Windshield Motor Suport Arm

[jmstiffany]

The arm that attaches to the windshield motor to raise and lower the windshield broke this morning. The dealer says I have to buy the whole motor assenbly at $480. All I need is the arm that connects the motor to the windshield. Any sugestions?

 

[Bob Denman]

If you hit Can Am's website; they've got a parts list area that you could dig around in to see if that part is listed separately or not...

http://epc.brp.com/SiteMods/BRP_Pub...e-73d3-4dc4-8f01-09c5770d5131&brands=roadster

 

[gln2]

Or you can go here http://www.martinmotorsports.ca/fiche_section_detail.asp all parts are listed and priced.

 

[jmstiffany]

If you hit Can Am's website; they've got a parts list area that you could dig around in to see if that part is listed separately or not...

http://epc.brp.com/SiteMods/BRP_Pub...e-73d3-4dc4-8f01-09c5770d5131&brands=roadster

The arm is listed with the motor. I was wondering who makes the arm for Can Am? If I can find them I may be able to purchase the arm.

 

[eddieshep999]

Ref your Windshield Motor support Arm

There has been a problem with some of these in the Past - See

http://www.spyderlovers.com/forums/...-*-You-may-want-to-check-this-on-your-machine


I had my broken support arm replaced under warranty - Even if yours is not under warranty BRP must be aware of some poorly made ones which had already been fitted and hopefully will do the right thing and replace yours.

The link will provide some evidence of a known problem - Let your dealer know they may take up the claim on your behalf

Good Luck

Eddie Sheppard
Reading UK

 

[RAYYOU]

Mine has been replaced twice under warranty.

 

[SpyderAnn01]

Mine broke and I had Cowtown fix it last week. New motor was installed all under Best warranty.

 

[CyncySpyder]

I would think this should be covered under Warranty. . . . its a known problem

As suggested, I posted a WARNING Thread about this when ours failed & it was covered under Warranty. And even back then, they had to order the entire assembly with the motor:yikes:

 

[jmstiffany]

Windshield support arm

As suggested, I posted a WARNING Thread about this when ours failed & it was covered under Warranty. And even back then, they had to order the entire assembly with the motor:yikes:

Just got off the phone with the dealer and BRP is going to cover the part under warranty. They are not going to cover labor. The dealer is going to let me put it on. Any tips on how hard they are to install?

 

[Buttsy]

Just got off the phone with the dealer and BRP is going to cover the part under warranty. They are not going to cover labor. The dealer is going to let me put it on. Any tips on how hard they are to install?

Awesome news..........we should :clap:recognize BRP when they step up and do the right thing.:thumbup:

 

[SpydermanCT]

I had done a pre-flight inspection this past weekend and noticed mine was cracked also. I have a service appointment next week to have mine replaced. I'm still within 2years of ownership so it will be replaced free under warranty. Definately something all RT owners should check on a regular basis.

 

[Dudley]

Just got off the phone with the dealer and BRP is going to cover the part under warranty. They are not going to cover labor. The dealer is going to let me put it on. Any tips on how hard they are to install?

Anytime I have had to have anything done/replaced under warranty, BRP always said that it had to be done/replaced by the dealer. Me thinks your dealer is double dipping in the money jar! What you do (suggesting) is pick up the part, take it home, then call BRP customer service and inform them what has transpired.

 

[Buttsy]

Anytime I have had to have anything done/replaced under warranty, BRP always said that it had to be done/replaced by the dealer. Me thinks your dealer is double dipping in the money jar! What you do (suggesting) is pick up the part, take it home, then call BRP customer service and inform them what has transpired.

Normally I believe you are correct warranty repairs are completed by the dealer. But I believe this is not really a warranty repair as the warranty has expired? Quite common to "give" the part away when a recognized defect is noted. There is a good chance the vendor of the part has extended a longer warranty period to BRP. However this is good customer service even though in theory they owe the consumer nothing.

Now if the dealer wanted to offer good customer service perhaps they would install at N/C? However where you bought the bike, where it has been serviced previously and the opportunity that you will return if they cough it up is a question they will weigh in their decision making process.

 

[vrodrjs]

It isn't hard to replace, there is just a lot that has to come off to get to it.

 

[jmstiffany]

It isn't hard to replace, there is just a lot that has to come off to get to it.

Any tips you can give me? Starting to remove this morning.

 

[Jeriatric]

Anytime I have had to have anything done/replaced under warranty, BRP always said that it had to be done/replaced by the dealer. Me thinks your dealer is double dipping in the money jar! What you do (suggesting) is pick up the part, take it home, then call BRP customer service and inform them what has transpired.

7. WHAT BRP WILL DO​

BRP’s obligations under this warranty are limited to, at its sole discretion, repairingparts found defective under normal use, maintenance and service, or replacing such parts with new genuine Spyder parts without charge for parts and labor, at any authorized Spyder Dealer during the warranty coverage period.

http://www.spyderlovers.com/forums/showthread.php?43651-Opinion
​

 

[jmstiffany]

Windshield Support Arm

The new parts from the dealer won't be here before we leave for Colorado. I was able to remove the broken arm and take it to a welding shop in town. They were able to weld the arm and I put it back together and it seems very sturdy. I however now can't raise the windshield, it wil go down but not up. I will have to look into it when the new parts arrive. At least I am back on the road.

 

[vrodrjs]

Any tips you can give me? Starting to remove this morning.

I bought the shop manual when I bought my RT, if you have that there is a section in there that steps you through everything. Nothing tricky about it.

 

[project.618]

windshield motor arm

My motor arm broke on my windshield , 2012 rts , guess i'm going to have the dealer repair it since nothing is easy to repair on a spyder & it's under warrenty , even to change a battery or do a oil change is difficult on a spyder. Sounds like this is a common problem with the windshield arms breaking..

The arm that attaches to the windshield motor to raise and lower the windshield broke this morning. The dealer says I have to buy the whole motor assenbly at $480. All I need is the arm that connects the motor to the windshield. Any sugestions?

 

[ThreeWheels]

I had done a pre-flight inspection this past weekend and noticed mine was cracked also. I have a service appointment next week to have mine replaced. I'm still within 2years of ownership so it will be replaced free under warranty. Definately something all RT owners should check on a regular basis.

I had mine replaced under warranty with about 12K on the bike.
The new one looks exactly like the old one. There are no obvious changes to the design.
I have close to 25K on the Spyder now.
If mine breaks again, I'm going to take the broken aluminum part down to the shop and have them make me up a new arm out of Stainless Steel.
There is definitely something wrong with the design of this arm, or there was a run of bad castings.