JaymeG33
New member
So, I purchased my 2012 RS about 3 weeks ago. I got it home and noticed that some genius at the dealership must have been trying to rub something off of the windshield in two different places, so depending on the lighting, it looked horribly scratched. So, when I took it in this past Monday for it's 600 mile service, I asked them if they would replace it. I went to the dealer today, they did replace the windshield for me, BUT as the salesman was removing their dealer advertising sticker, he used Goo-B-Gone on the windshield and didn't remove all of the dirt off of it first and scratched it yet again. :yikes: UGH! OK, that's the first part....
Secondly, when I went to go pick up my RS today (Wednesday) they still had yet to wash it (after having it since Monday). After the whole 'windshield' ordeal, I told them nevermind and I would do it myself. As my husband and I looked at my new 'ride' closer, I SWEAR they took it four wheeling, there was so much dirt and road grime on it, I could have puked. Mind you, I had just fully detailed it on SUNDAY (the day before) I took it in for service. WTF?!
:gaah:
THEN....I get home. I have been waiting for my new Ultimate Seat to ship to me, it came from Canada because I had gray stitching and a spider embroidered on it. The box looked like it had been thru World War III, so being 'smart' I took pictures of the box before I EVEN thought about opening it. It literally looks like it had been opened and taped back shut atleast 20 times. Thank goodness the seat was 100% ok, but, they didn't send me my rain cover that I ordered, no receipt, no instructions, and upon looking at their website, I 'guess' I was supposed to get some bolt and a hex tool? We have tools here, my husband is a mechanic, but is the missing bolt going to be an installation problem? I called Florida, to try and find out where I had to ship my stock seat back to since it is a $250 core fee and I didn't have an RGA#, and he told me 'we don't know what they do up there in Canada'. OH MY GOD....REALLY? :banghead: So now, I have to wait atleast another week to get my rain cover and I am going to have to call them back tomorrow because I atleast want an emailed receipt.
Someone,please help me find my sanity.....
Secondly, when I went to go pick up my RS today (Wednesday) they still had yet to wash it (after having it since Monday). After the whole 'windshield' ordeal, I told them nevermind and I would do it myself. As my husband and I looked at my new 'ride' closer, I SWEAR they took it four wheeling, there was so much dirt and road grime on it, I could have puked. Mind you, I had just fully detailed it on SUNDAY (the day before) I took it in for service. WTF?!
:gaah:
THEN....I get home. I have been waiting for my new Ultimate Seat to ship to me, it came from Canada because I had gray stitching and a spider embroidered on it. The box looked like it had been thru World War III, so being 'smart' I took pictures of the box before I EVEN thought about opening it. It literally looks like it had been opened and taped back shut atleast 20 times. Thank goodness the seat was 100% ok, but, they didn't send me my rain cover that I ordered, no receipt, no instructions, and upon looking at their website, I 'guess' I was supposed to get some bolt and a hex tool? We have tools here, my husband is a mechanic, but is the missing bolt going to be an installation problem? I called Florida, to try and find out where I had to ship my stock seat back to since it is a $250 core fee and I didn't have an RGA#, and he told me 'we don't know what they do up there in Canada'. OH MY GOD....REALLY? :banghead: So now, I have to wait atleast another week to get my rain cover and I am going to have to call them back tomorrow because I atleast want an emailed receipt.
Someone,please help me find my sanity.....
And you can let your lack of financial support speak for you
hyea:
ray:
It will all be better a month from now. It is amazing how some companies handle freight. They probably packed a 1000# item on top of your packages. Its always scarry when a package arrives in that condition.
