• There were many reasons for the change of the site software, the biggest was security. The age of the old software also meant no server updates for certain programs. There are many benefits to the new software, one of the biggest is the mobile functionality. Ill fix up some stuff in the coming days, we'll also try to get some of the old addons back or the data imported back into the site like the garage. To create a thread or to reply with a post is basically the same as it was in the prior software. The default style of the site is light colored, but i temporarily added a darker colored style, to change you can find a link at the bottom of the site.

spyder recall

Just got off the phone, the man I talked to could not tell me if I was or was not on the list. He did make note of my call and my info. He did say he expects more info to be released shortly and that the fix should involve little time.
 
20 minute software fix

BRP demo unit was here today so I stopped in. I talked to the local owner and he did'nt know anything about the recall. So we got on Bossweb and he found a memo dated today announcing the recall and indicating it was a 20 minute software fix-no parts.
I told the owner if he needed to know anything to get on our :spyder:lovers. Showed him the site. Showed him the picture of the new touring model:dontknow:. I really believe we know more than most dealers. While I was there I asked about the new seat. The BRP people insisted it wasn't out yet and would be later this summer.
Dick
 
The proposed remedy, of which the validation is about to be completed, consists of a software
download that will not involve the replacement of parts, and should take less than 20 minutes to
complete. In other words, once launched, the campaign should be relatively easy to execute​
and involve minimal inconvenience to the customer.
 
How come?

Re: this steering recall, the only fix is a <1 minute software reprogramming and others have brought in their bikes and had different hardware replaced for the same problem. What am I missing?
 
Re: this steering recall, the only fix is a <1 minute software reprogramming and others have brought in their bikes and had different hardware replaced for the same problem. What am I missing?
Nothing...can you spell "Band-Aid?" Seriously, it appears that the cause of some of these "excursions" could be due to the way the power steering normally responds, so they are trying to program around that to eliminate overcompensation by the rider. That approach may actually be desirable, in and of itself. Unfortunately, I believe that type of "fix" might mask real issues, such as bad signals on the CANBUS causing erratic DPS behavior, or any intermittent loss of the power steering due to component malfunction. Only time will tell on this one.
-Scotty
velo.gif
 
I am betwix and between...I have not experienced any steering issues. So, should I get it reprogrammed, or ride with no worry. I think like Scotty, this sounds like a "band aid" fix. Programming "around" something doesn't sound very logical, but then I am not into mechanics or electronics. I am sure the inability to recreate the issues at will makes it even more difficult for BRP to pin-point the cause with certainty. Hopefully all of this gets resolved without anyone else getting injured or worse.
 
What ever the fix, I hope it's better than the fix for the brake squeel. Had that done and is worse then ever.:spyder:
 
BRP demo group was here today. I was talking to one of them and mentioned the recall. They were aware of it and said one of the steering problem happened to one of their people on a demo ride in the past. Seemed to take the credit of notifiying BRP about it and all this is a result of that happening. I sort of chuckled. As long as they are doing something about it. We'll see:popcorn:
 
I am betwix and between...I have not experienced any steering issues. So, should I get it reprogrammed, or ride with no worry. I think like Scotty, this sounds like a "band aid" fix. Programming "around" something doesn't sound very logical, but then I am not into mechanics or electronics. I am sure the inability to recreate the issues at will makes it even more difficult for BRP to pin-point the cause with certainty. Hopefully all of this gets resolved without anyone else getting injured or worse.

I'm in the same boat as you, don't know whether I should be in a hurry to get the "fix" as I've not had any bad steering issues. I will continue to ride without giving it much thought. In my opinion, reprogramming could be the correct fix. If a certain computer program is crashing on your computer, you could fix the problem by buying a new computer or by fixing the code to stop the program from crashing. Either one could be a valid and correct fix. We won't know which is the case on the Spyder steering issue unless more info comes out. Bad programming could explain why some people have had multiple parts replaced without fixing their problem.
 
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I'm with you BJT, I havn't had any steering isues either. I will be waiting in the sidelines to see what happens with the fix. So many times I have seen that cure can be worse than the problem. As far as I can see there has only been a few bikes effected by this steering problem. Thanks to sites like this one at least we all know about the problem and have it in the back of our mind, so if and when it does happen at least we know what to expect :yikes:.
 
As one that has had the steering problem, I'll get the fix ASAP. It's always in the back of my mind that the I could veer into the other lane. While the GPS sensor replacement seems to have helped, every now and then I feel a slight bumb of resistance.

Scary to think that software has this much control. Good thing it wasn't written by MicroSoft eh? :D
 
Probably much like the programming done in the factory I work at, there is a lot more code written to cause the equipment to stop than code to start / run the stuff. IMO, computerized doesn't necessarily make things better or more reliable. Just easier to add more bells and whistles (and create more ways to stop it from working :gaah:).
 
I'm in the same boat as you, don't know whether I should be in a hurry to get the "fix" as I've not had any bad steering issues. I will continue to ride without giving it much thought. In my opinion, reprogramming could be the correct fix. If a certain computer program is crashing on your computer, you could fix the problem by buying a new computer or by fixing the code to stop the program from crashing. Either one could be a valid and correct fix. We won't know which is the case on the Spyder steering issue unless more info comes out. Bad programming could explain why some people have had multiple parts replaced without fixing their problem.
I'm a computer programmer and my only thing here is there are two ways to program, one is the right way and one is the lazy way. Example if you have bad data coming in you can do the lazy way and code around the bad data and everytime a different bad value comes in keep adding code, or you can find out why the bad data is coming in a stop it there. It seems to be they are just coding around the problem instead of fixing it, as someone else mention this type of work around sometimes causes more problems, but I'm sure they know what they are doing.......I guess:dontknow:
 
I'm a computer programmer and my only thing here is there are two ways to program, one is the right way and one is the lazy way. Example if you have bad data coming in you can do the lazy way and code around the bad data and everytime a different bad value comes in keep adding code, or you can find out why the bad data is coming in a stop it there. It seems to be they are just coding around the problem instead of fixing it, as someone else mention this type of work around sometimes causes more problems, but I'm sure they know what they are doing.......I guess:dontknow:

Unfortunatelly the lazy way is usually is easier and cheaper .... nuff said.:gaah:
 
Isn't it possible that they initially programmed the thing with too tight of constraints on the data coming in or were including data that isn't necessary to the steering, decided that they could loosen constraints or discount some of the data they initially looked at and incorporate their new knowledge into an upgraded program? Who knows? They may have utilized bad or lazy programmers. If its the same guys who do the BRP website, I'd vote for the later statement. :D Many, many programmers miss the mark on the first attempt as evidenced by programs having version 1.0, 1.01, 1.1, 1.2, 2.0, 2.5, 3.4, etc.
 
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