BRP Exclusive Sale

[purplepig]

I am wondering if anyone who was at the Homecoming event in Valcourt, purchased items at the arena and had them shipped home. I purchased two items, was told by BRP/Performance NC that they would be shipped Tuesday June 6th(at my expense). I had not received my items or heard from them so I finally contacted BRP. A week later I am still waiting for some kind of an explanation. Any one else in this predicament? Dan

 

[ARtraveler]

The items may be tied up in customs. Please keep us advised if you get the package or hear back on the status of your order from BRP. :thumbup:

 

[purplepig]

Customs

Not really bothered by the fact I don't have them yet. A tracking number is all I want. And the fact I emailed BRP, got a response saying they would look into it and still no idea what is going on over a week later kind of scares me. I will update this post as needed. Dan

 

[Bob Denman]

Hmmmmmm...
I just got an email from BRP about buying the Homecoming clothing items online...
Perhaps I'll wait and see how they get the shipping issues sorted out first. :dontknow:

 

[purplepig]

Clothing

Yes, I got that too. Free shipping on that one!

 

[CanAmChris]

Hmmmmmm...
I just got an email from BRP about buying the Homecoming clothing items online...
Perhaps I'll wait and see how they get the shipping issues sorted out first. :dontknow:

I tried to order a T-shirt. The main page is FR or EN but the check out has no translation option and you can't pick the United States as your country of payment. I sent BRP an email.

As for the original poster's issue... If something is detained in US customer you usually get a snail mail letter in a few days. It might take longer though.

 

[Bob Denman]

Chris,
What does "Near Philly" actually mean?
I've got friends and co-conspirators on both sides of the Delaware!

Take a screen capture of the checkout page, and run all of what you see through Google's "French to English" website. :thumbup:
Once you have an idea of what they're asking you: it gets much easier!

 

[SpyderAnn01]

Maybe you should try contacting Performance NC directly instead of BRP.

 

[purplepig]

Unanswered

Maybe you should try contacting Performance NC directly instead of BRP.

That email has gone completely unanswered. At least BRP responded and said they would look into it.

 

[UtahPete]

The items may be tied up in customs. Please keep us advised if you get the package or hear back on the status of your order from BRP. :thumbup:

There you go. With NAFTA in flux, who knows what the consequences will be.

 

[Syr Spyder]

We also purchased items and asked to have them shipped. Just talked to Performance NC today and the items are supposed to be shipped by the end of the week.
We were told they have a huge pile of boxes to be shipped.

 

[TicketBait]

I purchased a BRP helmet, and am also awaiting for shipment, Will give the dealership a call tomorrow, thanks for the reminder. never mind previous post answers my question-- just more patience

Half price Canadian Dollars:yes: I already have both the solid and vented jaws hyea:

The born on date was Sept. 2013,( which is 2+ years better than what I am currently wearing ) these helmets are no longer manufactured by Givi

so hopefully will use till the end of 2019, as I am in mild temperatures.

 

[Tango]

Hmmmmmm...
I just got an email from BRP about buying the Homecoming clothing items online...
Perhaps I'll wait and see how they get the shipping issues sorted out first. :dontknow:

I got the e-mail also. Still trying to get full price even after the event is over. :roflblack: Tom :spyder:

 

[Bob Denman]

I tried to order a T-shirt. The main page is FR or EN but the check out has no translation option and you can't pick the United States as your country of payment. I sent BRP an email.

As for the original poster's issue... If something is detained in US customer you usually get a snail mail letter in a few days. It might take longer though.

"PayPal Shipping Address Your order will be sent to the address that appears in your PayPal account.

Simply confirm the country and the address below so that we can recalculate
delivery costs and VAT."

 

[Bob Denman]

With the conversion to U.S. Dollars: they work out to about $19.58 for a Tee-Shirt... with free shipping! :yes:

 

[CanAmChris]

Chris,
What does "Near Philly" actually mean?
I've got friends and co-conspirators on both sides of the Delaware!

Take a screen capture of the checkout page, and run all of what you see through Google's "French to English" website. :thumbup:
Once you have an idea of what they're asking you: it gets much easier!

Bob,
I am about 30 miles west of the city in the 'burbs. about halfway between Norristown and Pottstown.

I did start to translate it, but like I said. It would not let me pick USA as country so I gave up. I already got a hoodie when I was there so If I don't hear back from BRP, no big deal.

 

[Bob Denman]

There was a choice for something like "United States outlying Islands"... That's the one that I used.
I have family that lived near Norristown... :thumbup:

 

[Bob Denman]

I got an email from the company processing the order. (Printeez, Inc.) :thumbup:
Unfortunately, it's completely in French, and I haven't had a chance yet for any translation gymnastics.
Either my order is being processed, or my "spaghetti suit is due for a dental appointment"... :dontknow:

EDIT: It seems that I already have a tracking number! :yes:

 

[vondalyn]

you're not alone

I'm waiting on wheels. I called Performance NC yesterday. Answering recording is in french and then it says for service in english press 0 now. I pressed 0 and the guy answers in french. I asked if he spoke english. He said a little. I asked about shipments and he said they're going out this week. I have a UPS account, and also expected a notification by now. I guess I'll give it until the end of the month and then do the credit card dispute thing if needed. Really hoping it's not needed since I REALLY want the blade wheels

 

[BlueBayou]

There was a choice for something like "United States outlying Islands"... That's the one that I used.
I have family that lived near Norristown... :thumbup:

I also saw United States outlying Islands, the correct one was Etats-Unis, but I'm sure you will get your order.
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