D.E.S.S. Key code again!!!!!!!!!!!!!!!!!!!!!!!

[latony007]

Started getting this on mine as well. 2015 RT Base SM6. The cell phone theory is interesting but i always have my phone in the same place so not sure why it would do it sometimes and sometimes not. I will take a picture and send to my dealer see what they say. Even though i dont trust them.

[Tnpapa]

Did the turn on and off 5 times without rebooting trick and the spyder started. Drove it to the dealers and it is in the shop as we speak. 2015 rts se6 with 4100 miles.

[Deanna777]

Started getting this on mine as well. 2015 RT Base SM6. The cell phone theory is interesting but i always have my phone in the same place so not sure why it would do it sometimes and sometimes not. I will take a picture and send to my dealer see what they say. Even though i dont trust them.

Is this the first time that you got the D.E.S.S ERROR on your 2015 RT SM6?

When I got the D.E.S.S. error on my 2014RTS-SE6 ( first& second time) I would always have my cell phone in the back (on a hook) in the trunk.

And I got an email from my Dealership( from a BRP tech) saying " we have had cases where a cell phone or magnetic card, placed near the ignition switch cause this. This includes any device that may emit some type of frequency."

Also, and other question from the (BRP tech) ( to me) Do you know if the customer( me) has her spyder key attached to any other keys? Also, Does the customer carry both keys together?"

Also mention this to your dealership, OPEN UP A CASE WITH BRP. Do your still have warranty on your spyder?
If so, it is UNDER WARRANTY. The part # for your 2015 RT SM6 is 710004241. I got this from my dealership when I had my both of my D.E.S.S. modules replaced( it was on a report titled " Roadster 2014-015 D.E.S.S. Error Displayed in Cluster_000104494_TST61Y014S10_en")

Also, TECHNICAL EXPLATION: When the D.E.S.S. Module sends its signal to the antenna to read the key chip, the radio frequency produced by the antenna is too strong and the key chip is saturated. The saturation changes the data transmitted back to the D.E.S.S. module causing bad lecture of the key chip.

Keep us posted about this issue. Good Luck!
Deanna

[Deanna777]

Did the turn on and off 5 times without rebooting trick and the spyder started. Drove it to the dealers and it is in the shop as we speak. 2015 rts se6 with 4100 miles.

The D.E.S.S. module is under warranty, have your dealership OPEN UP A CASE WITH BRP, and be sure your dealership logs the info. and get a copy of the repair order. So if it happens again ( I hope it does not) you will have a record of it. Also, if it happens again TAKE A PICTURE and show it to your dealership. Then they( dealership ) can say it did not happen.

The first time I had the D.E.S.S. module replaced was on July 14, 2014, miles on Spyder at the time was: 6,994, the second time that I had the D.E.S.S. module( part # 710004190) replaced was on Aug. 28th, 2014 the mileage was 8,740, and my dealership replaced the Switch( part # 710004413).


Keep us posted on what happens. Please post on this thread.
Deanna

[Tnpapa]

Just called the dealer and he said they reprogrammed the keys and everything looks good. They want to keep it for a few days to see if it does it again.

[Deanna777]

Just called the dealer and he said they reprogrammed the keys and everything looks good. They want to keep it for a few days to see if it does it again.

Also my dealership reprogram both keys ( that I have) and they replaced the switch( part # 710004413) on my 2014RTS-SE6. Keep us posted on this, good luck! Deanna

[Tnpapa]

Just talked to the service department and since they reprogrammed the keys it has not failed again. They have opened a case with BRP and are awaiting further instructions from BRP. They will replace the module if Brp instructs them too.

[Deanna777]

Just talked to the service department and since they reprogrammed the keys it has not failed again. They have opened a case with BRP and are awaiting further instructions from BRP. They will replace the module if Brp instructs them too.

Thanks for posting. I hope BRP tells your dealership to replace the module. If they do would you post the part # for the module.

The second time when I had the module replaced, my dealership reprogrammed keys. At the same time the dealership replaced the switch.

I hope you it does not take to long to get the module replaced.

Let us know what happens.
Good Luck
Deanna

[Deanna777]

Has anyone had the" D.E.S.S. Key code "show up on the F3 spyder models?

If so please post on this thread, I am curious.

Deanna

[PaladinLV]

My new module is on the way.

I can still get it to reset - BUT I just know that on a long ride 100s of miles from a Dealership it will give up the "Ghost".

No hassle from Dealership or BRP. Just need to wait forever being on the Left Side of the USA.
When the fix is made will post the Part #, but expect it to be what has been posted previously here.

AJ

[Tnpapa]

Going to pick up the bike in a few. Module was not replaced. Having them print out the brp case number in case I have problems again.

[Deanna777]

My new module is on the way.

I can still get it to reset - BUT I just know that on a long ride 100s of miles from a Dealership it will give up the "Ghost".

No hassle from Dealership or BRP. Just need to wait forever being on the Left Side of the USA.
When the fix is made will post the Part #, but expect it to be what has been posted previously here.

AJ

AJ, What are the steps that you use to reset your spyder?
Can your dealership put a rush on the "New Module" so you are not spyderless?

Looking forward to seeing your post of the Part #.
Deanna

[Tnpapa]

AJ, What are the steps that you use to reset your spyder?
Can your dealership put a rush on the "New Module" so you are not spyderless?

Looking forward to seeing your post of the Part #.
Deanna

TNpapa- I got mine started with 4 or 5 quick turn on and offs without letting the bike reboot per this thread.

[Deanna777]

Going to pick up the bike in a few. Module was not replaced. Having them print out the brp case number in case I have problems again.

Good Luck! Did you pay for reprogramming the keys?

Reprogramming the keys is under warranty, the second time that I got the D.E.S.S. my dealership changed the module, and reprogrammed the keys, and I did have to pay, because it is under warranty.
Deanna

[Deanna777]

TNpapa- I got mine started with 4 or 5 quick turn on and offs without letting the bike reboot per this thread.

That is what my dealership said to do, and I posted on this thread. Deanna

[PaladinLV]

Deanna
Not Spyderless, still use every day since once it's cleared it will not reoccur for months.

To reset, if not interference from outside source, I've had to remove the positive lead from the battery and touch it to ground.

As for "Rush" . . . the word is not in the French vocabulary

AJ

AJ, What are the steps that you use to reset your spyder?
Can your dealership put a rush on the "New Module" so you are not spyderless?

Looking forward to seeing your post of the Part #.
Deanna

[Mike Ard]

I wonder if given the difference between the RT display and the F3 display my bad key error isn't the same problem as the d.e.s.s error.

[Tnpapa]

Good Luck! Did you pay for reprogramming the keys?

Reprogramming the keys is under warranty, the second time that I got the D.E.S.S. my dealership changed the module, and reprogrammed the keys, and I did have to pay, because it is under warranty.
Deanna

No charge Deanna, just without my ride from Monday until today. Had them print out the brp case number.

[Deanna777]

Deanna
Not Spyderless, still use every day since once it's cleared it will not reoccur for months.

To reset, if not interference from outside source, I've had to remove the positive lead from the battery and touch it to ground.

As for "Rush" . . . the word is not in the French vocabulary

AJ

AJ, I had the module replaced twice with in a month last year. ( July first time, Aug. second time).

So you did not try " Turning the ignition on/off immediately, do not let the system shut down for 4 to 5 cycles"? That is what my dealership recommended to me when I had the D.E.S.S. Key code show up.

I think "Rush" should be in the French Vocabulary, then you are not spyderless.
Deanna

[Deanna777]

I wonder if given the difference between the RT display and the F3 display my bad key error isn't the same problem as the d.e.s.s error.

The next time you get the bad key error on your F3, would you post a picture on this thread?

The module is under warranty, take a picture and show it to your dealership, then your dealership can not say it did not happen. Also, on this tread their is some excellent info for you take to your dealership. Keep us posted on what happens. Deanna

[Deanna777]

No charge Deanna, just without my ride from Monday until today. Had them print out the brp case number.

If you get the D.E.S.S Error again( which I hope you don't) please post on this thread.

I would like to keep this thread going so new/and current spyder owners know where to look for excellent info. that I/and other spyder owners have posted on this thread. That is good to know that your dealership printed out the brp case # for you. Deanna

[Mike Ard]

The next time you get the bad key error on your F3, would you post a picture on this thread?

The module is under warranty, take a picture and show it to your dealership, then your dealership can not say it did not happen. Also, on this tread their is some excellent info for you take to your dealership. Keep us posted on what happens. Deanna

Here is a picture of when it happened last time.

[Deanna777]

Here is a picture of when it happened last time.

Thanks for the picture! Good Luck

Keep us posted. Deanna

[Mike Ard]

Thanks for the picture! Good Luck

Keep us posted. Deanna

The dealer just called and BRP is going to replace the entire D.E.S.S module this time. I guess last time they just replaced the antenna.

[Deanna777]

The dealer just called and BRP is going to replace the entire D.E.S.S module this time. I guess last time they just replaced the antenna.

The D.E.S.S. module is under warranty". Do you have any warranty left on your spyder?

Would post the part # of the new D.E.S.S. module?

How many miles do you have on your spyder?

What year is your spyder?

Will your dealership reprogram your keys?
Have the your dealership put in a switch( ignition switch)?

I had the D.E.S.S module replaced twice on my 2014RTS-SE6 within a month apart. ( the first one replaced in July 2015, and the second replaced on Aug. 2015, and the dealership reprogrammed the both keys, which I posted on this thread.
Were you stranded when you got the Key code?

Good Luck!
Keep Us posted on what happens.

Deanna