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  1. #1
    Very Active Member Deanna777's Avatar
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    Default DESS Key code again!!!!!!!!!!!!!!!!!!!!!!!

    Today, I was doing some errands - after I left the store went to start my Spyder & I got the D.E.S.S KEY CODE "AGAIN" I put a key into the ignition, got the above error, put the 2nd key into the ignition, got the same message, (and of course I didn't have my camera so, sorry, but no picture) & the Spyder did not start.

    Put both keys in their holders (plastic) and walked away about 50 to 60 feet, and waited for about 1/2 hour (in my mind I was thinking of calling Roadside Assistance if the Spyder did not start the 2nd time) I did not have to call Roadside Assistance because it started. Then I went on my way.

    Thank god!

    So tomorrow I will call my dealer and tell them I got the D.E.S.S KEY CODE again. I had the D.E.S.S. Module replaced last month (7/17/15) and both keys reprogramed. I will post here when I can on what the dealer says. My Spyder is a 2014 RTS-SE6. I know this happens a lot.

    I did start a Thread last month on the above subject. I was wandering if anyone else has had this recurring problem?

    Deanna
    Last edited by Peter Aawen; 07-04-2022 at 09:04 PM. Reason: Stuck!




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover
    A-Arm Daytime Dual Color LED Running Lights with Blinker Module
    Hi-Viz DRL and Sequential Mirrors lights


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  2. #2
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    Somebody posted today on Facebook that she got the DESS error on her 14.
    2017 F3T-SM6 Squared Away Mirror Wedgies & Alignment
    2014 RTS-SM6 123,600 miles Sold 11/2017
    2014 RTL-SE6 8,600 miles
    2011 RTS-SM5 5,000 miles
    2013 RTS-SM5 burned up with 13,200 miles in 13 weeks
    2010 RTS-SM5 59,148 miles
    2010 RT- 622

  3. #3
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by SpyderAnn01 View Post
    Somebody posted today on Facebook that she got the DESS error on her 14.
    Last month I had the D.E.S.S. Module replaced and both keys reprogramed. Sent pm. Deanna
    Last edited by Peter Aawen; 10-02-2023 at 05:40 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover
    A-Arm Daytime Dual Color LED Running Lights with Blinker Module
    Hi-Viz DRL and Sequential Mirrors lights


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  4. #4
    Very Active Member Chupaca's Avatar
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    I'm not sure they have a good handle on this problem. You are not the first to have it more than once after the change of parts. The replacement parts may be defective as well. This new system seems a bit flawed even if it is safer as far as ignitions go. They are all being done as they fail... of a way to find the defective parts. They should replace them all with new ones and send those back to the manufacturer... jmo
    Last edited by Peter Aawen; 01-22-2024 at 07:11 PM.
    Gene and Ilana De Laney
    Mt. Helix, California

    ​2012 RS sm5
    2012 RS sm5 , 998cc V-Twin 106hp DIY brake and park brake Classic Black

  5. #5
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    I wonder if re-programming the keys may be the source of it?
    Good Luck! Please keep us informed...
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  6. #6
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    Yup! I once had a Chevy Silverado that got into it's head, that I was trying to steal it!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  7. #7
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    2nd time for me too... trailered to dealer 100 miles away... they took a module off a 2015 while I waited... tech said he is not sure if it will happen again. 2014 TT Limited.
    got 1000 miles on my rear new v rubber... stock tire only lasted 4000 miles. everything looks and feels good.
    Last edited by Peter Aawen; 01-21-2024 at 02:35 PM.

  8. #8
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    Quote Originally Posted by Deanna777 View Post
    Today, I was doing some errands, after I left the store went to start my spyder, I got the D.E.S.S KEY CODE "AGAIN" so I put a key into the ignition, got the above error, put the 2nd key into the ignition, got the same message, ( and a coarse I did not have my camera so no picture) the spyder did not start.

    Put both keys in their holders ( plastic) and walked away about 50 to 60 feet, and waited for about 1/2 hour ( in my mine I was thinking of calling Roadside Assistance, if the spyder did not start the 2nd time, I did not have to call Roadside Assistance,) because it started. Then I went on my way.

    Thank god!

    So tomorrow I will call my dealer and tell them I got the D.E.S.S KEY CODE again. I had the D.E.S.S. Module replaced last month ( 7/17/15) and both keys reprogramed. I will post here when I can on what the dealer says. My spyder is a 2014RTS-SE6. I know this happens a lot.

    I did start a " Thread last month on the above subject. I was wandering if anyone else has had this recurring problem?

    Deanna
    Last edited by Peter Aawen; 01-21-2024 at 02:36 PM.

  9. #9
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    I have a 2014, RT, LTD with 7000 miles. DESS error message is a reoccurring problem, bike won't start. Very intermittent. Very annoying. Bike is now at the dealer in Brainerd, MN for service. They have ordered parts but I don't believe that either the dealer or CanAm has any idea of what is going on.
    Last edited by Peter Aawen; 01-21-2024 at 02:36 PM.

  10. #10
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    I've been told by a member in here who's opinion I value; that BRP has a problem getting decent-quality parts from their outside vendors...
    This must be one of them!
    2010 RT A&C, RT-L, RT-L , Orbital Blue, Cognac, Jet Black

  11. #11
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by Bob Denman View Post

    I wonder if re-programming the keys may be the source of it?
    Good Luck! Please keep us informed...
    Yes, I will keep everyone posted as soon as I can about the problem. (I am a busy lady) Deanna
    Last edited by Peter Aawen; 10-02-2023 at 05:41 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover
    A-Arm Daytime Dual Color LED Running Lights with Blinker Module
    Hi-Viz DRL and Sequential Mirrors lights


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  12. #12
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by mikej View Post
    2nd time for me too...trailered to dealer 100 miles away...they took a module off a 2015 while i waited..teck said he is not sure if it will happen again 2014 rt limited
    got 1000 miles on my rear new v rubber..stock tire only lasted 4000 miles .every think looks and feels good
    Your last sentence is off the subject. Deanna




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover
    A-Arm Daytime Dual Color LED Running Lights with Blinker Module
    Hi-Viz DRL and Sequential Mirrors lights


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  13. #13
    Active Member KJWEB's Avatar
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    Quote Originally Posted by mikej View Post
    2nd time for me too...trailered to dealer 100 miles away...they took a module off a 2015 while i waited..teck said he is not sure if it will happen again 2014 rt limited
    My 2015 RT Limited.....Good luck

    Attached Images Attached Images
    Last edited by KJWEB; 08-14-2015 at 10:40 AM.
    www.sasspyders.com
    2016 F3T
    2015 Freedom Trailer
    Sypderpops BumpSkid Plate
    Lamonster ISP Key Cover
    Lamonster F3 Bar Clamp and Power Port
    Lamonster RIP floorboards and frame caps
    Lamonster Chevron Highway Pegs
    BajaRon Swaybar & Heim Links
    F4 Custom 21" tinted windshield
    BRP Cannonball Seat
    BRP F3 Idler Pully
    FOBO TPMS
    LidLox (dual)
    Garmin 660LM GPS
    Cat Delete Performance Pipe
    F3T Top Case
    PPA Black Widow Wheels
    Custom Frunk Wrap


  14. #14
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    Sorry this is happening to folks even once, much less twice. I was hoping that some sort of pattern would emerge, providing a clue as to the affected units, but that doesn't appear to be happening.
    MEP
    ​2019 F3 Limited



  15. #15
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by KJWEB View Post
    My 2015 RT Limited.....Good luck

    Thanks for the pic. I will be calling the dealer this afternoon. I hope to get this fixed before I go to Spyderquest next month. Deanna
    Last edited by Peter Aawen; 10-02-2023 at 05:42 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover
    A-Arm Daytime Dual Color LED Running Lights with Blinker Module
    Hi-Viz DRL and Sequential Mirrors lights


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  16. #16
    Active Member SailnDive's Avatar
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    Just another reason that I hate computers being in control of our equipment!

  17. #17
    Very Active Member Deanna777's Avatar
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    It is happening with the 2014 RT-SE6's, and the 2015RT-SE6's, Limited's. I hope BRP gets a grip on this! Deanna




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover
    A-Arm Daytime Dual Color LED Running Lights with Blinker Module
    Hi-Viz DRL and Sequential Mirrors lights


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  18. #18
    Very Active Member Deanna777's Avatar
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    I did not get this picture:



    when I started the Spyder yesterday. After I got the D.E.S.S Key Code I did get the above picture and it started. I will keep everyone posted on this. Deanna
    Attached Images Attached Images
    Last edited by Peter Aawen; 01-21-2024 at 02:37 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover
    A-Arm Daytime Dual Color LED Running Lights with Blinker Module
    Hi-Viz DRL and Sequential Mirrors lights


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  19. #19
    Very Active Member Trbayth's Avatar
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    Quote Originally Posted by Deanna777 View Post
    It is happening with the 2014 RT-SE6's, and the 2015RT-SE6's, Limited's. I hope BRP gets a grip on this! Deanna
    2014 ST's as well.
    Trb-- (Roger)

    2014 Cognac STL:Ultimate Seat, Nelson Rigg Tail Pack, Nelson Rigg RS/ST Half Cover, TL fender lights, Squared Away Laser Alignment, BajaRon sway bar and links, Akropovic Sport Silencer
    2022 White Pearl F3T
    Gone but not forgotten: 2019 F3S Special Series Liquid Titanium

    Spyder States Visited

  20. #20
    Very Active Member Deanna777's Avatar
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    Here is the newest up date that I got from my Can-Am dealership( in Vermont) they said " they( Dealership) will open up a case with BRP and they( Dealership) will be in touch with me on what they will do next.

    Stay tuned on what happens next. As soon as I know I will post. Deanna
    Last edited by Peter Aawen; 01-21-2024 at 02:38 PM.




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover
    A-Arm Daytime Dual Color LED Running Lights with Blinker Module
    Hi-Viz DRL and Sequential Mirrors lights


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  21. #21
    Very Active Member Deanna777's Avatar
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    Quote Originally Posted by Trbayth View Post
    2014 ST's as well.
    I just updated this thread. I had the D.E.S.S Module replaced + keys reprogramed on July 17th with 6,994 miles. I have a 2014RTS-SE6.

    Does anyone know if the Manufacturer's Warranty still covers this, even it is the 2nd time that has happened?
    Deanna
    Last edited by Peter Aawen; 10-02-2023 at 05:44 PM. Reason: C




    Current Spyder - 2023 F3 LTD Special Mineral Blue

    Red LED NANO Saddlebag Marker Lights with Full Illumination
    Sequential Fender LED'S (Amber/Red) with Safety Reflector
    Dual Power Plate (12 V & USB ports)
    Gremlin Bell
    Rear Trunk Organizer (4 holders, 2 Elastic Holders)
    Lamonster "Top Cuff" with adjustable drink Holder
    SpyderPops Missing Guard Belt
    Console Accent Trim (Carbon Fiber Domed Black)
    Ultimate F3 Floorboards
    Front Fairing Service Access Door Covers (Carbon Fiber Doomed Black)
    Sway Bar with Links
    Rolo Laser Alignment
    Half Cover
    A-Arm Daytime Dual Color LED Running Lights with Blinker Module
    Hi-Viz DRL and Sequential Mirrors lights


    Former Spyder - 2014 RTS SE6 Cognac SOLD
    2023 F3 LTD Special Series , N/A N/A Mineral Blue

  22. #22
    Active Member Ex Winger's Avatar
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    Good luck.Hope they get to the root of this problem
    Bill
    2018 RT Anniversary , Brake pedal extended

  23. #23
    Very Active Member JerryB's Avatar
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    Hi Bob,

    Re: BRP has a problem getting decent-quality parts from their outside vendors...

    Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.

    It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.

    Jerry Baumchen
    'I'll never forget what's her name.'

    'Things are more like they are now than they ever have been before.' Dwight Eisenhower

    2008 GS SE-5

  24. #24
    Active Member krazykat's Avatar
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    Quote Originally Posted by Deanna777 View Post
    I just updated this thread. I had the D.E.S.S Module replaced + keys reprogramed on July 17th with 6,994 miles. I have a 2014RTS-SE6.

    Does anyone know if the Manufacturer's Warranty still covers this, even it is the 2nd time that has happened?
    Deanna
    DESS module replaced twice so far on my 14 RT Ltd.......both times covered by warranty.
    Last edited by Peter Aawen; 10-02-2023 at 05:45 PM. Reason: C

    2014 Cognac RT Limited #185 (destroyed in T-Bone wreck 3/21/2014)
    2014 Cognac RT Limited #5333 (replacement 5/16/2014)
    2018 Champagne RT Limited #1002 (traded 1/31/2018)

  25. #25
    Active Member KJWEB's Avatar
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    Add to the known problem, I only get the D.E.S.S Error on one of my keys. At least for now anyway.
    www.sasspyders.com
    2016 F3T
    2015 Freedom Trailer
    Sypderpops BumpSkid Plate
    Lamonster ISP Key Cover
    Lamonster F3 Bar Clamp and Power Port
    Lamonster RIP floorboards and frame caps
    Lamonster Chevron Highway Pegs
    BajaRon Swaybar & Heim Links
    F4 Custom 21" tinted windshield
    BRP Cannonball Seat
    BRP F3 Idler Pully
    FOBO TPMS
    LidLox (dual)
    Garmin 660LM GPS
    Cat Delete Performance Pipe
    F3T Top Case
    PPA Black Widow Wheels
    Custom Frunk Wrap


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