D.E.S.S. Key code again!!!!!!!!!!!!!!!!!!!!!!!

[Deanna777]

Today, I was doing some errands - after I left the store went to start my Spyder & I got the D.E.S.S KEY CODE "AGAIN" I put a key into the ignition, got the above error, put the 2nd key into the ignition, got the same message, (and of course I didn't have my camera so, sorry, but no picture) & the Spyder did not start.

Put both keys in their holders (plastic) and walked away about 50 to 60 feet, and waited for about 1/2 hour (in my mind I was thinking of calling Roadside Assistance if the Spyder did not start the 2nd time) I did not have to call Roadside Assistance because it started. Then I went on my way.

Thank god!

So tomorrow I will call my dealer and tell them I got the D.E.S.S KEY CODE again. I had the D.E.S.S. Module replaced last month (7/17/15) and both keys reprogramed. I will post here when I can on what the dealer says. My Spyder is a 2014 RTS-SE6. I know this happens a lot.

I did start a Thread last month on the above subject. I was wandering if anyone else has had this recurring problem?

Deanna

[SpyderAnn01]

Somebody posted today on Facebook that she got the DESS error on her 14.

[Deanna777]

Somebody posted today on Facebook that she got the DESS error on her 14.

Last month I had the D.E.S.S. Module replaced and both keys reprogramed. Sent pm. Deanna

[Chupaca]

I'm not sure they have a good handle on this problem. You are not the first to have it more than once after the change of parts. The replacement parts may be defective as well. This new system seems a bit flawed even if it is safer as far as ignitions go. They are all being done as they fail... of a way to find the defective parts. They should replace them all with new ones and send those back to the manufacturer... jmo

[Bob Denman]

I wonder if re-programming the keys may be the source of it?
Good Luck! Please keep us informed...

[Bob Denman]

Yup! I once had a Chevy Silverado that got into it's head, that I was trying to steal it!

[mikej]

2nd time for me too...trailered to dealer 100 miles away...they took a module off a 2015 while i waited..teck said he is not sure if it will happen again 2014 rt limited
got 1000 miles on my rear new v rubber..stock tire only lasted 4000 miles .every think looks and feels good

[curtkemp]

Today, I was doing some errands, after I left the store went to start my spyder, I got the D.E.S.S KEY CODE "AGAIN" so I put a key into the ignition, got the above error, put the 2nd key into the ignition, got the same message, ( and a coarse I did not have my camera so no picture) the spyder did not start.

Put both keys in their holders ( plastic) and walked away about 50 to 60 feet, and waited for about 1/2 hour ( in my mine I was thinking of calling Roadside Assistance, if the spyder did not start the 2nd time, I did not have to call Roadside Assistance,) because it started. Then I went on my way.

Thank god!

So tomorrow I will call my dealer and tell them I got the D.E.S.S KEY CODE again. I had the D.E.S.S. Module replaced last month ( 7/17/15) and both keys reprogramed. I will post here when I can on what the dealer says. My spyder is a 2014RTS-SE6. I know this happens a lot.

I did start a " Thread last month on the above subject. I was wandering if anyone else has had this recurring problem?

Deanna

[curtkemp]

I have a 2014, RT, LTD with 7000 miles. DESS error message is a reoccurring problem, bike won't start. Very intermittent. Very annoying. Bike is now at the dealer in Brainerd, MN for service. They have ordered parts but I don't believe that either the dealer or CanAm has any idea of what is going on.

[Bob Denman]

I've been told by a member in here who's opinion I value; that BRP has a problem getting decent-quality parts from their outside vendors...
This must be one of them!

[Deanna777]

I wonder if re-programming the keys may be the source of it?
Good Luck! Please keep us informed...

Yes, I will keep everyone posted as soon as I can, about the problem. ( I am a busy lady) Deanna

[Deanna777]

2nd time for me too...trailered to dealer 100 miles away...they took a module off a 2015 while i waited..teck said he is not sure if it will happen again 2014 rt limited
got 1000 miles on my rear new v rubber..stock tire only lasted 4000 miles .every think looks and feels good

Your last sentence is off the subject. Deanna

[KJWEB]

2nd time for me too...trailered to dealer 100 miles away...they took a module off a 2015 while i waited..teck said he is not sure if it will happen again 2014 rt limited

My 2015 RT Limited.....Good luck

[MEP]

Sorry this is happening to folks even once, much less twice. I was hoping that some sort of pattern would emerge, providing a clue as to the affected units, but that doesn't appear to be happening.

[Deanna777]

My 2015 RT Limited.....Good luck

Thanks for the pic. I will be calling the dealer this afternoon. I hope to get this fixed before I go to Spyderquest next month. Deanna

[SailnDive]

Just another reason that I hate computers being in control of our equipment!

[Deanna777]

It is happening with the 2014 RT-SE6's, and the 2015RT-SE6's, Limited's. I hope BRP gets a grip on this! Deanna

[Deanna777]

I did not get this picture: when I started the spyder yesterday. After I got the D.E.S.S Key Code I did get the above picture and it started. I will keep everyone posted on this. Deanna

[Trbayth]

It is happening with the 2014 RT-SE6's, and the 2015RT-SE6's, Limited's. I hope BRP gets a grip on this! Deanna

2014 ST's as well.

[Deanna777]

Here is the newest up date that I got from my Can-Am dealership( in Vermont) they said " they( Dealership) will open up a case with BRP and they( Dealership) will be in touch with me on what they will do next.

Stay tuned on what happens next. As soon as I know I will post. Deanna

[Deanna777]

2014 ST's as well.

I just updated this thread, I had the D.E.S.S Module replaced + keys reprogramed on July 17th with 6,994 miles. I have a 2014RTS-SE6.

Does anyone know if the Manufactures Warranty still cover this, even it is the 2nd time that has happened?
Deanna

[Ex Winger]

Good luck.Hope they get to the root of this problem
Bill

[JerryB]

Hi Bob,

Re: BRP has a problem getting decent-quality parts from their outside vendors...

Having spent 30 yrs overseeing the implementation of QC programs, that is rarely the vendor's fault. But, sometimes it is.

It is usually the failure of the buyer's QC proogram, the specs for the parts, incoming inspections, etc, etc.

Jerry Baumchen

[krazykat]

DESS module replaced twice so far on my 14 RT Ltd.......both times covered by warranty.

I just updated this thread, I had the D.E.S.S Module replaced + keys reprogramed on July 17th with 6,994 miles. I have a 2014RTS-SE6.

Does anyone know if the Manufactures Warranty still cover this, even it is the 2nd time that has happened?
Deanna

[KJWEB]

Add to the known problem, I only get the D.E.S.S Error on one of my keys. At least for now anyway.