, as with other manufacturers, the most efficient way for BRP to address your service request is through an authorized dealership.


As previously indicated, it will be my pleasure to monitor and facilitate the exchange of information with your dealer when the vehicles are there so we can reach a satisfactory resolution of the matter. I invite you to communicate with your dealer and schedule an appointment to bring your vehicle and trailer to them and to please let me know when it is set up."

So I now have a call into dealership to schedule appointment . I posted this to keep all my SL in the "loup"...
Side note : Fire is 55% contained. Yea..

About the fire - YEAH! :clap:

About the trailer and requiring ANOTHER dealership look - BS! But do it and follow the tech around and video everything they see and do.
 
And how long do they want to keep your "vehicle" and trailer? Did you tell them you have an upcoming trip? Watch them they can change direction as quickly as your fires.
 
Seems like some decent measurements from the hitch to the centerlines of the trailer wheels - vertical and both horizontals, should give all kinds of answers. The hitch has already been checked by a dealer, so an empirical test would be to hook another trailer up and see if, or how, the tires wear.

john
 
In a long winded way it is the same ole "take it to your dealer" typical BRP answer. You have been there enough to give them evidence, time for Carlo to step up and replace it then they can play with it all year trying to figure out why it eats tires. JMHO
 
BS, BS , BS ,BS , ETC ETC

Karyl , I feel so bad for you. I've been pretty quiet on this one but have been reading all the posts................I'm no engineer , and I built a trailer with a TRAILING ARM SUSPENSION and I'm not having tire wear problems .....Maybe they can come by and I can help them figure this out :roflblack::roflblack::roflblack:.............I'll bet if you looked more like Danica Patrick this wouldn't be happening ..............( just joking ...I think you look GREAT )...............Maybe you send your picture to the CEO and ask Him why BRP is trying to screw a nice Lady like you................PS send all info as to what has transpired so far.......Mike ,Dee, Max, & Kiki we are all rooting for you Girl :thumbup::thumbup::thumbup::thumbup::thumbup:
 
Karyl, you say the one dealer checked and adjusted toe-in, but did they check the camber? Looking at that drawing of the trailer I see several places where the frame and suspension pieces could be bent, welded crooked, or twisted. The axle of one wheel may be parallel to its swing arm pivot and the other one not. If the two axles are not aligned with each other you could have all sorts of interesting things happening as the trailer bounces up and down. How about the springs? If one of them is weaker than the other that could cause the trailer to ride cockeyed. When you take it in insist they check camber as well as toe-in.
 
Karyl, you say the one dealer checked and adjusted toe-in, but did they check the camber? Looking at that drawing of the trailer I see several places where the frame and suspension pieces could be bent, welded crooked, or twisted. The axle of one wheel may be parallel to its swing arm pivot and the other one not. If the two axles are not aligned with each other you could have all sorts of interesting things happening as the trailer bounces up and down. How about the springs? If one of them is weaker than the other that could cause the trailer to ride cockeyed. When you take it in insist they check camber as well as toe-in.

The spring thing is interesting. I'm not sure if the shocks on Karyl's trailer are adjustable, they were on the older ones, but if one side was set to 5 and the other side set to 1 maybe that could screw things up? I would hope that the techs checked that out.
 
Sure good to hear that progress is being made afa the fires! Rained real good over here on the wet side. Hope some of it got over the mountains.

Afa your trailer woas, thank you to PMK for posting that drawing. I had no idea those trailers were independent suspension. The 'Mothership' needs to just set you up with a new one. I think we all agree on that. But it's highly unlikely, I suspect. They'd rather try to fix it and wear you down until you just live with it (or dump it).

A couple thoughts from the peanut gallery. That independent suspension, if it's not 'square', could have good alignment numbers unloaded but go way out of spec with a load in it. Also, sounds like their tow measurement was off of the hubs? How big are the hubs!?! small right? Tow on your car/truck might be about 1/8" - 1/4" max. That's at the outside of the wheel. (or is it outside the tires?) Anyway, not sure I can describe this visually, but I'll try.

Picture the trailer on stands with the tires off. Attached to each hub face is a straight edge. Measure from straight edge to straight edge, once just in front of the hub and once just behind it. Subtract one from the other and you get a toe value. Maybe 1.5mm
So let's picture those straight edges being 6 foot long! Now measure between each; once 2 feet in front of the hub and once 2' behind the hub. NOW WHAT'S YOUR TOE?!? Something huge!

If they are measuring just in front of and just behind the hub, that number had better be reeeeeally small! (I would think)

Trailer tires wearing out that fast, as long as they are not dragging because of bad bearing and such, MUST be scrubbing by fighting each other. Toe'd in or toe'd out

A fun test we used to do with our race cars is to lay a piece of paper in front of each tire. (on the smooth shop floor) Mark the papers against the floor and then run them over. The papers will twist based on the alignment. It's not at all scientific but the more the papers twist, the more the toe

Finally, I'll add that someone who really knows tires (like at my local Les Schwabs) can get a pretty good idea of the cause of the wear just by what the tires looks like. Toe, caster, camber, bent rim, low air pressure, high pressure, ect. All wear the tires differently.

Of course, figuring this out is NOT YOUR RESPONSIBILITY! I hope you get satisfaction :thumbup:
 
yes there is an update. Right now my area involved in worst wildfires I've ever seen. Busy helping community help those who are being displaced. So far chelan ok but communities within 20 miles devastated...so will give trailer update soooon. :dontknow:



I don't know you personally, but cudos to you and your help for your neighbors. I live in Florida, and as you know we get Mother Nature knocking on our doors. Just thought I would let you know, your efforts won't go unnoticed. Good luck getting your trailer issue solved.
 
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