Ridersville Cycle
75 Good Times Drive
Berkeley Springs WV 25411
Tel.: 304.258.1449

I have talked to the service manager here a couple of times. He seems like he just don't care about the product and doesn't want to be there. As for the knowledge about the spyder it seems like they have very little. Now this is my opinion only and I would not let them even work on my daughters pedal bike.