NHTSA Campaign 26V575000 - 2025-2026 Spyder RT, F3, & Canyon freezing cluster fix issued

[racoon]

Just got recall notice via email. Says OTA was available starting 9/16/2026.

I just got an email with a link to:

Instrument Cluster Malfunction - Risk of Crash (3-Wheel Vehicles)

A communication failure or memory leak may occur within the instrument cluster. This condition can cause the cluster to temporarily reset, freeze or become persistently blank.

can-am.brp.com

Which has this information:

Which models are involved?
MY24 to MY27 Can-Am Spyder F3
MY24 to MY27 Can-Am Spyder RT
MY25 to MY27 Can-Am Canyon

It does say the update is available to download over the air.

Edit: I received the email at 7:59 am this morning, October 14.

 

[racoon]

Just finished the update.

The download worked fine with just having the Spyder connected to the Battery Tender Jr, but when I got to the Install step, the button to start the install didn't work.
Once I started the engine, the install started and completed.
It did ask me to restart the Spyder one time.



It then checked for more updates, but didn't find any.

I did the update the same way I've done previous updates, using my home Wifi network.
I have high speed internet from Spectrum cable and have my own Wifi routers in my home.

 

[Ozarkwoods]

I down loaded the update while the bike was not running with my small charger hooked up. It down loaded OK but the "Install Update" box was grayed out. I shut the ignition off as the battery terminal voltage was 11.9 and left it on the charger for an hour. Came back and tried the update again and it was grayed out still. Started the bike and it finally allowed me to perform the upgrade. No surprises other than it did change the audio output to speakers vs. headset that I always use.

Same thing happened to me but my voltage was higher. From what I saw on the internet in order for the update to happen the battery voltage needs to be a certain threshold. The alternator brought it up to to that threshold.

 

[jfischer]

Same thing happened to me but my voltage was higher. From what I saw on the internet in order for the update to happen the battery voltage needs to be a certain threshold. The alternator brought it up to to that threshold.

That's been my experience on previous updates. You can find it/download it on battery, but the engine needed to be running to do the actual installation.

 

[Ozarkwoods]

That's been my experience on previous updates. You can find it/download it on battery, but the engine needed to be running to do the actual installation.

Yes, I found the threshold is 13 volts.