Apple CarPlay update - what is the secret to getting it working properly??

[Dansy]

I have been having lot of troubles, not getting CarPlay to start, freezing, ect. then one day I wiggled the cable connecting to the iPhone (genuine cable) I have used this same cable since I first owned my 2024. I discovered that the cable was now bad. It did work fine for a long time. I switched to another cable, tried one I got on Amazon, and bang, it worked fine ever since (I do have a new spare genuine cable in the bike, just in case).

So I’m back to the start, turn my helmet com on, turn the bike ON with the iPhone ON maps, (might not be required ), wait until I hear the phone is connected, plug the cable in, then start the second helmet, and use mesh.

If I try to connect both helmets via the second Bluetooth channel, CarPlay goes away and there’s a 50-50% that it will come back.

iPhone 16 Pro Max
Shoei Neotec 3 with SLR 3 (Sena)

They really need to hire a company to set this up better, it shouldn’t be that hard - for real pro.

 

[racoon]

If I try to connect both helmets via the second Bluetooth channel, CarPlay goes away and there’s a 50-50% that it will come back.

I'm glad to hear you got it working with a different cable, and sorry to hear that you're still having troubles.
I think I ended up trying four different cables, two Apple cables and two aftermarket cables. One of the Apple cables is what I'm using now.
Both of the aftermarket cables work fine in my Honda Ridgeline, but didn't work for the Spyder.

I'm a solo rider, so don't have the a second helmet problem.

I do know that the SENA 3S Plus headset I added to my helmet has several different pairing options, including to a GPS device, two cell phones, and intercom pairings.

I paired my headset to my Spyder using the GPS pairing option, then paired it to my iPhone using one of the cell phone pairings. If I were riding with someone else, either as a a pillion or on another bike I'd use the intercom pairing directions.

 

[Dansy]

Thank’s, I’m going to try that, it hasn’t occurred to me that I could pair the bike with the GPS option…

 

[herring]

Has anyone used Apple Car Play & inRoute navigation? My 2024 RT has ACP (all updates) and my iPhone has inRoute installed. InRoute is transferred from my iPhone to the screen with ACP. Route started, but no sound! Music and phone work with sound, inRoute nav instruction has no sound? Can someone help?

If you have no sound on ACP for navigation, check to be sure you have audio enabled. Touch the navigation screen on the right hand side. You should see 3 icons for sound. Often the sound is muted.

 

[racoon]

Thank’s, I’m going to try that, it hasn’t occurred to me that I could pair the bike with the GPS option…

Let us know how it goes.

 

[OlJim]

I've had nothing but problems with my ACP since purchasing my 24 S2S last March. I'm attaching my latest (of many) emails to BRP. Maybe someone has had better luck and knows the secrets of getting it to work properly. Yes I've tried every way possible to hook up my iphone.

Hello Ivette,

Our saga continues.

Last week I started her up, ACP popped right up-yay! I rode 5 miles to the gas station, turned it off and fueled up. Restarted and no connection, no ACP, no connection to Bluetooth. I rode off and was able to stop the Spyder a couple of miles later. I rebooted my bike and phone and had no luck. I rode 30+ miles to my next destination with no CarPlay or music. Typical! Leaving to go home everything worked as it should have (?)

I received and installed your latest update Friday and CarPlay fired right up in the garage. Yay! Maybe you have solved the issues. Well my happiness was short-lived.. I went ryding today (76 degrees F) and again it worked until I stopped for gas. No connection to ACP and now the "preference" box did not light up on the dash also. It still keeps showing cannot connect to USB cable and again no Bluetooth either. I stopped again and was able to get Bluetooth connected but still no ACP.

WTF

How long must I fight this defective POS? Again I just want it FIXED!!!!!!!!

I'm allowing some time for an honest response to my email and if not satisfactory I will start calling the above phone number daily or hourly if necessary.

The next step will leave me no alternative to turn over my complaints to my attorney.

Thank you again

Steven Hobbs
2024 S2S with the lemon decal on the frunk
member US Syder Ryders

Have you done the latest update? Mine hooks up a lot better with the latest update.

 

[Dansy]

Have you done the latest update? Mine hooks up a lot better with the latest update.

You mean 4.1 ?

 

[Johndeeredoo]

Last week, I download the latest update for my 24 RT. And I was hoping for the best since it stated there was a ACP improvement. My connection to ACP was hit or miss, and I don't know how fellow owners can get it to work, since most owners have their iPhone in their frunk. I mounted mine on the handle bar frame. I had to reroute the USB cable. After the update, it was still hit or miss connecting, so to the Internet I go.

I found a new sequence:

1. First turn on the Spyder;
2. Turn on your head set;
3. Plug in your iPhone.

Unbelievably, it worked! So far, 3 times in a row. Now this is definitely different to what I read a year ago. Verified it at a BRP web page for connecting to ACP.

 

[racoon]

Last week, I download the latest update for my 24 RT. And I was hoping for the best since it stated there was a ACP improvement. My connection to ACP was hit or miss, and I don't know how fellow owners can get it to work, since most owners have their iPhone in their frunk. I mounted mine on the handle bar frame. I had to reroute the USB cable. After the update, it was still hit or miss connecting, so to the Internet I go.

I found a new sequence:

1. First turn on the Spyder;
2. Turn on your head set;
3. Plug in your iPhone.

Unbelievably, it worked! So far, 3 times in a row. Now this is definitely different to what I read a year ago. Verified it at a BRP web page for connecting to ACP.

After the 4.1 BRP Connect update my 2024 Spyder RT has worked every time. I use a similar startup sequence, and while I'm confidant the Spyder has to be turned on first, I don't remember which I have been doing second, turning on my headset or connecting my iPhone. Yes, I'm sorry, but I haven't ridden since last week.

I was using a phone mount connected to a ball mount, but have switched to a QuadLock mount and case for my iPhone. The iPhone is then connected using an Apple Lightning cable to the USB port in the glove box. According to my Operators Guide the only USB ports on my 2024 Spyder RT are in the glove box and in the top case. The one in the glove box is where my iPhone plugs in for Apple CarPlay and power for my iPhone. There are two connectors in the top case, but they are power only.

Here's what setup currently looks like. The center thing is a docking station I got from Slingmods.com. It has a cable that connects to the accessory power port on the right side of my Spyder down by the right front wheel. It has two usb power ports on the left and one "cigarette lighter" type port on the right. The square thing in the middle is a mount for a Garmin Zumo XT GPS. Normally the mount is stored in the top case with the Garmin GPS and it's cable, and provides me a bit of comfort as I had some issues with Apple CarPlay prior to the 4.1 update.



The end September I'll be headed to the Appalachian Fall 2025 event in Kodak, TN and CarPlay will take me there, and will get even more of a workout the beginning of October at the Maggie Valley Spyder Adventures event. There are a bunch of planned rides for Maggie Valley, with downloadable Garmin GPX files for the rides. I've downloaded the GPX files into my iPhone for use with Apple CarPlay, and have also downloaded and synced them to my Garmin Zumo XT.

I created a couple of my own GPX files using the Google Maps application on my computer, synced them to my iPhone, and have successfully used them with my Spyder and also with my 2023 Honda Ridgeline, which also supports Apple CarPlay.

The QuadLock mount is on the far left and is where my iPhone goes.