• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

First BRP product & first day was a failure, flashing R & N what next?

There are white nylon or what ever material made of that are spacers for the arm links, they were miss drilled so did not line up exact with holes.

For what ever it's worth I recently installed one of Ron's bars on my RTL and everything fit perfectly. I'd guess that if he had a problem it has been corrected. One tip, I used a couple of C clamps to compress the white plastic blocks, it made it easy to get them to fit up into the channel on the 2014 RTL. Once you get them started you can remove the clamps, easy install. :yes:
 
update.

BRP dealer picked up the 2015 RT Limited this afternoon. Dealer replaced the G.P.S. and stated that BRP engineers are still looking into the failures of G.P.S. and maybe a software issue (?). Going to visit with dealer in the morning to review how this part could kill all forward drive with no warning at all. Did not know if wife & I will ever trust the Snyder not to fail on the highway or just crossing a basic intersection like it did on our first outing. Will say at this point dealer seems to be trying to do the right thing.
 
BRP dealer picked up the 2015 RT Limited this afternoon. Dealer replaced the G.P.S. and stated that BRP engineers are still looking into the failures of G.P.S. and maybe a software issue (?). Going to visit with dealer in the morning to review how this part could kill all forward drive with no warning at all. Did not know if wife & I will ever trust the Snyder not to fail on the highway or just crossing a basic intersection like it did on our first outing. Will say at this point dealer seems to be trying to do the right thing.

The DESS failures are bad, no one wants to be stranded on the side of the road or without a ride for weeks waiting for service/parts, but your failure is truly frightening. The potential for serious injury with this failure should be of interest to the government. I think you should report this failure to NTSA.
 
There is already issued a tech bulletin covering this GPS issue for ALL 2015s. Its now obvious the selling dealer did not properly inspect the bike including the performance of the check required in the tech bulletin before delivering the bike.

BRP had already identified the possible issue and told the dealer of it. The dealer CHOSE to ignore the information and not bother with the proper setup for delivery.

Sorry but once again this is just very poor dealer performance making the owner experience poor.
 
any idea when it came out and what it said? this will give me something to
ask my dealer today. hope second time is the charm.:helpsmilie:

i did see the bulletin that was posted but did it say anything about software
upgrade. i couldnt enlarge it enough to read it all. can you post it so i can
print it out to read it?
 
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I remember seeing a post with a pic of the service bulletin a while ago. Not sure what thread it was in, think it was about the transmission not shifting.
 
Once again this is just very poor dealer performance making the owner experience poor.

The REALLY SAD reality from the owner's perspective is that BRP doesn't seem to care about incidents like this. You get a survey, you fill it out, they may call you about it and seem very concerned about one's experience(s), then there is NO followup. Since BRP is in Canada and we are in the US, what happens to the offending dealer/sales person/ servich tech??????? Actions, or inactions should have consequences. This is an EXTREME case that could have resulted in personal injury. How far the OP wants to take this is his/her choice.
I be lieve there are many more incidents of "poor dealer performance" regarding the delivery of a Spyder than get reported here.
 
There is already issued a tech bulletin covering this GPS issue for ALL 2015s.BRP had already identified the possible issue and told the dealer of it.

JC,
First time I've heard of this issue. Am I living under a rock? Are TSBs ONLY sent to dealers???? If this affects ALL 2015s why didn't BRP send a notification to ALL owners?? Can TSBs be found somewhere????
Thanks
Mike
 
Service bulletins are not sent to owners, only recalls. Service bulletins are sent to dealers and are often posted here at Spyderlovers by owners that have access to them.

Here is a picture of the bulletin:

attachment.php
 

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just talked to my dealer and mentioned the possible software problem.
he has been talking to brp also. gonna call them again. he said mine had
no fault codes this time, which was unusual. they rode it once. parts manager
is taking it out again.--to be continued. :dontknow::banghead:
 
Wow....seems as if this thread was about my bike. I have a 13 STS SM5 that last week while riding on the highway experienced clutch slippage. While it was slipping/disengaging the RPMs would skyrocket and with no forward progression (this was on the highway at speed and accelerating). The bike would momentarily catch up and then the RPMs would shoot up again. Then all of the CHECK ENGINE lights started flashing and the Neutral Reverse lights were going off like a Christmas tree. Mind you I am still running at speed. Thank God it didn't think it was actually in Reverse and throw me from the bike. It is now sitting at the dealership and he might get to it next week as they have a lot of bikes ahead of me. I contacted BRP customer care and told them what I think of these machines and the lack of reliability and if Michigan had a lemon law regarding motorcycles I would be pursuing that route. The bike has had 4800 miles put on it since I purchased it as a dealer demo last year and this is now the third trip to the shop (second for the same problem). I told them I have no confidence in these machines and I will be trading it off as soon as I can and going back to a two wheel bike. I traded off my 2012 Vaquero for this and have regretted it almost since day one. The Vaquero never had a break down or malfunction in my 2 years of ownership and I never worried that if I took it somewhere that I might get stranded by some computer glitch or other failure. I have had every brand of Japanese bike plus a Victory in my 30 plus years of riding and all of them combined never had the problems of this bike.
 
BaJa Ron Swaybar Blocks

Howdy Folks,
Just had to chime in here.
When I installed my Swaybar last Year, I also got a block that was misfitting.
I called Ron and he explained about a jig Snafu for the block that caused the hole to be off .06 of an inch. He took FULL responsibility, was extremely apologetic, and offered to get a new block out to me that day. I'm a toolmaker so I just milled .060 off the top and it works GREAT!
My point is, stuff happens!!!
It's all in how we react to it...
i hope the Folks with the Broke Down Spyder get a chance to see and feel what an awesome machine these are, and I wish them The Absolute Best of Luck.
As far as BaJa Ron, he is one of the most upstanding people that I have ever done buisness with. (As well as Harvey at SpyderPops, Motorcycle Dave, Lamonster....)
Just my .02 worth...
Ride Safely,
Have Fun,
"Old Man Grizz"
2014 RTS
2009 Phantom
 
Service bulletins are not sent to owners, only recalls. Service bulletins are sent to dealers and are often posted here at Spyderlovers by owners that have access to them.

Here is a picture of the bulletin:

attachment.php


Thank you for this post - WOW! no way of knowing whether my F3 is one of the ones with potential failure of GBPS from known manufacturing contaminants. And this is not a recall issue? Really!:mad:

Note date is July 21, 2015 - there is no reference for dealer to inspect or replace this part unless there is a failure. To me not dealer's fault - BRPs for not making this a recall!!!!!!!!
 
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Thank you for this post - WOW! no way of knowing whether my F3 is one of the ones with potential failure of GBPS from known manufacturing contaminants. And this is not a recall issue? Really!:mad:

Note date is July 21, 2015 - there is no reference for dealer to inspect or replace this part unless there is a failure. To me not dealer's fault - BRPs for not making this a recall!!!!!!!!


You misunderstand the communication in this bulletin. It is an instruction to the dealers to notify and inspect ALL 2015 RT and F3 model bikes for the possibility of this problem and replace the sensor if needed.

Very simply, the dealer did not perform this inspection on the OPs new bike before delivery even though they were told to do so.
 
Howdy Folks,
Just had to chime in here.
When I installed my Swaybar last Year, I also got a block that was misfitting.
I called Ron and he explained about a jig Snafu for the block that caused the hole to be off .06 of an inch. He took FULL responsibility, was extremely apologetic, and offered to get a new block out to me that day. I'm a toolmaker so I just milled .060 off the top and it works GREAT!
My point is, stuff happens!!!
It's all in how we react to it...
i hope the Folks with the Broke Down Spyder get a chance to see and feel what an awesome machine these are, and I wish them The Absolute Best of Luck.
As far as BaJa Ron, he is one of the most upstanding people that I have ever done buisness with. (As well as Harvey at SpyderPops, Motorcycle Dave, Lamonster....)
Just my .02 worth...
Ride Safely,
Have Fun,
"Old Man Grizz"
2014 RTS
2009 Phantom
I am happy for you being a tool maker it was not too big of an issue for you. But trust me for myself it was. I wish since he knew about the miss drilled holes he would of corrected it before I got it.. Not knowing and not a mechanis I spent hours trying to get it on.
 
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