ARCTIC
New member
Oh no!!!! Apparently Larry didn't inform you about the issues that the yellow spyders have?
:roflblack::roflblack::joke:
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Bad Saleman
- Thread starter Jedye
- Start date
Oh no!!!! Apparently Larry didn't inform you about the issues that the yellow spyders have?
:roflblack::roflblack::joke:
Kratos
Ultimate Spyderlover
What an awesome ending to a great story. Wow, many of us south Mississippians have lost faith in Hattiesburg Cycles and refuse to go there, but reading this story about the owner and what he did helps restore faith to me about the dealership. Now I know that I need to separate the employees from one another and try to see where the good lies in the dealership. And it's good you gave a name so that we know who to talk to if someone at Hattiesburg Cycles pulls a fast one...
On another note, the yellow RTS's look waaaaaaaaay better in person. I saw one for the first time 2 days ago and was blown away. Best RT I've ever seen....
On another note, the yellow RTS's look waaaaaaaaay better in person. I saw one for the first time 2 days ago and was blown away. Best RT I've ever seen....
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Bob Denman
New member
Oh no!!!! Apparently Larry didn't inform you about the issues that the yellow spyders have?
Oh :shocked:; don't do that to him!
ARCTIC
New member
Oh no!!!! Apparently Larry didn't inform you about the issues that the yellow spyders have?
Oh :shocked:; don't do that to him!
:roflblack::roflblack: haha. Gotta have fun with ithyea:
Bob Denman
New member
Soooo... Did you let the air out of Justin's tires while you we're there? :roflblack:
:roflblack:
Pennyrick
New member
Congratulations.
For the record... here is a picture of the salesman to watch out for. But then again, maybe the talking to worked and he may have learned a lesson.
Spyder601
New member
That's great news. I have talked to Larry several times and he has always seemed interested in feed back from his customers. He may be the type of owner to listen and absorb then react. Which may be why it took him a few days to get his plan in place for you. As I have stated before I have had nothing but good things to say about this dealership and once again there service department is spot on in my opinion. The new Ryde looks great congrats!! :clap::yes:
Jedye
New member
Spyder601, I completely agree. Every dealership will have problems. How they recover and react to those problems separate a bad dealer from a good dealer. Mr. Larry and Hattiesburg Cycles has done right by me and more than made up for the bad experience with ONE salesman.
I will continue to give them my business. I'll be back in a weeks to let them install my Bluetooth set up.
I will continue to give them my business. I'll be back in a weeks to let them install my Bluetooth set up.
YEA
I bought my new RT-S (yellow) from Hattiesburg Cycles 2 months ago and had a very good experience. I met Mr Larry and he seemed very genioun to me. The service dept. Is definitely a good bunch to work with. They are much better than my locale dealer. Glad they could get you satisfied. You will not regret getting the yellow, I have gotten nothing but compliments on mine.:cheers:
I bought my new RT-S (yellow) from Hattiesburg Cycles 2 months ago and had a very good experience. I met Mr Larry and he seemed very genioun to me. The service dept. Is definitely a good bunch to work with. They are much better than my locale dealer. Glad they could get you satisfied. You will not regret getting the yellow, I have gotten nothing but compliments on mine.:cheers:
SpyderRx
New member
I had a fealing Larry would come through for you. He has a big business there which means he has done something right through the years. I think it speaks a lot of him to still be there every day sitting up front as the greater when you walk through the door. You would never know he was the owner. Anybody can hire a bad employ or 2. I'm glad you came out on top. I will probably let them change the rear tire I just ordered in the next few weeks. I think their service department is good. Most of all I trust the service department which seems surprisingly seems like a difficult thing to accomplish with spyder dealers. Now lets put some miles and farkles on that thing!
Great result!!
It's good to know that the owner, Mr. Larry, has still got his finger on the pulse.
So many successful businesses get bad press because the owner is relying too heavily
on his management team.
Now you have got your 'foot in the door' so to speak and the owner is aware of you as
a customer with whom he has had to deal with personally I think you'll be well looked after.
Put him on your Xmas card list!
Had it been my company, Justin would have got a serious reminder about sales ethics in
a company that I built from scratch.....and perhaps Justin did get a warning, let's hope so.
I wish you the best of luck with your 'new' lovely yellow Spyder.
It's good to know that the owner, Mr. Larry, has still got his finger on the pulse.
So many successful businesses get bad press because the owner is relying too heavily
on his management team.
Now you have got your 'foot in the door' so to speak and the owner is aware of you as
a customer with whom he has had to deal with personally I think you'll be well looked after.
Put him on your Xmas card list!
Had it been my company, Justin would have got a serious reminder about sales ethics in
a company that I built from scratch.....and perhaps Justin did get a warning, let's hope so.
I wish you the best of luck with your 'new' lovely yellow Spyder.
Kratos
Ultimate Spyderlover
Hattiesburg Cycles is the closest dealer to me, and would be HIGHLY convenient for me buying my spyder from there (if I were to buy a 14). So this thread is really making me happy right now, because I thought I would never be able to go there again. Knowing the name of the owner and his character helps ALOT for me. When I had bad experiences there, I had no clue who the owner was or that I could even talk to him.
stillriding
happy old fart
Considering that your intended plan of attack was discussed on this forum, it appears the owner also reads spyderlovers.com and was "ready" for you in a GOOD way.
ARCTIC
New member
I thought the same thing. Awful strange that the dealer suggested exactly what you were planning to propose
Jedye
New member
Actually, he gave me better than what I was proposing.
But you may be right. I guess if I owned a business, I'd want to know what my customers think, so it's probable that he reads the forums.
And in retrospect, I've gone to Hattiesburg Cycles a few times. This was the only time the owner actually approached me. (I chalked it up to he had just seen me the business day before and thought it was odd I was back so soon). AND...I didn't have to explain much to him. Just that Justin hasn't sold me what he said he sold me.
So if you're reading this Mr. Larry...thanks! Loving the new ryde!
But you may be right. I guess if I owned a business, I'd want to know what my customers think, so it's probable that he reads the forums.
And in retrospect, I've gone to Hattiesburg Cycles a few times. This was the only time the owner actually approached me. (I chalked it up to he had just seen me the business day before and thought it was odd I was back so soon). AND...I didn't have to explain much to him. Just that Justin hasn't sold me what he said he sold me.
So if you're reading this Mr. Larry...thanks! Loving the new ryde!
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