Install question...

[Newflover]

First, let me say that I am mechanically inept! My tool box has a hammer and a bigger hammer.

Now the question. Signed the papers on a 2017 RT Limited today. During the last week of negotiating, the dealership said they would install turn signal lights and the rear 'third eye'. Ordered them from Lamonster, thank you sir, and now the dealership said they would not install third party items.

What can I do? Like I said, I'm not much of a mechanic, and if this dealership won't install, I have to assume others won't either. Located in NW Ohio, if that helps.

Thanks in advance!!

 

[Flamewinger]

Do they say why they are backing out of the agreement?

Some dealers will install anything and some won’t. Find another dealer?

 

[Blue Star]

Do they say what they are backing out of the agreement?

Some dealers will install anything and some won’t. Find another dealer?

:agree: Too bad you are so far away from me, or I would do it for you.

 

[Blue Star]

First, let me say that I am mechanically inept! My tool box has a hammer and a bigger hammer.

Now the question. Signed the papers on a 2017 RT Limited today. During the last week of negotiating, the dealership said they would install turn signal lights and the rear 'third eye'. Ordered them from Lamonster, thank you sir, and now the dealership said they would not install third party items.

What can I do? Like I said, I'm not much of a mechanic, and if this dealership won't install, I have to assume others won't either. Located in NW Ohio, if that helps.

Thanks in advance!!

Just did some searching. BRP does not make turn signal lights, or third eye lights (unless I looked wrong). Looks like your dealer cheated you. I hope you 1) got it in writing, 2) have not taken delivery of the RT. I would tell them to keep the bike, and cancel the deal. If not I hope you can find someone local to help out.

 

[PaladinLV]

There's an old saying about biting your nose off in spite of your face!

AJ

I hope you 1) got it in writing, 2) have not taken delivery of the RT. I would tell them to keep the bike, and cancel the deal. If not I hope you can find someone local to help out.

 

[johnsimion]

Even if you find someone else to install your aftermarket items, this dealer might also try to renege on any subsequent warranty service if they can possibly relate your problem to these new items. That sucks and it's unfair and borderline illegal but then they've already demonstrated that they don't honor their word. If you have other dealers available and other Spyders you like, I'd just tell them to stuff it and take my business elsewhere.

If you really really want this particular Spyder, ask to speak to the Big Boss, the overall manager. Don't speak to anyone less than the Big Boss; that will get their attention. Ask the Big Boss why they aren't honoring their contract. He may overrule his underlings right then and there and make you feel better. That happens a lot. Or, if he has a very convincing explanation AND can compensate you in some way for putting stuff in the contract that they won't honor, maybe you can live with that. If the Big Boss won't work with you, walk! There are lots of dealers elsewhere who want your business. You **could** threaten the Big Boss with walking out unless he honors the contract, and threaten to complain to BRP and post negative reviews on Yelp and the BBB, but I would NOT do or say that. Even if they gave in, you don't really want to do business with somebody who only honors their contract if you have to threaten them.

 

[youngers]

tri-lid lighting

tri-lid I think is in Columbus ohio area , they do after market lighting , and I do think they have a product line here on the --- :ani29: lovers site --- friends we ride with , " crimson twins " drove their cycles there , enjoyed the area , while the work has been completed !

 

[al0vely]

TricLed ?

tri-lid I think is in Columbus ohio area , they do after market lighting , and I do think they have a product line here on the --- :ani29: lovers site --- friends we ride with , " crimson twins " drove their cycles there , enjoyed the area , while the work has been completed !

I think you are referring to TricLed - although no longer a sponsor on this site you can google and find their information. They both sell and install lights.

 

[Bob Denman]

:agree: Great products: from even greater folks! :thumbup:

https://www.tricledusa.com/automatic

 

[Merlot2015]

:agree: Great products: from even greater folks! :thumbup:

https://www.tricledusa.com/automatic

Couldn’t agree more! :thumbup:

 

[Easy Rider]

I have to assume others won't either.

NOT a fair assumption. Call around.
And ask the salesperson who made the original commitment exactly what he was talking about.

If you are firm but polite, maybe you can get them to install the BRP one at a big discount.

 

[canamjhb]

What the heck is going on with CanAm dealers.....? Do they think their products must remain pure? There is not another motorcycle manufacturer that I am aware of that takes such an attitude. Honda, Harley, Kawasaki, Etc, all have large aftermarket product offerings. Most bike owners add farkle to make their bike their own. My experience has been that the dealer will blame BRP for their lack of flexibility. Saying that BRP "won't allow" them to deviate from what BRP supplies. But when contacting BRP, they say that the dealers are independently owned and they have no control over what they do. Classic buck passing and unwillingness to accept accountability. I hope someone in authority at BRP wakes up and gives their dealer network an attitude tune up.


BTW I logged a complaint to BRP "Cares" 8 days ago and have yet to hear from them other than an automated response that they received my concern and are real busy......


Rant over

 

[wyliec]

Newflover

First let me say I'm not calling into question your ability for any install. That being said, at least in my area, there are motorcycle shops that are quite capable of doing installs on the spyder; it's not really rocket science. So, if you get nowhere with the BRP dealer, ask any 2 wheel guy/gal where a good m/c shop is. Good luck.

By the way, I'm not talking about something or some item that requires the use of the BRP BUDS system.

 

[Bob Denman]

:agree: Any bike shop (particularly the non-franchised ones.), could install these lights easily. :thumbup:

 

[gnorthern]

• :agree: Any bike shop (particularly the non-franchised ones.), could install these lights easily. :thumbup:

But if installation was part of the sales price, why go elsewhere?

Long shot but one possibility is that the mechanic needs some help. MY dealer originally would not install my gravel guard. I forgot who I bought the guard from, but to make a long story short the solution was to have the mechanic call the person who sold the guard for help.

 

[Bob Denman]

But if installation was part of the sales price, why go elsewhere?

:agree:; but you're just going to end up standing around in a pissing match with the shop. nojoke
Demand a refund for the amount that they would have been charging for the installation, and find a shop that wants new customers. :thumbup:

 

[DGoebel]

And if all else fails, since you've got the parts, get the bike

Newflover,
First I do agree with all the folks that tell you to talk to the dealership owner first, explain the situation, maybe even show them the farkles and instructions that came with them. Or get a discount for them not installing these very common upgrades. Hundreds if not thousands of Spyders are on the road with either or both of those conspicuity upgrades.

Second, I can relate to your hesitancy to install the farkles, but I suspect (as my HMT third brake/turnsignal install turned out to be) that, since you ordered the products, you could likely install those two items yourself and that it's easier than you imagine.
I likely spent 10 times as much time fretting about installing my HMT third brake/turn signal than it took me to follow and do the instructions. I'm certain Lamonster has very easy to follow instructions (and possibly how-to videos) for both of those products.

And I can tell you the feeling of satisfaction after having completed the installs yourself is pretty darned great!
But get your new Spyder and Enjoy the new ryde!

 

[Newflover]

Update

First, I should know with my advanced maturity, I should have included the install in the contract. I didn't, my bad. Second, thanks to all of you for your input AND your thinking I can do the install myself. I think I could, but have said ut oh too many times to count and feel comfortable that I can..

I have a call into the owner and waiting to hear back. After I left a message for him to call me, the salesperson called me right away to see if there was a problem. Explained that we, he and I talked about the install, he even gave me a price to install outside of the sale. He agreed with everything I said and he is going to talk to the owner before the owner calls me back.

Time will tell!

 

[Lew L]

Hope it all works out. Not good to start off with a bad taste in your mouth.

Lew L

 

[Bob Denman]

First, I should know with my advanced maturity, I should have included the install in the contract. I didn't, my bad. Second, thanks to all of you for your input AND your thinking I can do the install myself. I think I could, but have said ut oh too many times to count and feel comfortable that I can..

I have a call into the owner and waiting to hear back. After I left a message for him to call me, the salesperson called me right away to see if there was a problem. Explained that we, he and I talked about the install, he even gave me a price to install outside of the sale. He agreed with everything I said and he is going to talk to the owner before the owner calls me back.

Time will tell!

Things are sounding much better. :clap: