BajaRon
Well-known member
Based on this video the wheels come in the crate with the tires mounted but the dealer mounts the tire and wheel to the hub and torques it.
https://www.bing.com/videos/search?...35D86EB1DB7CE84B558535D86EB1DB7C&&FORM=VRDGAR
Exactly! Which puts the issue squarely on the assembly process. To me it is pretty cut and dried. Some ham fisted person who should never have been left unsupervised did this poor customer a great disservice. It didn't help matters that the owner went sideways with little or no understanding of the event. I understand his being upset. But he'd have been better off getting some facts before making the videos.